Kia On Hunt Club

Cheap and Sketchy: Be skeptic, and ask for Courtney! Kia Hunt Club, is it worth the detour? The quick answer is yes IF you deal with Courtney, and IF you remain skeptic and do your research. There ar Kia Hunt Club, is it worth the detour? The quick answer is yes IF you deal with Courtney, and IF you remain skeptic and do your research. There are closer Kia dealerships to the centre of Ottawa, but the glowing reviews, 4.5/5 stars at the time of writing, are what swayed me into visiting, and buying from this Dilawri dealership. I have bought from other Kia delears in Ottawa in the past (sleezy ones like Kia417, or stubborn ones like Promenade Kia). I can definitely say the quality of friendly service offered here surpasses any other Kia dealerships in the region. Hunt Club Kia seems to understand that YOU are the client. For a quick run-down here are my pros and cons of my buying experience: Pros: - Friendliness and Openness - Willingness to negotiate lower than the competition - Courtney is not only friendly, but honest about margins and number figures. (This is really rare) - At the time of purchase, Hunt Club Kia had the best manager's rebates. - Dilawri has Instant Live Chat on their website. - Complimentary Full Tank of gas (the status quo nowadays) Cons: - Located far of Downtown - The first 4 times I called for help, I was transferred to a voicemail. (Used the Chat) - They initially gave me wrong information about the model availability of my car. - I was charged a minimal extra contract finance fee not originally agreed to. - Car was not completely ready on the day of pick-up, and had to make a second appointment SKETCHY: Although advertised on their website for EVERY purchase, the manager's incentives (i.e car starter, 2 free payments) need to be negotiated. If you negotiate too low, they will simply remove these "promotions". The Competitive Bureau could fine them for false advertising as there is currently no fine print on their add online. SKETCHY: The promo giving me the first two payments for free was actually just them sending me a check for the amount of ALMOST, not all of the first two payments. A check I have still not recieved weeks after the purchase, and after I already started making payments. REALLY SKETCHY: After signing the purchase agreement and coming to pick up my car, I was told that the plates for the car were not included in the bill. They sticked at 10 days temporary license on my windshield and told me to go pay them at the licensing bureau out of my own pocket. To Recap, Hunt Club Kia will get you in the door with misleading advertising, but are more willing to negotiate the total sale price. They will attempt to add surcharges, and save (ie not paying for the plates) if they feel like you got too much of a good deal. BUT my honesty issues came after dealing with Courtney (the most honest salesperson I have met). By doing your research, always being skeptical of every document and statement and reading every single line before you sign you could walk out of Hunt Club Kia with a better overall experience and a better deal than any other Kia dealership in Ottawa. I rate my experience buying at Hunt Club as Okay. Which is higher than the standard in Ottawa. More

The impossible deal To help me transition from my Soul into a Sedona, Eli once again helped me and my family. After arranging for a test drive, Eli and I exchanged a few To help me transition from my Soul into a Sedona, Eli once again helped me and my family. After arranging for a test drive, Eli and I exchanged a few emails about the trade-in and price. Unsure if this was a good deal, I visited another local Kia dealer and spoke with a salesman there. His final offer to me was $4,000 higher than Eli's price. When I told him that, he said that the price Eli had quoted was "impossible". I returned to Kia on Hunt Club, got Eli to write up the deal and took it. Purchasing a car doesn't have to be a miserable experience. If you want a great vehicle for a fair price, go see Eli and take a Kia for a test drive. More

Excellent As i walked into the KIA dealership Mr. Nour approached me and we began to talk about a new Rio, He was quite informed and friendly, very easy going a As i walked into the KIA dealership Mr. Nour approached me and we began to talk about a new Rio, He was quite informed and friendly, very easy going and was willing to find me a great deal on the new car. he is definitely a great asset to their business. - J.Gray More

Bought my 1st car! Eli was very nice, and made my experience of buying my first car a comfortable one! Also the financial manager was very helpfull as well! I'm happy wi Eli was very nice, and made my experience of buying my first car a comfortable one! Also the financial manager was very helpfull as well! I'm happy with my Soul! More

First New Car I was very well taken care of, Tony was very informative, gave me all the facts so that I could make a sound decision. Tony was extremely patient and I was very well taken care of, Tony was very informative, gave me all the facts so that I could make a sound decision. Tony was extremely patient and took all my concerns seriously. I got a personal tour of the whole establishment and was treated very well by all. I didn't intend to purchase new, however, I feel I was given a very fair opportunity and went with new, My experience with the finance dept was also flawless. Again, I was well taken care of and Chalhoub was tremendously patient in providing me the information needed to make a sound decision. Its been a few weeks and I love my kia soul. Thanks Tony and Chalhoub More

Kia Optima purchase Was very pleased with the amount of time our sale person spent with us. He was very friendly and professional. He took the time to address all ou Was very pleased with the amount of time our sale person spent with us. He was very friendly and professional. He took the time to address all our questions. We eventually purchased a vehicle from him. More

Overall Great Experience We purchased a new 2016 Sorento in October 2016. Our salesperson, Nour was very honest and helpful. We found him very easy to deal with. We've deal We purchased a new 2016 Sorento in October 2016. Our salesperson, Nour was very honest and helpful. We found him very easy to deal with. We've dealt with other sales people from other dealerships and Nour seem quite confident and is much more pleasant to deal with. He made us feel like he was working in our best interest. More

New car purchase All the staff was great but especially Dee. She really worked hard to get me very reasonable financing for the vehicle of choice at the price I could All the staff was great but especially Dee. She really worked hard to get me very reasonable financing for the vehicle of choice at the price I could afford, Eli took all the time necessary to show me the inner workings of the vehicle that when I left i had a really good understanding of the SORENTO. I am really quite pleased with the car. More

Eli Farah works hard The sales person Eli Farah was very pleasant and easy to work with. In fact, all three times we were in the dealership, Eli seemed to be the ONLY pers The sales person Eli Farah was very pleasant and easy to work with. In fact, all three times we were in the dealership, Eli seemed to be the ONLY person working. Only once did I see another salesperson (female) talking to new or returning customers. Do you not have other salespeople on the floor? There were a couple of sets of people waiting to talk to Eli, and I had to wonder what all the other young men standing around the showroom were supposed to be doing. A couple of employees wandered up and down the showroom floor doing little or nothing it seemed to me while Eli met every new customer and was speeding between at least two customers each time we went in. Eli was the only person who would make eye contact with customers. The other men spoke amongst themselves either at the front desk or in the back offices, and none of them approached a customer. At one point when Eli was dealing with my husband and me - a family walked in and the man said loudly, Is there no one here to talk to? Where is everybody? More

Optima owner I am pleased with my purchase of the Kia Optima. The car has stylish looks for an affordable price and the salesperson Tony was nice to deal with. I w I am pleased with my purchase of the Kia Optima. The car has stylish looks for an affordable price and the salesperson Tony was nice to deal with. I would recommend to my friends to look at KIA when considering a new vehicle and also to go to Hunt Club Kia for a good deal. More