Lakewood Chevrolet - Service Center

Overall experience was terrible. Communications was very poor. Couldn't get ahold of people. Did not return my calls. Service done was not explained. The overlay on billing was bad. Communications was very poor. Couldn't get ahold of people. Did not return my calls. Service done was not explained. The overlay on billing was bad. Voiced my concerns but no response. Will defiantly not be recommending this place. More

Amazing dealer, the best in Edmonton for fair deals on purchases or trades and any service. I only go to Lakewood for my Chevrolet and GM products. Cam in sales, Brenda and Jamie in Service and Doug as purchases or trades and any service. I only go to Lakewood for my Chevrolet and GM products. Cam in sales, Brenda and Jamie in Service and Doug as the customer transport all amazing. Everybody I have met speaks highly of the Manager / GM and whatever he and the whole team are doing makes them the best dealer of any brand. More

Excellent Service. Amazing staff. Loyal customer.for years now. Dealt with others in the city but nobody compares to the Service of Lakewood Chev. I bring all my makes Amazing staff. Loyal customer.for years now. Dealt with others in the city but nobody compares to the Service of Lakewood Chev. I bring all my makes and models here not just my Chevrolet's. More

The service people always seem friendly but are always very busy. I always have appointments booked for any service that I require and I always seem to be waiting a while for my vehicle. Last time, I drop very busy. I always have appointments booked for any service that I require and I always seem to be waiting a while for my vehicle. Last time, I dropped my car off at 7:30AM, and didn't receive it back until after 4PM, for a issue that should have been completed within 3 hours. My vehicle has never let me down as of yet - so that's a positive and I've had it for over 5 years now. More

Brought in my 2003 Chevrolet Express 2500 to get serviced at this location. I came into get oil change, transmission fluid change, and coolant flush. I get charged for just looking at my a/c to find what i at this location. I came into get oil change, transmission fluid change, and coolant flush. I get charged for just looking at my a/c to find what is wrong which makes no sense. What I got quoted on the phone was different from what I received. There were extra charges that I didn’t agree to. There was a problem when I took the vehicle home. When I called to say I hear a noise that wasn’t there before an advisor said bring back and the shop manager would come with me on a test drive to see what was wrong. When I came to the shop a technician just look quickly and said nothing wrong without checking to test drive. When I look at bill when I came to pick up vehicle there was a charge that made no sense since it said misc $104 and I asked about that charge and the gentleman John said I could take that off. So why u put a charge and not inform the customer. I feel something fishy going on. U have to look at your invoice very carefully so you know what exactly they charge on you. Im very disappointed in your service department and when ask service manager I feel like I didn’t get any help or resolve in my situation. I wouldn’t recommend anyone to visit this location from my experience. More

Great 1st time experience with Service, from setting up an appointment until front desk. Josee is friendly and has approachable personality and ensured that those who waited were taken care of. Josee was f an appointment until front desk. Josee is friendly and has approachable personality and ensured that those who waited were taken care of. Josee was fantastic from the moment I dropped off my Colorado until she helped me arrange a shuttle, everything was taken care of by her. But I had a very bad experience with sales when ordering a Colorado and informing me that it was cancelled after waiting for 3 months. I was offered a different Colorado's that does not fit my needs, making me look for a different dealership that has the model that I wanted. I did not feel any initiative from the salesperson to help find me the truck that I want, compared to the sales staff from Sherwood Park Chev. More

Jamiee was very personable, very accommodating, attentive and very thorough. My experience with the dealership "this" time was good and very thorough. My experience with the dealership "this" time was good More

This was my first service appointment for my 2022 Chev Equinox. My service adviser was excellent. He answered all my questions, was very helpful and polite. Also was able to pick up my vehicle as reque Equinox. My service adviser was excellent. He answered all my questions, was very helpful and polite. Also was able to pick up my vehicle as requested. More

They were very thorough with my vehicle and my service advisor is awesome I’ll only go to here advisor is awesome I’ll only go to here More

Took my Blazer in for regular service, Josee always greet us with a smile and was very helpful and nice during the whole experience. Also kept us updated on what is being done with the car as well. Very good us with a smile and was very helpful and nice during the whole experience. Also kept us updated on what is being done with the car as well. Very good experience with Josee, been having her as my Service Advisor a few times now, always very good. More