Knight Dodge Chrysler Jeep Ram
Swift Current, SK
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Efficency and quick service We had our oil and filter change on our 2016 Ram 1500. We show up earlier and they served us quickly and efficently. All was well done! We had our oil and filter change on our 2016 Ram 1500. We show up earlier and they served us quickly and efficently. All was well done! More
Poor Service My jeep needed the heater core replaced. I called on Friday and asked how long the repair would take, the service department had to check with the tec My jeep needed the heater core replaced. I called on Friday and asked how long the repair would take, the service department had to check with the technican. On Monday they never called me back. I called them on Monday they promised it would be a 6 hour job and I wouldn't need a replacement vehicle. The day of the repair I was promised to be done by 4pm to replace my heater core. I hadn't heard anything from the dealership by 4:30 pm. I called them asking if it was done. They had to keep it overnight they didn't give me a reason. The second day I heard nothing from them. I called again the service receptionist transferred me to the service manager. Who told me they needed a part that they forgot to order and it would be in the shop another day. My 6 hour repair turned into 3 full days. When I picked up my jeep they didn't apologize at all. There is no communication between the dealership and customer. I wouldn't be as angry if they would of called and told me what was going on. Instead I had to babysit them until it was finished. They don't value your time. I would never buy or get a vehicle repaired at this dealership ever again. I will drive to Regina or Medicine Hat. More
New Ram truck Thank you for making my purchase a very good experience. Mike Erdahl was very easy to work with amd Travis presented very clear presentation of financ Thank you for making my purchase a very good experience. Mike Erdahl was very easy to work with amd Travis presented very clear presentation of finances and insurance. More
Love my new ride Very accommodating When I showed up there and decided that this was the Jeep I wanted, I had some time constraints, the people I dealt with jumped t Very accommodating When I showed up there and decided that this was the Jeep I wanted, I had some time constraints, the people I dealt with jumped through my hoops and then some. I'm pleased with my experience with Mike, Travis and Sandy! More
Very professional I found a Dodge Durango I liked, but could only find time to drive it after i was off work. Mike had the vehicle warm and ready to go when I arrived. I found a Dodge Durango I liked, but could only find time to drive it after i was off work. Mike had the vehicle warm and ready to go when I arrived. During the test drive Mike was very efficient at showing me the features of the vehicle. Made it an overall pleasant experience. Travis and Sandy were very accommodating with finalizing the paperwork after hours. I highly recommend Mike and this dealership. Steve W More
Service Center The service manager was quite accommodating. Offered shuttle while jeep was being worked on. Received a loaner when work was going to require more tim The service manager was quite accommodating. Offered shuttle while jeep was being worked on. Received a loaner when work was going to require more time. Really great counter staff. 10 x the customer service experienced in Moose jaw More
Incredible service! I don't think we have ever been treated so well. The service given by the Knight employees was incredible. Mike was especially accommodating, trustwor I don't think we have ever been treated so well. The service given by the Knight employees was incredible. Mike was especially accommodating, trustworthy and honest. He answered all of our questions promptly and went above and beyond for us. We couldn't be happier with our new purchase and would highly reccomend Mike and everyone at Knight Dodge. -Rene & Maygen More
Great service! We went in just to look because Jordan had called saying they had some really good deals on and wondered if we'd be interested in checking them out. F We went in just to look because Jordan had called saying they had some really good deals on and wondered if we'd be interested in checking them out. From the moment we walked in the door until the day we picked up our truck (which we hadn't planned on buying) Jordan and everyone else at the dealership made us feel welcome. We felt like valued customers before we even looked at a vehicle. Coffee &/or water was offered many times and all questions were answered. More
Reliable and friendly service. Knight dealership keeps me informed of my appointments, and treat their customers with respect. The service is impeccable. When I bought my jeep they Knight dealership keeps me informed of my appointments, and treat their customers with respect. The service is impeccable. When I bought my jeep they told me to stop in any time so they could show me how to remove the soft top. I am very comfortable going in any time I have a question. More
very poor service, DO NOT RECOMMEND had warranty work to be done because the wiring control module for heater/fan control burnt up. Had to wait a week for warranty parts to arrive, and had warranty work to be done because the wiring control module for heater/fan control burnt up. Had to wait a week for warranty parts to arrive, and was told vehicle would ready by noon of scheduled day. Phoned at noon, and was told vehicle will not be complete until 5:00 end of day, because other vehicles took precedence of ours. Picked vehicle up, and while on drive home found heater would only work on defrost, ABS light came on, and lost power steering. Once home, found blown fuse, replaced, and still did not work properly. Phoned and could not get it booked in for five more days. Talked to service manager about delay on scheduled day of pick up and i was told mechanic worked on vehicle for complete day, but when i phoned at noon to make sure vehicle was ready for pick up, was told by service department scheduled mechanic was pulled off our vehicle to work on another, More