Kia of Saskatoon
Saskatoon, SK
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34 Reviews of Kia of Saskatoon
Terrible Experience We were looking to lease a vehicle through Kia the service was OK at best. The sales team wouldn't show us the model we wanted. They insisted on showi We were looking to lease a vehicle through Kia the service was OK at best. The sales team wouldn't show us the model we wanted. They insisted on showing a model above. Once we decided to lease the vehicle, the one we were looking for automatically appeared. They then lied about it having a remote car starter to charge us another $5 a month. Once the papers were signed, they then informed us there was no car starter and they would have to install it. Apparently, during installation, they scratched the bumper. It has been over a week and no communication from the dealer. Terrible customer service. I am in a sales profession and I will never buy a vehicle from the Ffun Group ever again. More
Best Experience Ever ! We were overwhelmed by the friendly,knowledgeable staff at Kia . From the moment we walked in till the time we drove away with our 2018 Kia Sportage w We were overwhelmed by the friendly,knowledgeable staff at Kia . From the moment we walked in till the time we drove away with our 2018 Kia Sportage we felt comfortable and Mark Schick was almost like one of the family.... A big shout out to Kellylee and Chase as well. Thanks for an awesome experience. Shelly & Lee Blanchette More
Do your research! They will say anything My fiance and I took a visit to Kia of Saskatoon last Thursday. This was by far the WORST visit to a dealership we've ever experienced. We dealt w My fiance and I took a visit to Kia of Saskatoon last Thursday. This was by far the WORST visit to a dealership we've ever experienced. We dealt with Larry initially, and Chase Mallory (the sales manager) would come out of his office to answer any question we had asked Larry. We came in for a quote and pre approval. I had to utter the words "pre approval" about 7 times that night, as they kept forgetting we wanted to sleep on it and get back to them. They lied about the 260KM on the new car we were interested in, and Chase Mallory kept drawing lines and making us sign every quote he provided as a way to make sure we couldn't ask for a different price. They will tell you absolutely anything you want to hear to get you into a car and if you question them, they jump on the defensive, with absolutely no care for the customer. Luckily we did our research and due diligence and avoided purchasing from Chase Mallory and Larry. We purchased the Kia we wanted, at a much more reasonable price, in Regina. I also took it a step further by talking to Travis, who is Chase Mallorys manager. Travis made it clear he was not interested in what I had to say when at the end of the call he says "so are you gonna buy a car, or are you just calling to tell me all this?" If you would like additional details of the lies and gross service from Chase Mallory and the team of unproffessionals at Kia of Saskatoon, please don't hesitate to contact me. This has all been documented and reported to corporate Kia, in hopes they do a large clean up in this dealership. More
Fast, Friendly Service Sales Department is friendly and knowledgeable - helped with selection and did not over sell or push my wife into a vehicle she didn't want Hats of Sales Department is friendly and knowledgeable - helped with selection and did not over sell or push my wife into a vehicle she didn't want Hats off to the whole team More