Koch Ford Lincoln

Both the service and the sales department were excellent. Specifically, Jay Mistry in the service department and Chris Gibbs in the sales department. Specifically, Jay Mistry in the service department and Chris Gibbs in the sales department. More

Handled my battery warranty repair quickly and efficiently. Service agent was polite and pleasant. Good service efficiently. Service agent was polite and pleasant. Good service More

Sales staff (Lucas) was honest, knowledgeable, and very easy to deal with. Communications were excellent, and we’re very pleased pleased with the vehicle. easy to deal with. Communications were excellent, and we’re very pleased pleased with the vehicle. More

Provide good service during oil change with additional vehicle service recommendations for review and consideration. vehicle service recommendations for review and consideration. More

Was a very good experience. Angie in service is always helpful to deal with. No issues as always. #1 dealership and staff. Angie in service is always helpful to deal with. No issues as always. #1 dealership and staff. More

I found the staff there were not pushy and were very friendly.; it was easy to make a deal. friendly.; it was easy to make a deal. More

Koch ford always gets me in promptly and if I need my truck back by a certain date they absolutely ensure to make that happen. They take their time to get to the root of the issue on any check engine lig truck back by a certain date they absolutely ensure to make that happen. They take their time to get to the root of the issue on any check engine light and even if it takes a few tries they will keep exhausting all options until it’s fixed. Tried many other dealerships in Edmonton for various issues and Koch is the only one that truly wants to put in the time and effort to make sure your vehicles is back to you like new. More

We had a great experience purchasing our new vehicle with Koch Lincoln. The staff were extremely helpful and kind. We dealt with Kelly and Navdeep and were extremely satisfied with all aspects of the buying Koch Lincoln. The staff were extremely helpful and kind. We dealt with Kelly and Navdeep and were extremely satisfied with all aspects of the buying process. More

I found the experience to be the opposite to what I'm used to. I've never bought new, only used, and there have been lots of high pressure upsells. Brad and Nev offered the upsells, explained them, and used to. I've never bought new, only used, and there have been lots of high pressure upsells. Brad and Nev offered the upsells, explained them, and didn't use fear tactics to push them. Both of them, and Phil, were great to work with. I'd buy from here again. More

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