Koch Ford Lincoln

So friendly and very efficient. Thank you for a great experience. I was able to have my vehicle the same Thank you for a great experience. I was able to have my vehicle the same More

Dissatisfied due to Lack of knowledge and communication, original concern of vehicle not addressed by tech or service advisors original concern of vehicle not addressed by tech or service advisors More

Everyone at the dealership was friendly and easy to work with, sales staff got bac to me in a timely matter and seemed like they wanted to help me get the best price. with, sales staff got bac to me in a timely matter and seemed like they wanted to help me get the best price. More

Both the service and the sales department were excellent. Specifically, Jay Mistry in the service department and Chris Gibbs in the sales department. Specifically, Jay Mistry in the service department and Chris Gibbs in the sales department. More

Handled my battery warranty repair quickly and efficiently. Service agent was polite and pleasant. Good service efficiently. Service agent was polite and pleasant. Good service More

Sales staff (Lucas) was honest, knowledgeable, and very easy to deal with. Communications were excellent, and we’re very pleased pleased with the vehicle. easy to deal with. Communications were excellent, and we’re very pleased pleased with the vehicle. More

Provide good service during oil change with additional vehicle service recommendations for review and consideration. vehicle service recommendations for review and consideration. More

Was a very good experience. Angie in service is always helpful to deal with. No issues as always. #1 dealership and staff. Angie in service is always helpful to deal with. No issues as always. #1 dealership and staff. More

I found the staff there were not pushy and were very friendly.; it was easy to make a deal. friendly.; it was easy to make a deal. More

Koch ford always gets me in promptly and if I need my truck back by a certain date they absolutely ensure to make that happen. They take their time to get to the root of the issue on any check engine lig truck back by a certain date they absolutely ensure to make that happen. They take their time to get to the root of the issue on any check engine light and even if it takes a few tries they will keep exhausting all options until it’s fixed. Tried many other dealerships in Edmonton for various issues and Koch is the only one that truly wants to put in the time and effort to make sure your vehicles is back to you like new. More