Kingston Toyota

Vehicle purchase I love Toyotas. I had a 2006 Toyota Corolla and it was totalled in a car accident. I went to the Kingston Toyota lot, as that is where I got my 2006 I love Toyotas. I had a 2006 Toyota Corolla and it was totalled in a car accident. I went to the Kingston Toyota lot, as that is where I got my 2006 car serviced, and purchased a 2010 Toyota Rav4. I loved my whole experience. Mr. Tyrrel was very helpful, not aggressive, but had good suggestions and answered all my questions. I also met with Laurie Timbrell, Financial Manager, who was also knowledgeable and pleasant. I am very happy with my new vehicle. I would highly recommend Kingston Toyota as a reputable dealer. More

Toyota Highlander We were pleased with our whole experience. Both Bill and Laurie were most helpful. Bill was patient and knowledgeable and most accommodating as we rea We were pleased with our whole experience. Both Bill and Laurie were most helpful. Bill was patient and knowledgeable and most accommodating as we really weren't sure exactly what we were looking for. We test drove a few different vehicles. Laurier came along and we have known her for several years and she made a few suggestions about what vehicles they had -- which were very helpful. From there on everything went very smoothly. We are very happy with our vehicle. More

Service Review The employes at Kingston Toyota are very friendly and helpful in buying a new vehicle. Craig Tyrrell is an excellent salesman and makes sure all your The employes at Kingston Toyota are very friendly and helpful in buying a new vehicle. Craig Tyrrell is an excellent salesman and makes sure all your needs are met. More

Cell phone help Craig Tyrrell was very helpful in helping me and my wife set up our cell phones for use in our Toyota Camry. I had been trying to set up these phones Craig Tyrrell was very helpful in helping me and my wife set up our cell phones for use in our Toyota Camry. I had been trying to set up these phones myself but was unsuccessful. We both appreciated his help with this matter. Kerry and Mary More

2 weeks wait to have oil change??!! April 24, 2014 - I believe cold Kingston Toyota Service Department to ask about an oil change and they said that they were booked solid until May the April 24, 2014 - I believe cold Kingston Toyota Service Department to ask about an oil change and they said that they were booked solid until May the 5th. I have had Toyota vehicles forever and have been to many other Toyota dealerships and this service shop had got to be the worst Toyota dealership I've ever seen!! BRING BACK EXPRESS OIL SERVICE!! More

Purchase a new Highlander I knew Craig from previous dealing a another dealership. Craig is outgoing and friendly. He has a vast knowledge of this product and worked to get me I knew Craig from previous dealing a another dealership. Craig is outgoing and friendly. He has a vast knowledge of this product and worked to get me the best deal. Very pleased. More

Excellent Sales & Service Team We've been dealing with Kingston Toyota through Craig Tyrrell for the last 2 cars we leased and are very happy with the dealership and their service d We've been dealing with Kingston Toyota through Craig Tyrrell for the last 2 cars we leased and are very happy with the dealership and their service department is 2nd to none! More

I waited almost 10 years for Scion to come to Canada. I was so happy when I was able to buy one and have it serviced so close to my home and work. I am thrilled with my XB. It is everything I expected it w was so happy when I was able to buy one and have it serviced so close to my home and work. I am thrilled with my XB. It is everything I expected it would be. Reliable & stylish. I couldn't be happier with the car. I have not had any issues, and the saleman was even able to put me in contact with some peple to customize the car. It is exactly what I wanted! It was certainly worth the wait! So far I haven't had the need for service, but they have been so nice and accomodating when I come in for my regular maintenance, oil changes and winter tire install. This is the first new car I have owned, and I am so pleased with the product and all around service that I have had, that I am sure to buy another one.....not any time soon though. Love this car! More

My Family has bought several Toyotas and one Scion at Kingston Toyota - Sales Department and Service has always been Great to deal with ! Since they have moved to the new location it is not as close- but Kingston Toyota - Sales Department and Service has always been Great to deal with ! Since they have moved to the new location it is not as close- but parking and the building are a great . I (we) have had nothing but great service from this dealer . recommend them -hands down ! More

I had always gone to this dealership to service my Toyota since I moved to Kingston from out West. I had a problem with cracking and noisy drive belt and got it replaced. The same problem came back a year af since I moved to Kingston from out West. I had a problem with cracking and noisy drive belt and got it replaced. The same problem came back a year after. After back and forth to this dealership and after a "thorough" (so I thought) investigation, was told I might need to change the AC clutch which was going to cost me >500$. I thought I'd run the AC to failure and have the drive belt replaced again. The same problem came back again. I decided to google it and see if there is any other owner having a similar problem. After 5 min. of searching, I found that there was a TSB (Technical Service Bulletin) issued for this problem a few years ago. So, this was a common problem with my car model, which prompted Toyota to inform its service departments about it and how to fix it. Actually, there was a defect on the drive pulley and Toyota had issued a new pulley design to fix it. So, I brought my car to another mechanic with the TSB and after the pulley was changed, no more noise! I spent ~300$ to get my drive belt changed twice and I could have spent hundreds more if I had gone to change the AC clutch. All this for a problem that Toyota has issued a TSB for. I don't know how it's possible for the mechanic at this dealership failed to know this. Needless to say, this Toyota dealership lost my trust and I don't bring my Toyota here for service anymore. I filed a complained to Toyota and this dealership tried to contact me. As far as I am concerned, I am done with this dealership. There were a couple other issues with this dealership and I think them being the only Toyota dealership in Kingston, people really have no choice but to put up with them. More