Kitchener Chrysler Jeep Ram

Deception of the grandest kind. On March 23, I test drove a Dodge Ram 1500. After pricing it out, your salesrep suggested I come on Wednesday since you were having a sale. I was to On March 23, I test drove a Dodge Ram 1500. After pricing it out, your salesrep suggested I come on Wednesday since you were having a sale. I was told that a "Chrysler Rep" was going to be present and "he comes with the ability to make a better deal." I took the morning off work on the 25th. My wife and our infant daughter came to your "sale". This is where we met Gus, who introduced himself as " Gus, from Chrysler." That means that we were told twice, once from your rep and once from whoever Gus is, that Gus represented Chrysler. The "sale" price turned out to be $1664 MORE than when I priced it out on March 23. In frustration at my treatment in your dealership I contacted Chrysler Canada and was stunned to learn that Gus DID NOT represent Chrysler. Instead I learned that he is from a third party company. Complete dishonesty. Wouldn't trust them with my hard earned money at all. More

Change of heart Originally our review was very negative. We simply we're not satisfied with the customer service received in the service department when visiting for Originally our review was very negative. We simply we're not satisfied with the customer service received in the service department when visiting for a routine oil change. After a discussion with Wendell's Management Group Representative, we are satisfied with Wendell's response to our concerns and actions implemented to ensure service level is improved going forward. We appreciate Wendell's prompt attention to our disappointment and believe they truly take their customers comments seriously. Although we can't simply turn a poor review into "5 stars", we can state the effort we have seen to resolve the problem has changed our outlook enough to give Wendell another try next time service is required. As per our original review, Wendell's sales staff have always greeted us with a smile. Our experience with purchasing the vehicle was fine. More

A++++ Dealership Had a great time buying my Vehicle at Wendell's. Derek was an amazing sales rep to deal with. Out of all the Reps I know he is the only one to treat h Had a great time buying my Vehicle at Wendell's. Derek was an amazing sales rep to deal with. Out of all the Reps I know he is the only one to treat his customers like a member of the family. I will be sending all my friends to Derek "Dodge" McKay for there next vehicles. More

Amazing Experience!!! We recently purchased a brand new Dodge Journey from Mark Scorfield. Right from the very beginning the entire atmosphere of the dealership was friendl We recently purchased a brand new Dodge Journey from Mark Scorfield. Right from the very beginning the entire atmosphere of the dealership was friendly. Mark was very friendly and accomodating, helped simplify things and best of all found us a great deal! He really helped to make sure that we were getting a vehicle that we were 100% satisfied with, and gave us lots of great advice. I would definitely recommend Mark to anyone, and i certainly have been. If ever we are in the market for a new vehicle again he would be the one we went to. Totally awesome experience right from the beginning, and he even helped work around our schedule with our kids! Great work!!! Lindsey and Matt Kaufman More

Great Experince I purchased my first brand new pick-up truck and it was a great experience. Wes Grosz was very knowledgeable, extremely friendly and very easy to w I purchased my first brand new pick-up truck and it was a great experience. Wes Grosz was very knowledgeable, extremely friendly and very easy to work with. My next vehicle purchase will be from Wendell Motors! More

Great service Derek ! I spend a week looking for a dodge journey at so many dealerships had no luck but when I finally stopped at Wendell .....it was great ! Derek was very I spend a week looking for a dodge journey at so many dealerships had no luck but when I finally stopped at Wendell .....it was great ! Derek was very helpful and being very honest with the questions I asked and explained to me all about the quality of a dodge journey! I felt very satisfied with the help I got from Derek , so I end up buying a journey and I'm so happy with it . I recommend Wendell to my family and Friends ! Thanks again Derek you were a great service to us! More

Dream Come True When Derek found out our Dream Car was his Charger, he made it his mission to make it happen. Summation: Derek is family. Thanks, Derek! When Derek found out our Dream Car was his Charger, he made it his mission to make it happen. Summation: Derek is family. Thanks, Derek! More

Very Good Great experience dealing with Wendell Motors and specifically Derek McKay. I was drawn to Wendell's by their website and when I actually arrived at t Great experience dealing with Wendell Motors and specifically Derek McKay. I was drawn to Wendell's by their website and when I actually arrived at the dealership, the experience was great. Derek was very knowledgable of not only the vehicle I purchased, but also many other vehicles, including those other than Dodge and it allowed me to do a good compare and contrast between different vehicles. When it is time to get another vehicle, I will be sure to start with Derek and Wendell Motors. More

Great Dealership This is the first new car I've bought from Wendell's (3rd in total). Always have had a positive experience and the sales staff are great. This is the first new car I've bought from Wendell's (3rd in total). Always have had a positive experience and the sales staff are great. More

Big Thank You To Derek Mckay Thank you to DEREK MCKAY for making my experience on purchasing my first new vehicle such a great one:) Derek was very knowledgeable and all in all o Thank you to DEREK MCKAY for making my experience on purchasing my first new vehicle such a great one:) Derek was very knowledgeable and all in all one of a kind. I trusted him within 10 minutes of meeting him. He had my best interest at heart and I am truly greatful. He even watched my children while I did paperwork. He says to me I am part of the Derek (Dodge) Mckay Family which put a big smile on my face. THANK YOU Derek for your great service I feel at ease and know I'm in good hands. More