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893 Reviews of Lakewood Chevrolet - Service Center
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September 09, 2023
Excellent service, kept me updated on my new suv with the oil change and the upcoming service for a recall. oil change and the upcoming service for a recall. More
by b.goller
September 07, 2023
Excellent service and great communication when dealing with Jamie. I only use Lakewood Chevrolet. Thank you. with Jamie. I only use Lakewood Chevrolet. Thank you. More
by Markg
Employees Worked With
September 02, 2023
Jaime was very good to deal with this visit as well as past visits. She is always friendly, knowledgeable and communicating with her is great. The dealership has been very good for all my service needs past visits. She is always friendly, knowledgeable and communicating with her is great. The dealership has been very good for all my service needs. More
by vjhitchen
August 31, 2023
Took my car in for an oil change, Josee was ver good to deal with. deal with. More
by sher
Employees Worked With
August 30, 2023
they provide excellent service. they go over and above. welcomed by name when i pulled in the bay they go over and above. welcomed by name when i pulled in the bay More
by barry radosh
August 29, 2023
Pleasant to deal with and kept me informed on the service progress. Service was completed efficiently and properly. progress. Service was completed efficiently and properly. More
by Hoss
August 27, 2023
I used this dealership since 1999 purchasing new and used cars till now . Im satisfied with them . cars till now . Im satisfied with them . More
by Ernie
August 27, 2023
work done great. rep Josee excellent and friendly Work done under warranty without any problems. rep Josee excellent and friendly Work done under warranty without any problems. More
by proutrj
Employees Worked With
August 22, 2023
Great friendly service with attention to detail, was prompt in getting my vehicle taken care off prompt in getting my vehicle taken care off More
by frosty1le
Employees Worked With
August 14, 2023
I wish I could put zero here for the pathetic service received by Jamie. It’s has been such a chaotic and stressing 10 days. Took the car to Lakewood service on1st august due to few different issues. Sin received by Jamie. It’s has been such a chaotic and stressing 10 days. Took the car to Lakewood service on1st august due to few different issues. Since it was my first time at Lakewood I wish somebody would hv told me to stay away from the service advisor Jamie. I was never explained the costs of repair before starting. Snapped a bill again without explaining how they are going to fix the issues. Every single time I tried reaching out to Jamie ( few time I literally had to visit the store to get hold of her ) I saw her RUNNING away to avoid me. Never spoke to me on the phone or responded to my VMs. Why was I treated this way? Are you hiding away because you can’t explain the costs or fix the problems? Or Is it because I am from a different country or origin? Are you being racist making me feel this way? The very first visit I was charged $1000 without ever informing me. The servicing team with an SLA of 1 day to find out what’s wrong with my camera takes 10 days and still no answer ( even after me paying $570 for the inspection on the 1st day). I understand the parts are on back order but why delay fixing the camera? And why keep hiding and running away from me? I have been a Chevy loyal customer for 7+ yrs and was in the Lakewood Chevrolet showroom on July 29th 2023 (Met Carlos) to buy a new truck. Seeing the service quality received from Jamie , I have started hating owing a Chevrolet , she managed to convert a Chevy fan into this within 10 days. I literally walked across the street to ford to buy the truck. Choosing Lakewood Chevrolet was such a big mistake. Sadly stuck since i made payments initially trusting them. Nothing resolved yet. I will definitely escalate this further very soon. More
by Kevin Jacob
