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Kitchener Chrysler Jeep Ram

Kitchener, ON

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695 Reviews

549 Fairway Road South

Kitchener, ON

N2G 4A2

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September 14, 2012

My experiences with Wendell Motors and more specifically with Wes have always been friendly and comfortable. I have dealt with Wendell Motors on 3 occassions 2 of which were directly with Wes. 4 years ago I More

by steffyj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Grosz
September 14, 2012

Seemed to question herself on every question I asked & didn't really seem to know anything about what she was promoting-quoting features not applicable to my choice and seeed just totally uneducated on More

by 2012 Grand Cherokee1965
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cynthia Sharp
Sep 14, 2012 -

Kitchener Chrysler Jeep Ram responded

Good morning, My name is Chris Newman and I am part of the Management Group here at Wendell Motor Sales. First and foremost, I'd like to offer our apologies if you had a less than exemplary experience here. We strive to educate our people and pride ourselves on customer service and being a leader in product knowledge and product information. I would appreciate an opportunity to speak with you further about your experience so that we can ensure it doesn't happen again and to potentially earn your business again. If you could contact me, I can be reached at 519-893-1501 or via email at chrisn@wendellmotors.com or simply by contacting me through Dealerrater. Once again, please accept my apologies and I look forward to hearing from you. All the very best, Chris Newman Wendell Motor Sales LTD 549 Fairway Road South Kitchener, On N2G 4A2 519-893-1501 chrisn@wendellmotors.com www.wendellmotors.com

September 01, 2012

I loved working with Wes. I had priced out a truck with other dealers, and found them very pushy or slow to respond. Wes was never pushy, was timely, and also had the best price. I would definitely recom More

by cchurch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Grosz, Wes Grosz
August 29, 2012

Wes restored my confidence in car salesmen. He was Wes restored my confidence in car salesmen. He was kind, courteous, friendly and funny, and he did what he said he would do and more. Thanks Wes! More

by bnight
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Grosz
August 29, 2012

We had a great experience purchasing a new vehicle and trading in a used one with Wendell's. We worked with Wes to find the best vehicle at a decent price to meet our requirements. Wes was very knowledgea More

by mhackbart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Grosz
August 24, 2012

We bought a Dodge Caravan the end of may. We absolutely love it! Unfortunately in July one day before we were to drive up north for a vaction something happend to our van, but the staff at Wendall Motors w More

by SharunM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlo Renon
August 23, 2012

The sale was smooth and the staff was very easy to deal with. They presented me with the best price fir what i was looking for. Carlo was very nice and personable. More

by cieppy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlo Renon
August 13, 2012

I was very pleased with the service at this dealership. I called about a vehicle that was in stock and they made arrangements right away to get me a test drive and do the financing. Carlo Renon was very h More

by earlejenn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlo Renon
August 12, 2012

Derek, thank-you for making my experience of buying a new vehicle fantastic. You have great customers service skills and I will name a few: you listen to the customer, you work to meet their needs in purcha More

by Kathy Bright
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek McKay,Steve Richards, Lisa Moore, Steve Richards, Lisa Moore, Derek (Dodge) Mckay
August 10, 2012

We just purchased 2 vehicles from Wes, a 2012 Dodge truck and a 2011 Jeep Compass. This is our family's 4th time purchasing from Wes and each time it's been a great experience. Wes has been extremely helpfu More

by Scott Beirness
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Grosz
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