Koch Ford Lincoln

Outstanding customer service from everybody purchasing new Mach E. Everybody was respectful and the thing that stood out was that it did not feel like other dealerships. It genuinely seemed like the team new Mach E. Everybody was respectful and the thing that stood out was that it did not feel like other dealerships. It genuinely seemed like the team was looking out for my interest, Lucas was very honest, and the finance team did not push extra charges that were unnecessary. They politely informed and just let the customer make the decision. I had a wonderful experience at Koch. Lucas was the man, he even got me a ridiculous oversized bow for my vehicle. More

Great service, staff was excellent on looking after servicing my vehicle, the service was completed as promised servicing my vehicle, the service was completed as promised More

Koch ford Lincoln is incredible! Their service department is wonderful. Timely, gives great advice and always has clear communication. Jay is so wonderful to deal with! Their service department is wonderful. Timely, gives great advice and always has clear communication. Jay is so wonderful to deal with! More

The advisor wasn’t up front about the diagnostic fees $190 for each item so if you have say 5 things to be diagnosed and repaired that’s 5x190. Rip off $190 for each item so if you have say 5 things to be diagnosed and repaired that’s 5x190. Rip off More

Excellent Service. I had an emergency. I had no appointment and the friendly staff was still able to fit me in and have my car going the very same day. I had an emergency. I had no appointment and the friendly staff was still able to fit me in and have my car going the very same day. More

Excellent service as this was my first visit Keep it up will see you next time. will see you next time. More

I recently bought a used vehicle from Koch Ford Lincoln and was very happy with the staff, a very pleasant experience. and was very happy with the staff, a very pleasant experience. More

I had the car serviced recently at Koch Ford Lincoln, and I was very satisfied by the professional support provided, especially by Jay Mistry who went above and beyond to help with the service! Highly recomm I was very satisfied by the professional support provided, especially by Jay Mistry who went above and beyond to help with the service! Highly recommending this location! More

Love this dealership and the concierge service is too notch! Carlos is fantastic and very accommodating! notch! Carlos is fantastic and very accommodating! More

Reagan, Katelynn and the whole Koch crew troubleshooted an emergency transmission issue on my F150 recently. I was in awe of the professionalism, personable and incredible experience and knowledge of the e an emergency transmission issue on my F150 recently. I was in awe of the professionalism, personable and incredible experience and knowledge of the entire Koch team at receiving, diagnosing and correcting the transmission issue in a very timely manner. I am awestruck at the Koch team - truly the best auto service experience I have received during my time on the planet. Thank you team Koch, you are all rockstars and I look forward to working with you in the future. I have since been referring you to all my friends and colleagues. I will remember this experience for the rest of my life as you really helped me in my time of need. More