Koch Ford Lincoln

Replace oxygen sensor Vehicle was repaired on time, service staff were professional and courteous resulting in a painless experience. Bob was new to the service area but im Vehicle was repaired on time, service staff were professional and courteous resulting in a painless experience. Bob was new to the service area but impressed as knowledgeable and professional. More

Excellent Service After a long drive from California to Edmonton, our battery (which was new) started acting up. We took it to Koch and were soooooo impressed with the After a long drive from California to Edmonton, our battery (which was new) started acting up. We took it to Koch and were soooooo impressed with the service. The staff was so friendly and helpful. They gave us a loaner car, and did an excellent job of finding the problem and fixing it - all under warranty. We drove a great car for two days, had excellent communication and they even gave us water when we left. They go above and beyond! Thanks especially to Scott who took care of us so very well from the beginning. More

Great Staff, Awesome Deals! These guys go above and beyond to makes sure you get the vehicle you want at the price you can afford. They treat you like family, not just a customer These guys go above and beyond to makes sure you get the vehicle you want at the price you can afford. They treat you like family, not just a customer! Great Service! More

Car buying made easy Had a great experience with Shelly as our guide. She was very knowledgeable and personable, and just overall great to work with. No problem getting th Had a great experience with Shelly as our guide. She was very knowledgeable and personable, and just overall great to work with. No problem getting the vehicle I wanted from their other dealership. More

Great Experience Brian was super friendly and helpful. There was absolutely no pressure. He answered all our questions and was very personable. Easy to work with but Brian was super friendly and helpful. There was absolutely no pressure. He answered all our questions and was very personable. Easy to work with but very thorough in all the details. I would recommend Brian to anyone. More

Great service Mark was the sales man that helped me when I was buying my vehicle. He was very patient, goal oriented and super friendly. One of the nicest sales men Mark was the sales man that helped me when I was buying my vehicle. He was very patient, goal oriented and super friendly. One of the nicest sales men I've dealt with. Also impressed with the service staff overall! More

Brain Douglas and team! Thank you for such a great experience. No presure or hassle, just great service. I'm very happy with my new vehicle. go see Brian. Thank you for such a great experience. No presure or hassle, just great service. I'm very happy with my new vehicle. go see Brian. More

My Ford Team I purchased my truck at Koch in 2012. Tim went over and above to help with the purchase. First service person I had well lets just say it didn't go w I purchased my truck at Koch in 2012. Tim went over and above to help with the purchase. First service person I had well lets just say it didn't go well. That's when Blair took over the service on my truck.Blair has being the only service person on the truck until recently. Blair made it comfortable to actually trust a service department and the work that is done on your vehicle thank you Blair. Since new service personal have arrived they are really good. Hats off to Blair for the work he does with the new members. I really like the care that is at Koch. They no that I budget plan for the truck servicing and they always let me know the approx.. cost in advance. They call right away if there is something that has come up on the servicing that was noted prior and let me know what additional cost there will be or if it will be okay until my next service. They ensure that a rental truck is always ready for me so I don't have down time from work. They always take time to go thru the invoice with you. My Ford Team has keep my truck in top notch running order for me. 280 000 kms later the truck still runs like a dream and looks like a 9 ( backed into a vac truck valve) lol. Thank you Koch and yes I will buy another ford truck and it will be from Koch More

Made Buying a Pleasant Experience Very pleasant buying experience. Shelly went out of her way to kind us exactly the vehicle we wanted. They even brought it in from out of the province Very pleasant buying experience. Shelly went out of her way to kind us exactly the vehicle we wanted. They even brought it in from out of the province and at a very good price that beat other dealers. More