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Lakewood Chevrolet
Edmonton, AB
2,422 Reviews
Good People -> Great Service
Our friendly and knowledgeable staff will treat you with respect and provide you with the best possible service at a competitive price. We succeed if you choose to return to Lakewood for all of your vehicle requirements and if you choose to refer your friends, family and associates to us.
We are looking forward to having you visit Lakewood Chevrolet in the near future.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 PM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
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Showing 2,422 reviews
September 05, 2023
Tyler was great to deal with! He was very helpful and answered all my questions! Would highly recommend him! He was very helpful and answered all my questions! Would highly recommend him! More
by dawn_dietz
Employees Worked With
September 02, 2023
Jaime was very good to deal with this visit as well as past visits. She is always friendly, knowledgeable and communicating with her is great. The dealership has been very good for all my service needs past visits. She is always friendly, knowledgeable and communicating with her is great. The dealership has been very good for all my service needs. More
by vjhitchen
August 31, 2023
Took my car in for an oil change, Josee was ver good to deal with. deal with. More
by sher
Employees Worked With
August 30, 2023
they provide excellent service. they go over and above. welcomed by name when i pulled in the bay they go over and above. welcomed by name when i pulled in the bay More
by barry radosh
August 29, 2023
Pleasant to deal with and kept me informed on the service progress. Service was completed efficiently and properly. progress. Service was completed efficiently and properly. More
by Hoss
August 27, 2023
I used this dealership since 1999 purchasing new and used cars till now . Im satisfied with them . cars till now . Im satisfied with them . More
by Ernie
August 27, 2023
work done great. rep Josee excellent and friendly Work done under warranty without any problems. rep Josee excellent and friendly Work done under warranty without any problems. More
by proutrj
Employees Worked With
August 22, 2023
Great friendly service with attention to detail, was prompt in getting my vehicle taken care off prompt in getting my vehicle taken care off More
by frosty1le
Employees Worked With
August 14, 2023
Overall experience was terrible. Communications was very poor. Couldn't get ahold of people. Did not return my calls. Service done was not explained. The overlay on billing was bad. Communications was very poor. Couldn't get ahold of people. Did not return my calls. Service done was not explained. The overlay on billing was bad. Voiced my concerns but no response. Will defiantly not be recommending this place. More
by RKRUSE101
August 14, 2023
I wish I could put zero here for the pathetic service received by Jamie. It’s has been such a chaotic and stressing 10 days. Took the car to Lakewood service on1st august due to few different issues. Sin received by Jamie. It’s has been such a chaotic and stressing 10 days. Took the car to Lakewood service on1st august due to few different issues. Since it was my first time at Lakewood I wish somebody would hv told me to stay away from the service advisor Jamie. I was never explained the costs of repair before starting. Snapped a bill again without explaining how they are going to fix the issues. Every single time I tried reaching out to Jamie ( few time I literally had to visit the store to get hold of her ) I saw her RUNNING away to avoid me. Never spoke to me on the phone or responded to my VMs. Why was I treated this way? Are you hiding away because you can’t explain the costs or fix the problems? Or Is it because I am from a different country or origin? Are you being racist making me feel this way? The very first visit I was charged $1000 without ever informing me. The servicing team with an SLA of 1 day to find out what’s wrong with my camera takes 10 days and still no answer ( even after me paying $570 for the inspection on the 1st day). I understand the parts are on back order but why delay fixing the camera? And why keep hiding and running away from me? I have been a Chevy loyal customer for 7+ yrs and was in the Lakewood Chevrolet showroom on July 29th 2023 (Met Carlos) to buy a new truck. Seeing the service quality received from Jamie , I have started hating owing a Chevrolet , she managed to convert a Chevy fan into this within 10 days. I literally walked across the street to ford to buy the truck. Choosing Lakewood Chevrolet was such a big mistake. Sadly stuck since i made payments initially trusting them. Nothing resolved yet. I will definitely escalate this further very soon. More
by Kevin Jacob
