Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Kitchener Nissan
Kitchener, ON
220 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Service Time
Service Communication
Filter Reviews by Keyword
By Type
220 Reviews of Kitchener Nissan
January 12, 2021
Great transaction on the purchase of the new 2021 Rogue. Great communication on the update of the order and the final delivery! Very happy with my purchase. Great communication on the update of the order and the final delivery! Very happy with my purchase. More
by Peter
Employees Worked With
Britney Schilling
May 05, 2020
I got scammed! Was offered $14,000 trade in, but ended up been only $12,390 due to “taxes”. Never seem such a scam. Also felt like I was been rushed, and they didn’t go in detail through the paperwork (later been only $12,390 due to “taxes”. Never seem such a scam. Also felt like I was been rushed, and they didn’t go in detail through the paperwork (later that night I found out the reason, which is was the trade in value). Also, on used vehicles they DO NOT fill up the tank. I gave my car on almost full tank. I DO NOT recommend them at all. More
by nmq
Employees Worked With
Jen Karsch
February 07, 2019
Joe Pilla We just bought a Nissan Qashqai from Kitchener Nissan and as always, it was a great experience. We had to drive in from Mississauga and they waited fo We just bought a Nissan Qashqai from Kitchener Nissan and as always, it was a great experience. We had to drive in from Mississauga and they waited for us until 630 (as they close at 6). Thanks Kristen and Joe for staying late! I have been dealing with Joe Pilla for over 26 years and I have bought 7 cars from him now. He is an honest and credible person who is a pleasure to deal with. I know that his Team will be the same way and for this, I highly recommend that you go to Kitchener Nissan for your next car (new or used). Frank More
by frankr
Employees Worked With
Kristen Shiels
January 21, 2019
Kristen Financial Manager simple the Best I just recently had experience dealing with this dealership. My experience was great especially with Kristen ( Financial Manager ). This is one youn I just recently had experience dealing with this dealership. My experience was great especially with Kristen ( Financial Manager ). This is one young lady that understand very well concept of Customer Service and what it means and takes and do extra mile to make customer happy. I would recommencement this dealership to all. More
by Dali
Employees Worked With
Kristen Shiels
August 20, 2018
why bother. Staff is friendly but did not seem to care to earn my business. They will not give clear quotes (as I see them) which are very important for most buye Staff is friendly but did not seem to care to earn my business. They will not give clear quotes (as I see them) which are very important for most buyers to see. More
by chris
Employees Worked With
No name taken
April 18, 2018
Service and tire work along with leasing. Kitchener Nissan and all employees are well above what I was expecting. I was provided with above average service. Also each employee that I chatted w Kitchener Nissan and all employees are well above what I was expecting. I was provided with above average service. Also each employee that I chatted with or, had direct contact with were outstanding. I highly recommend going to Kitchener Nissan for every service or sales provided. I have attended other Nissan dealerships and never experienced the same high quality service. I shall always now go to Kitchener Nissan for all needs. By the way, I reside in south Mississauga but the drive is so well worth it. Thanks again to all the employees at Kitchener Nissan. More
by Randy
Employees Worked With
Joe Pilla and Managers (sorry forgot their names)
February 27, 2018
Great dealership Great environment to purchase your vehicle. The service staff are very helpful . They explain what is necessary to maintain your vehicle. Great team Great environment to purchase your vehicle. The service staff are very helpful . They explain what is necessary to maintain your vehicle. Great team that I trust with my car. More
by Shelley
Employees Worked With
Emily, Don
February 01, 2018
Amazing! Kitchener Nissan is amazing! The car we purchased was a steal and it is the best car I’ve owned. The customer service was impeccable. Cannot say enoug Kitchener Nissan is amazing! The car we purchased was a steal and it is the best car I’ve owned. The customer service was impeccable. Cannot say enough good things about this place! More
by Happycustomer2
Employees Worked With
Anne
February 01, 2018
Great Service! When walking into the dealership I was instantly greeted with a smile and friendly face! The staff is very helpful and accommodating! Would definitely When walking into the dealership I was instantly greeted with a smile and friendly face! The staff is very helpful and accommodating! Would definitely go again whenever Im in the need for another vehicle. More
by Connie Sgouromitis
Employees Worked With
Anne
February 01, 2018
New Vehicle Purchase Kitchener Nissan ~ the BEST! Best experience I have ever had in a Dealership. Excellent customer service. Jeff was very accommodating with our new pur Kitchener Nissan ~ the BEST! Best experience I have ever had in a Dealership. Excellent customer service. Jeff was very accommodating with our new purchase ~2018 Rogue. He went over and above to align our payments to fit our budget. Very pleased customers! More
by Shelley&Shain
Employees Worked With
Jeff Bushlin
