Kitchener Chrysler Jeep Ram

Lisa and myself had a great experience dealing with both the sales reps. I have been is sales for many years and have purchased many vehicles. Both of them were great. Great Dealership. the sales reps. I have been is sales for many years and have purchased many vehicles. Both of them were great. Great Dealership. More

We have dealt with this dealership before and have always experienced great customer service. Wes and Steve made purchasing our new vehicle a very pleasant experience. They both did everything possible to ge experienced great customer service. Wes and Steve made purchasing our new vehicle a very pleasant experience. They both did everything possible to get us the car we wanted. My husband and I both enjoyed dealing with Wes in his very professional manner. More

First time car buyer at this dealership and it was a good experience. Very friendly and helpful. Would certainly recommend our salesperson to our friends. experience. Very friendly and helpful. Would certainly recommend our salesperson to our friends. More

The only reason for the good in customer service is the incorrect communication regarding the time for service. Mike did step in and took care of providing accurate times for service work. All five vehicle incorrect communication regarding the time for service. Mike did step in and took care of providing accurate times for service work. All five vehicles went through in a very timely manor as explained. More

We came in to just test drive and look at the Jeeps. We drove a Grand Caravan since 2006. Derek was great showing us all the different cars we wanted to see, but we really liked the Grand Caravan. He sho drove a Grand Caravan since 2006. Derek was great showing us all the different cars we wanted to see, but we really liked the Grand Caravan. He showed us the new Crew model and we test drove it. We were sold right away, it felt like "home". Derek is extremely knowledgeable and helpful. I would send anyone I know to Derek to buy a car, and my next Grand Caravan will be from him as well! More

We came in for a friendly visit and ended up driving away a few days later in a new vehicle. When we saw what was available in a new vehicle it just seemed the right time to purchase. We were afforded away a few days later in a new vehicle. When we saw what was available in a new vehicle it just seemed the right time to purchase. We were afforded professional service and a good price. As we had previously bought a new vehicle from Wes we just knew that we would be treated fairly and he goes the extra mile for his customers. Delivery time was our choice and Wes kept in touch until that date and even after. All staff are very courteous and caring. Thanx for a great experience folks! More

We were looking for a vehicle which would meet the needs of our family. Two adults, three Greyhounds and our luggage. We had "built" various vehicles, domestic and import, on line prior to coming in to a de of our family. Two adults, three Greyhounds and our luggage. We had "built" various vehicles, domestic and import, on line prior to coming in to a dealership. Being long time import buyers we decided to try Wendell Motors. Upon arriving at the dealership we were given a friendly greeting by the receptionist, Jessica. She called Wes over and we headed to his office. What we noticed right away was that Wes listened carefully to what we wanted. Safety, space, comfort and convenience topped our list. He made a few suggestions on trim levels and the reason we may want to consider them as opposed to going with a lower level and then adding options to get where we wanted to be. Absolutely no pressure, but valid suggestions. As my wife had never driven a van, Wes set us up with a demo and sent us on our way. When we arrived back at the dealership Wes had prepared a couple of quotes on different trim levels and again, no pressure, suggested that we look them over and he hoped that he would hear from us shortly. Clearly he believed in his product and competitive pricing. When we got home we looked at the quotes Wes had prepared along with what the various packages included. When we compared these to other makes it was clear that a Dodge Grand Caravan Crew Plus was the way to go. We called Wes back a couple of days later and firmed up on our purchase. The vehicle was ready for delivery as and when promised by the team at Wendell Motors. When we went in to pick up our van Wes gave us a quick tour of the dealership. One thing we liked was that he took the time to explain all of the features of our new van to BOTH of us. On the way out to check our van we were introduced to Sales Manager Steve Richards who thanked us for choosing Wendell Motors and hoped that we would enjoy our new vehicle. Based on the experience we had purchasing our new van we would not hesitate to recommend Wes Grosz and the folks at Wendell Motors to our friends if they are looking to purchase a Dodge or Chrysler product. More

I called Cynthia and asked her to keep an eye out for a used Dodge Caravan with Stow'n'go and captains chairs and rear heat. I gave her the mileage I was hoping for and a price I could afford. She called m used Dodge Caravan with Stow'n'go and captains chairs and rear heat. I gave her the mileage I was hoping for and a price I could afford. She called me within a week and had a van that exceeded my expectations. My kids and I are enjoying our new van and are enjoying all the extra features that it came with. Thanks again Cynthia! We love our new van! Amanda & the kids. More

I dealt with Derek during my unsuccessful attempt to purchase Dodge Grand Caravan through Wendell. While he was extremely friendly and knowledgeable during the test drive and all that pre-sale activit purchase Dodge Grand Caravan through Wendell. While he was extremely friendly and knowledgeable during the test drive and all that pre-sale activity, the price negotiations were awful. Any word I said required him to jump off his seat and clarify something with his supervisor for up to 20 minutes. Maybe it was some sale technique that supposed to force me into making a decision faster, but on the contrary, for me it was just irritating. Finally, after he and his supervisor claimed that dealership discount could not be combined with the discount of Chrysler Advantage Plan (which turns out not to be true) I walked out the door. I made successful and quick deal with another dealership in the area. More

our experience at wendells was great they went out of their way to make sure we got exactly what we wanted. Everyone was friendly and helpfull. their way to make sure we got exactly what we wanted. Everyone was friendly and helpfull. More