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Kipp Scott GMC Buick
Red Deer, AB
115 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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115 Reviews of Kipp Scott GMC Buick
April 23, 2024
I used Kipp Scott since moving to Central Alberta 16 years ago. In 2015 I bought a Buick Encore and was satisfied until late last year. I took it in because it was burning oil. They couldn't find anythi years ago. In 2015 I bought a Buick Encore and was satisfied until late last year. I took it in because it was burning oil. They couldn't find anything wrong with it and gave it back. It didn't give any codes so they don't do much more than that. So we did get work that they kept suggesting needed to be done. Nothing worked, we changed the turbo as well. The last time I took it in they checked the motor and told me it was blown. It had 128,000 km's on it. I've tried many ways to get Andy to send me what the techs said about it but no response. In short I would not recommend Kipp Scott. More
by yvonneandgary
Employees Worked With
Andy Parkins
September 06, 2023
Just wanted to say thanks to the great staff Andy P, Mike S and the great service techs from taking a problematic engine to road safe in less than a day!! Not always a fun thing to do but these gentlemen mad S and the great service techs from taking a problematic engine to road safe in less than a day!! Not always a fun thing to do but these gentlemen made the process smooth and easy! Definitely recommend them More
by Kyleibbotson
Employees Worked With
Mike Samson, Andy Parkins
August 13, 2023
Had the first oil change for my 2022 Buick Encore GX. Tyler was most helpful, courteous and professional. Kudos to him and his team! Waiting at the customer lounge during the oil change was a pleasure. Tyler was most helpful, courteous and professional. Kudos to him and his team! Waiting at the customer lounge during the oil change was a pleasure. More
by gerryf61
Employees Worked With
Tyler (Oil Change)
August 13, 2023
Khristine is a welcoming voice when calling this location. Each and every time, she is the perfect Receptionist to answer my calls > interested, tone of voice, alert, friendly, etc. Never underesti location. Each and every time, she is the perfect Receptionist to answer my calls > interested, tone of voice, alert, friendly, etc. Never underestimate the effect of front line personnel - the first contact with the public, and a direct reflection of the atmosphere. I would give Khristine way more than 5 stars. Many compliments to her ... More
by Linda Bird
Employees Worked With
Khristine, Receptionist
May 18, 2023
Sales guy wasn’t up to speed on the HD trucks and I wouldn’t recommend buying a black vehicle from them as I have to now take it to get professionally polished because of scratches on a 100k+ truck. Th wouldn’t recommend buying a black vehicle from them as I have to now take it to get professionally polished because of scratches on a 100k+ truck. They tried but didn’t succeed. More
by Woodhogdevin
Employees Worked With
Sales manager
March 18, 2023
After dealing with Whitney, this dealership is definitely discriminating against Natives. My personal experience was absolutely horrid. She demanded a new status card, which is hard because of the backlog d discriminating against Natives. My personal experience was absolutely horrid. She demanded a new status card, which is hard because of the backlog due to covid. I offered to pay the gst and they still refused to sell me a truck. They made it difficult and dragged things out but she said," I will take your $25 000.00 down, but will withhold the truck until you get an updated status card." She also stated it will take weeks to get your application started " More
by constructiongal33
Employees Worked With
Jeremy Fontaine, Whitney Arnold
January 10, 2023
Clayton and Calvin were great to deal with. We would highly recommend the dealership and these 2 gentlemen if you’re looking for a GM product. We would highly recommend the dealership and these 2 gentlemen if you’re looking for a GM product. More
by kkatch
Employees Worked With
Clayton Jordan, Calvin Kokotailo, Andy Parkins, Josh Browning
November 17, 2022
Stopped in to get service while waiting inside to have my truck serviced another truck pulled up behind me. Still waiting the service guy goes out to truck behind me jumps in and goes around and started to truck serviced another truck pulled up behind me. Still waiting the service guy goes out to truck behind me jumps in and goes around and started to service that truck. Stick quick lube up your xxx. More
by Norm Dubois
Employees Worked With
Carlos Sanchez
