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Lakewood Chevrolet - Service Center

Edmonton, AB

4.8
893 Reviews

893 Reviews of Lakewood Chevrolet - Service Center

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October 08, 2023

My last visit at Lakewood was my first interaction with John Burke :my situation was stressful as i have many commitments that i couldnt do without a car Everything turned out so well as i was ubbered,and More

by yuskow01@yahoo.com
Recommend Dealer
Yes
Employees Worked With
John Burke
Oct 11, 2023 -

Lakewood Chevrolet responded

Thank you for your review!

October 08, 2023

Awesome dealership great people to Speak and deal with , a group of people who make you feel welcome and make you feel At home . I would buy another vehicle from this dealership it’s with the one hour dri More

by jquilty
Recommend Dealer
Yes
Employees Worked With
Jaimee Scully
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2023 -

Lakewood Chevrolet responded

Thank you for your review!

October 07, 2023

We found her honest, knowledgeable and pleasant to work with. Our concerns were dealt with quickly and to our satisfaction. More

by landbhub
Recommend Dealer
Yes
Employees Worked With
Jaimee Scully
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2023 -

Lakewood Chevrolet responded

Thank you for taking the time to review us!

October 05, 2023

I was very impressed with everyone that I dealt with at Lakewood. From my first phone call with Brenda, I immediately felt like I was being taken care of. When I arrived at the service department, Josee he More

by dkards
Recommend Dealer
Yes
Employees Worked With
Brenda Marcille
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josee Larson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug
Oct 05, 2023 -

Lakewood Chevrolet responded

Hi there, thank you so much for your kind review. We are happy you had such a pleasant experience with our store!

October 02, 2023

Regular Maintenance for my Vehicle, Josee recognized me right away and was able to help me with my service. Always had very good experience with Josee helping me with the needs of my Vehicle, and always k More

by Alan Tam
Recommend Dealer
Yes
Employees Worked With
Josee Larson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Lakewood Chevrolet responded

Thank you for your review, Alan!

October 01, 2023

All i can say is, they are good people and very knowledgeable about the work their doing. they have positive attitude when talking to their customers. Good Job and keep it up 👍. More

by ella4ever
Recommend Dealer
Yes
Employees Worked With
Manita Bains
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Logozar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenda Marcille
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaimee Scully
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josee Larson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alvin Prassad
Oct 02, 2023 -

Lakewood Chevrolet responded

Hi there, thanks for taking the time to review our store & team. We are so glad to hear you had a positive experience with us!

September 25, 2023

They do not make sure car is correctly fixed don’t have the customers interest won’t ever take car back to them More

by kdpoms
Recommend Dealer
No
Employees Worked With
Jaimee Scully
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2023 -

Lakewood Chevrolet responded

Hello, thank you for taking the time to leave a review. We are always using customer reviews to better our practices. After bringing this forward to management, it was mentioned that we offered to book your vehicle in for a road test which you declined. We have attempted to rectify the situation but as it is your right to decline we can no longer do anything further at this time. We are sorry we were unable to find a solution together. Thank you

Sep 27, 2023 -

kdpoms responded

I was told I can book it back in, nothing was mentioned about road test, and after paying what I did as a single mom I can’t afford to pay you guys anymore.

September 25, 2023

The purchase was easy but vehicle had issues and trying to get ahold of anyone to solve issues was very hard . The extended warranty we paid for saved us . Once we finally got put in touch with James thing More

by mel2blue
Recommend Dealer
No
Employees Worked With
Manita Bains
4.0
This rating includes all reviews, with more weight given to recent reviews.
James Logozar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josee Larson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2023 -

Lakewood Chevrolet responded

Thank you for the review! We are always using customer reviews to better our practices and this will be brought forward to ensure our communication efforts are reviewed. We are happy to hear once you were able to contact James everything went well!

September 24, 2023

Couldn't ask for better service from John and Lakewood. Have dealt there for years with multiple cars and trucks. The advisor was Exceptional and the service was done in a timely manner especially fir the More

by Foreman_9009
Recommend Dealer
Yes
Employees Worked With
Tyler Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Chalmers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Burke
Sep 25, 2023 -

Lakewood Chevrolet responded

Hi there, we appreciate your review of our service department! Thank you for letting us service your vehicle and we hope you choose to do business again with us in the future!

September 24, 2023

Hands down incredible. Great service,inviting and efficient. From driving in to the drive through, write up process and quick turn around. Priced out some accessories while More

by schristian748
Recommend Dealer
Yes
Employees Worked With
Alanna Stokes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Douglas Clair, John Burke
Sep 25, 2023 -

Lakewood Chevrolet responded

Hi there - thanks for your great review of our store! We look forward to serving you again in the future.

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