
Kitchener Chrysler Jeep Ram
Kitchener, ON

Filter Reviews by Keyword
By Type
Showing 694 reviews
Excellent customer service. They made the time to take Excellent customer service. They made the time to take care of my vehicles in a very expeditious way "next day after my call" Prices ouch! but vehic Excellent customer service. They made the time to take care of my vehicles in a very expeditious way "next day after my call" Prices ouch! but vehicle repairs prices are costly anytime, The problem here is the 'hidden charges/ or info not given upfront' see the 2 comments below. Problem #1 - overcharge price Not as advertised in print. I received from Chrisler a maintenance booklet with a coupon advertising Peace of Mind service pkg for $69.95 and I was charged $10 more even after I mentioned it a few times. That bother me because it is advertised one way and yet they charged different. That is false advertisement. It is a very small $ amount but it means a lot if they do not abide by the 'written advertised word'. Problem #2 I purchased tires from Wendell, yet as I had been shopping around asking and obtained 4 different quotes from 4 different supliers: OK tire, Campbell tires, Goodwrench service and another tire place in K-W area all these other places had a cheaper comparable tire product but, I decided to go ahead with Wendell because of this Chrysler booklet special sale of Buy 4 tires and pay for 3 tires as this was the only way their price compared to the other 3 places I obtained quotes from. All other places gave me a 4 pkg tire price all included, installation, balance and taxes. Wendell only priced the tires and I did not realize until I am paying the bill and I am being added $80 extra for Installation and balance which was not discussed before I agree to have the tires installed. I guess stupid from the customer for thinking tires are price same way in all places when you are asking for tire package. That was not a good feel. That is why I say prices ouch!! More
We were very impressed with how quickly the car buying process was. Easy, no hassle car buying. We will DEFINITELY recommended this dealership to all of our friends and family, and anyone else for that process was. Easy, no hassle car buying. We will DEFINITELY recommended this dealership to all of our friends and family, and anyone else for that matter! More
Our visit in the branch was pleasant, we were welcomed warmly. Mr. Scorfield customer service was exemplary.Overall, the experience was great. We would highly recommend Wendell to our friends. warmly. Mr. Scorfield customer service was exemplary.Overall, the experience was great. We would highly recommend Wendell to our friends. More
Peter was very helpful in helping us decide what kind of vehicle and pointed out all the reasons why we should possibly considering upgrading to the car with the V6 engine instead of the V4 that we were dri vehicle and pointed out all the reasons why we should possibly considering upgrading to the car with the V6 engine instead of the V4 that we were driving. He pointed out to us that we would save on gas with our new vehicle. He also went out of his way to get us the best deal possible. When we came to pick up our vehicle he went over everything in the car with us and also hooked up my cell phone so it would work with bluetooth in the car. We would recommend Peter to anyone buying a new or used vehicle. More
Derek and Wes are totally amazing. They are the reason we bought from your dealership. Without them we would have bought closer to home. The experience even when we weren't sure we were buying was no pr we bought from your dealership. Without them we would have bought closer to home. The experience even when we weren't sure we were buying was no pressure, and super friendly. We will be using your dealership anytime we personally buy a car as well as referring everyone we know to Wes and Derek!! They are an asset to your company that is for sure, as without them you would not have had our business. More
Trust, everyone knows it when the feel it is a human quality or trait and that is what I felt in dealing Scott, Wes and the president Craig Hendry. I would highly recommend Wendell Motors to any and al quality or trait and that is what I felt in dealing Scott, Wes and the president Craig Hendry. I would highly recommend Wendell Motors to any and all of my friends! More
With this being my second "new car" purchase in the past 13 months from Mr. Grosz and Wendell Motors......Why settle for anything else other than superior sales staff, great service and an overall the past 13 months from Mr. Grosz and Wendell Motors......Why settle for anything else other than superior sales staff, great service and an overall great experience More
I was referred to Wendell Motors by a friend for their excellent service and sales staff. They did not disappoint. Wes Grosz dealt with all my wishes in a professional manner and I was able to get exactly excellent service and sales staff. They did not disappoint. Wes Grosz dealt with all my wishes in a professional manner and I was able to get exactly the vehicle I desired. I would highly recommend a trip to Wendell Motors and ask for Wes. More
Wes is a very friendly and professional Sales Consultant. Any questions I had he always had an answer ASAP. This is now my second vehicle I've personally purchase through Wes and the fourth vehicle my fami Any questions I had he always had an answer ASAP. This is now my second vehicle I've personally purchase through Wes and the fourth vehicle my family has purchased with him. I recommend him to anybody who's searching for a new or used vehicle. More
Hey Wendell Motors, When I walked into Wendell Motors I Hey Wendell Motors, When I walked into Wendell Motors I did not know what exactly I wanted to purchase.I was recommended by a few friends to check ou Hey Wendell Motors, When I walked into Wendell Motors I did not know what exactly I wanted to purchase.I was recommended by a few friends to check out Wendell Motors and to talk to Mark. It was the right advice. Mark looked after me right from the start. He seemed genuine in helping me for MY best interest. Mark made my decision easier and he did everything I asked him to do. I am happy with the vehicle I got and the price I payed. Anyone that goes to Wendell Motors to purchase a vehicle and gets treated like I did will be a happy customer. Thanks Mark. Anyone I know that wants to purchase a new vehicle I will be sending them to you. Don More