Kia On Hunt Club
Ottawa, ON
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588 Reviews of Kia On Hunt Club
Great car buying experience! This was the best car buying experience I have had. Eli was helpful and honest. He presented the best price he could considering all available incenti This was the best car buying experience I have had. Eli was helpful and honest. He presented the best price he could considering all available incentives at the Kia Canada and dealership levels. The process was painless and negotiation was not necessary as I accepted the price after visiting other dealerships. More
Friendly Staff The staff at Hunt Club Kia were very friendly. At times, we felt that Juan did not always return our calls promptly, but in the end, the dealership m The staff at Hunt Club Kia were very friendly. At times, we felt that Juan did not always return our calls promptly, but in the end, the dealership made things right. We love our new vehicle! :) More
Great Service! I went to this location after having a terrible experience at another Kia dealer. The service was great in comparison and I have no complaints, I deal I went to this location after having a terrible experience at another Kia dealer. The service was great in comparison and I have no complaints, I dealt with Eli and he made sure I got what I wanted and that everything was explained clearly. He was friendly, courteous and most importantly not pushy. In the financing department Hassan made sure I was taken care of. I would most definitely recommend both Eli and this dealership to anyone looking for a vehicle. More
Purchasing a new vehicle Overall a very good experience. I recommended this dealership to a friend and she recently purchased a car too. The staff is extremely friendly and he Overall a very good experience. I recommended this dealership to a friend and she recently purchased a car too. The staff is extremely friendly and helpful. More
What is going on? I was browsing Auto Trader looking for a new KIA. I came across a Rondo at this dealership, and thought this is perfect! So I emailed a list of questi I was browsing Auto Trader looking for a new KIA. I came across a Rondo at this dealership, and thought this is perfect! So I emailed a list of questions and patiently waited for a reply. While I was away from home I got a phone call and a family member picked it up. The woman over the phone would not say what the phone call was about but wanted to speak with me. (So professional..) So when I got home and I was told about this call my immediate thoughts were that it was a spammer. I didn't bother to call back. Then I received an email from that caller. She emailed me regarding the KIA and asked if I could come in. I just wanted my initial questions answered first so I asked them again. She did answer them...so I thought. Later on I received an email form another sales person. He corrected the answers from the first email, and major things like the car had been in an accident. I was told the damage was $1500. Then later in the day ANOTHER sales person contacts me introducing himself. He had no prior communication with the other two and told me the accident cost was $2500. So with three different answers about a major part of the vehicle it was obvious for me to take my business elsewhere. How am I supposed to trust that? They did contact me promptly with an apology which I appricated as a customer. But I'll just say to other buyers, use your gut feelings! More
Awesome Eli Farah (awesome salesperson) I would like to take this opportunity to say that it was a pleasure doing business with Eli, he had no problem answ Eli Farah (awesome salesperson) I would like to take this opportunity to say that it was a pleasure doing business with Eli, he had no problem answering all our questions, showed us everthing from A to Z on our new vehicle and was just so friendly and courteous, The most important factor for my husband and I was that he was NOT pushy, I cannot abide salespeople that wil push and push and push. We really were not looking to buy a new vehicle that day but Eli was so good that wow, we did buy and are happy that we did. Would I recommend Eli and this dealership, YES in a heartbeat. More
Kia Soul 2015 I have just recently purchased the 2015 Kai Soul and was extremely happy with the service with got from Tony. He was very helpful, very professional I have just recently purchased the 2015 Kai Soul and was extremely happy with the service with got from Tony. He was very helpful, very professional and very knowledgeable. We were very glad to see that Tony could speak to us in French !..Tony even changed his plans to make sure he was there the night we picked up the vehicule. More
Charged $90 for an oil change instead of promised $55 I made an appointment for Service #1 (oil change, lubrication and some inspections) and was told it would cost me $55 (with tax, oil and filter includ I made an appointment for Service #1 (oil change, lubrication and some inspections) and was told it would cost me $55 (with tax, oil and filter included) on the phone. When I arrived at there Greg at the reception confirmed the price and I signed the paper (a work order or whatever they call it). However, when I returned in 1.5 hour I was charged $90! The excuse was that Greg thought I'd purchased a service package which includes the oil price when I bought my car from them 7 month ago. But I hadn't and he could check it in my file or at least ask me before saying it would cost me $55. To add insult to injury, they made two short but deep scratches on my driver's door and got black grease stains all over the driver's carpet mat. I was quite satisfied with my car purchase from KIA and that's why I got back to them, I regret I did it and I regret I've been in no mood for arguing with them today. More
Good dealership Pleasant experience. Eli was very professional and always try to be helpful. It was one of the most helpful dealerships i have ever dealt with. Thanks Pleasant experience. Eli was very professional and always try to be helpful. It was one of the most helpful dealerships i have ever dealt with. Thanks again- More
Kia Sorento Purchase Went to Kia on Hunt Club after a bad experience at a different Kia dealership. It was like day and night, everyone at Kia on Hunt Club was great to d Went to Kia on Hunt Club after a bad experience at a different Kia dealership. It was like day and night, everyone at Kia on Hunt Club was great to deal with from our sales agent, to the sales manager, to the finance department. I would recommend Kia on Hunt Club to anyone. More