
Kitchener Nissan
Kitchener, ON
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237 Reviews of Kitchener Nissan
Purchased a 2018 Nissan Titan only to find out that they never disclosed the damage to the rear bumper. Contacted the general manager and he basically said you should of noticed before so it’s now on you al never disclosed the damage to the rear bumper. Contacted the general manager and he basically said you should of noticed before so it’s now on you although the truck was covered in snow and ice. I asked the salesman Clint several times if there was any damage . Not a word I also proved the damage was present before I took it off the lot. Terrible customer service More
Tom was fantastic. He was so personable and caring. He got me exactly what I wanted and needed and answered my many questions. He was great providing updates and super He was so personable and caring. He got me exactly what I wanted and needed and answered my many questions. He was great providing updates and super patient when I asked for lord of additional information. I will absolutely buy another car from him in the years to come and will send my friends his way too! Thank you Kitchener Nissan for your top notch service. More
This is our second Rogue with Tom Moore and Victoria. Friendly as always And knowledgeable. I am very satisfied with my purchase, and with their help, it makes it better! Thanks so much for your help, Friendly as always And knowledgeable. I am very satisfied with my purchase, and with their help, it makes it better! Thanks so much for your help, Tom and Victoria! More
I had been looking for an SUV for months with no luck. Tom was able to immediately show me the Pathfinder they had on the lot (that was a nice surprise in itself) and go for a drive. His humour and pers Tom was able to immediately show me the Pathfinder they had on the lot (that was a nice surprise in itself) and go for a drive. His humour and personable nature made the decision making and purchase processes easy. Christina was also amazing and was able to answer all of my many questions quickly. I would definitely recommend Kitchener Nissan to my friends and family! More
5 Stars! I would definitely recommend Tom Moore. He was very easy to work with and made the process of buying a new car simple and fast. No pressure and sup I would definitely recommend Tom Moore. He was very easy to work with and made the process of buying a new car simple and fast. No pressure and super friendly guy. Same goes for Christina Lofthouse the Financial Manager - no pressure what so ever. Loved that! I would definitely buy my next car at Kitchener Nissan. Thanks for the great experience! :) More
We dealt with Tom and he was amazing. Friendly, funny and knowledgeable. Victoria and Mark great too. I would recommend this dealership 100% Friendly, funny and knowledgeable. Victoria and Mark great too. I would recommend this dealership 100% More
I am a fan of Nissan products. I've owned a X-Terra, X-Trail and Altima. My last two cars have been a Honda Element and a Ford Fusion. I loved the Element but it did not meet my ne I've owned a X-Terra, X-Trail and Altima. My last two cars have been a Honda Element and a Ford Fusion. I loved the Element but it did not meet my needs for commuting. I put 240K on the Ford and it was time for a new vehicle. I drive by Kitchener Nissan on the way to work and finally stopped in to have a chat. Tom Moore greated me immediately. I asked what they had on the lot for a 2021 Altima and he took me right to the car and we went for a drive. I loved it! We went back to the dealer. Tom and Stu Jeffery worked with me to get the right lease in place in under an hour. Provided awesome suggestions on how to approach the lease. There was a hiccup with the Insurance that was not their fault when I picked the car up but they took care of it immediately. The communication through out the entire process was excellent. I love the car and I highly recommend this dealership. More