Lakewood Chevrolet - Service Center

When Don Wheaton didn't help me much and I didn't know what else to do, Lakewood had me covered. I had such a bad experience at Don Wheeton with only one guy who had the experience to examine cars was too what else to do, Lakewood had me covered. I had such a bad experience at Don Wheeton with only one guy who had the experience to examine cars was too busy training other people that they made me sit and wait for many hours on multiple days only coming to the conclusion that they had no idea what was wrong with the car. I had to pay for my own ride back and forth and dealt with a snobby service advisor. They charged me when nothing was even done. Thankfully I gave Lakewood a try and they found the problem. They cleaned a bunch of components that was causing the problem and actually took the time to try and see what was going on. They let me keep my car parked there till they would find the solution and offered me uber rides to and from my house. I'd give these guys 7 stars honestly. My Cadillac runs great now and havnt experienced any problems since. Good work guys keep it up. More

Jaimee has been excellent to deal with and very courteous,knowledgeable and always greeting with a smile. courteous,knowledgeable and always greeting with a smile. More

Took my car in for an oil change and servicing. Jaimee was excellent and explained everything to me. They brought my car around right to the back door. As a senior I really appreciated that. Thank Jaimee was excellent and explained everything to me. They brought my car around right to the back door. As a senior I really appreciated that. Thank you. More

Excellent service! Staff are friendly and extremely helpful! If only the service was cheaper, but you pay for the quality! Lol Staff are friendly and extremely helpful! If only the service was cheaper, but you pay for the quality! Lol More

My car blew up! Jaime was absolutely amazing at helping me navigate through the process of getting it fixed. Thank goodness it was under warranty. She was honest upf Jaime was absolutely amazing at helping me navigate through the process of getting it fixed. Thank goodness it was under warranty. She was honest upfront and very easy to deal with. She put up with my many phone calls and questions with a smile. I can't say enough hood things or give enough stars to explain. How happy I am with the service I received from her!!! Brenda also was great to deal with. Not sure what department she is in but she answered alot of calls from me and was always friendly. More

The work was completed within a reasonable amount of time with no issues. Jamie Scully was my advisor who provided excellent service. with no issues. Jamie Scully was my advisor who provided excellent service. More

I had a great experience bringing in my leaky 12 year old "Queenie. They found all her leaks and she is just humming now. Kirsten was my service advisor and she kept me in the loop on everything being done. "Queenie. They found all her leaks and she is just humming now. Kirsten was my service advisor and she kept me in the loop on everything being done. I needed my car back as soon as possible and Kristen advised me that the Technician actually stayed late after the service centre was closed and made sure the work was done for the next day, I really appreciated the commitment. Kristen was informative and cheerful that my car repair experience was pleasant and less stressful. More

Kirsten was extremely friendly and helpful when I brought my vehicle in for its first oil change. She is very professional and investigated another issue that I had mentioned to her and will have to return my vehicle in for its first oil change. She is very professional and investigated another issue that I had mentioned to her and will have to return to have looked at due to time constraints. I have nothing but good things to say about her. More

this young lady is top notch when it comes to customer service, helpfulness & knowledgeable when it comes to gm products... service, helpfulness & knowledgeable when it comes to gm products... More