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Key West Ford Sales Ltd

New Westminster, BC

3.5
1,010 Reviews
Welcome to Key West Ford, the premier Ford dealership in the Lower Mainland! Family-owned and community-focused, we're proud to offer the region's largest in-stock selection of Ford Mustangs, F-150 pickups, and electric vehicles. As Canada's only Ford dealership with a dedicated EV Experts department, we provide specialized guidance for electric vehicle buyers. Our experienced sales team-many with 35+ years in the industry-is committed to making your experience seamless, offering knowledge, professionalism, and our Buy With Confidence warranty on all used vehicles. At Key West Ford, customer satisfaction and community support drive everything we do.
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301 Stewardson Way

New Westminster, BC

V3M 2A5

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Showing 1,010 reviews

January 25, 2016

Recent Escape Purchase Our salesman, Nathan Wohl, was very friendly, informative, helpful and easy to deal with. We had a few issues that he promptly handled. We would ha More

by oldboatman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 25, 2016 -

Key West Ford Sales Ltd responded

Hi there, Thank you for the review, we're sorry to hear that you had a couple of hiccups along the way, however we are glad to hear that Nathan was able to overcome them both promptly and professionally. Should you need anything in the future, please do not hesitate to reach out to us. Sincerely, Your Key West Ford Team

January 25, 2016

My 3rd vehicle purchase from Key West Ryan was nothing but professional . Nothing was over promised. Ryan came through on all the 'little' details! I highly recommend Ryan and Team Key More

by craigers123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Kellough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Leverette
Jan 25, 2016 -

Key West Ford Sales Ltd responded

Hi Craig, Thank you for the outstanding feedback! We're so glad to hear that you enjoy working with us enough to do it 3 times in a row! Should you need anything at all in the future, please do not hesitate to reach out to us! Sincerely, Your Key West Ford Team

January 24, 2016

Courteous, informed, no pressure. Did not feel as though we were being ripped off with the price or trade in. Busy, happy, environment. Comfortable - which is not something that you More

by J & K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gurj Khera
Jan 25, 2016 -

Key West Ford Sales Ltd responded

Hi there, Thank you for the positive feedback, we're glad to hear you were comfortable with us and were able to find a vehicle and deal that worked for you. Should you need anything in the future, please do not hesitate to reach out to us. Sincerely, Your Key West Ford Team

January 23, 2016

Best experience ever! Purchased a used 2015 Ford Escape in early January 2016. Both the dealer Key West Ford, New Westminster, and the salesman Prash Krishanthan, did an ex More

by Jim and Eileen - Chilliwack BC
Recommend Dealer
Yes
Employees Worked With
Prash Krishanthan
Jan 25, 2016 -

Key West Ford Sales Ltd responded

Hi Jim and Eileen, Thank you for the amazing feedback, we're so glad to hear that you were able to find the vehicle you were looking for and enjoy your purchasing process while you were with us! Continue to enjoy your new to you 2015 Escape and should you need anything in the future, please do not hesitate to reach out to us. Sincerely, Your Key West Ford Team

January 20, 2016

Efficient and red carpet treatment My husband and I went to Key West as they advertized that they gave the best deals, plus they had a large selection of the type of used vehicle that w More

by Denise
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gurj Khera, Farhad Yaghini
Jan 20, 2016 -

Key West Ford Sales Ltd responded

Hi Denise, Thank you for the outstanding review! We're so glad to hear that we were able to get you an outstanding deal on a vehicle that suited exactly what you were looking for all the while keeping the process relaxed, low key and friendly. Should you need anything in the future, please do not hesitate to reach out to us. Sincerely, Your Key West Ford Team

January 14, 2016

Nice folks - GREAT DEAL!!! Overall we were very impressed by the level of service provided by the internet sales team, courteous, professional, and service oriented. and we got More

by JohnO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Leverette, Michael Nokes
Jan 15, 2016 -

Key West Ford Sales Ltd responded

Hi John, We are glad to hear that you enjoyed your purchasing process with us and that everything was handled in a professional and courteous manner. Enjoy your new vehicle and should you need anything in the future, please do not hesitate to reach out to us! Sincerely, Your Key West Ford Team

January 09, 2016

Impressive,Key West team,starting with MJ. Booked an appointment to test drive a 2012 Fiesta with MJ First time dealing with Key West but have dealt with other dealerships previously with many More

by mustangbill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MJ Papian
Jan 11, 2016 -

Key West Ford Sales Ltd responded

Hi Bill, Thank you for the positive feedback! We're so glad to hear that MJ was able to help you into a car that you liked and ensured you were satisfied throughout the entire purchasing process. Should you need anything in the future, please do not hesitate to reach out to us. Sincerely, Your Key West Ford Team

January 09, 2016

My approval at Key West Ford with Ryan @ #RYANDRIVES Key West Ford was able to get me approved on my new ford focus with my horrible credit, its my third time with working with Ryan and Gurj, every time More

by Fgrajal_35
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gurj Khera, Ryan Leverette
Jan 11, 2016 -

Key West Ford Sales Ltd responded

Hi there, Thank you for the amazing feedback, we're so glad to hear you have come back to us multiple times for your vehicle needs and that we continue to impress you with our customer service and great value. Should you need anything in the future, please do not hesitate to reach out to us! Sincerely, Your Key West Ford Team

January 09, 2016

2nd time around was just as good! Well this is the second time I've been at this dealership and it had been ten years since I had been back and the customer service back then was great More

by Dirty ST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ivan Matulik
Jan 11, 2016 -

Key West Ford Sales Ltd responded

Hi there, Thank you for the positive feedback, we're so glad to hear that your second experience was just as good as the last time you we're here purchasing a car from us and that you thought our customer service was good enough to purchase a second vehicle from us. Should you need anything in the future, please do not hesitate to reach out to us. Sincerely, Your Key West Ford Team

January 07, 2016

Painless Experience Recently factory ordered a new vehicle. Ryan was friendly, helpful and had no problem answering any of my hundred questions. He kept me regularly upda More

by tkeith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gurj Khera, Ryan Leverette, Michael Nokes
Jan 07, 2016 -

Key West Ford Sales Ltd responded

Hi there, Thank you for the positive review, we're so glad to hear that you were able to get the vehicle you wanted in a timely and simple manner and that Ryan was able to answer all of your questions promptly and accurately. Should you need anything in the future please do not hesitate to reach out to us. Sincerely, Your Key West Ford Team

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