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Key West Ford Sales Ltd

New Westminster, BC

3.5
1,010 Reviews
Welcome to Key West Ford, the premier Ford dealership in the Lower Mainland! Family-owned and community-focused, we're proud to offer the region's largest in-stock selection of Ford Mustangs, F-150 pickups, and electric vehicles. As Canada's only Ford dealership with a dedicated EV Experts department, we provide specialized guidance for electric vehicle buyers. Our experienced sales team-many with 35+ years in the industry-is committed to making your experience seamless, offering knowledge, professionalism, and our Buy With Confidence warranty on all used vehicles. At Key West Ford, customer satisfaction and community support drive everything we do.
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301 Stewardson Way

New Westminster, BC

V3M 2A5

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Showing 1,010 reviews

March 05, 2016

Whoa, that was easy! Thanks again Michael for the awesome price on my purchase and trade in. Michael walked me through the trade in from an honest approach. I had some More

by addy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Upton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Nokes
Mar 07, 2016 -

Key West Ford Sales Ltd responded

Hi there, Thank you for the amazing feedback! We're so glad to hear that you were able to order the vehicle you wanted and get a great price you understood both on your new car and the value of the trade! Your car will be here before you know it, and until then, feel free to stop in for coffee or just to chat! Sincerely, Your Key West Ford Team

March 04, 2016

Superb Customer Service Both Michelle and MJ made my experience of buying a car simply enjoyable. They were very profeccional, helpful, easy going and working as a great team More

by Capt.Gal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Kellough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MJ Papian
Mar 04, 2016 -

Key West Ford Sales Ltd responded

Hi there, Thank you for the positive review, we're glad to hear that we were able to change your negative view of dealerships and assist you into a vehicle you love. Should you need anything in the future, please do not hesitate to reach out to us. Sincerely, Your Key West Ford Team

March 04, 2016

Mj was great to do business with I was in the market to buy a Ford Escape and this was the first dealership I stopped at. I met Mj who was very helpful and patient. Mj found a coup More

by Kia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gurj Khera, MJ Papian
Mar 07, 2016 -

Key West Ford Sales Ltd responded

Hi there, Thank you for the positive review and amazing feedback, we're so glad that MJ was able to find a vehicle that suited your needs and do it in a manner that was both professional, efficient and stress free. Should you need anything in the future please do not hesitate to reach out to us! Sincerely, Your Key West Ford Team

February 25, 2016

purchase of new suv M j who was the salesperson was very helpful and knowledgeable. He helped us every way he could. Nicholas in the business office was able to work wond More

by carlboss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas , MJ Papian
Mar 01, 2016 -

Key West Ford Sales Ltd responded

Hi there, Thank you for the positive review, we're so glad to hear that MJ and Nicholas were able to help make your purchase smooth and simple. Should you need anything in the future, please do not hesitate to reach out to us! Sincerely, Your Key West Ford Team

February 22, 2016

"Very Approachable" Hi this is Ian,, my user name is (dustyash) I test drove a Focus ST on Saturday and Ryan Leverette helped me. Ryan Leverette was excellent in that I More

by dustyash
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Leverette
Feb 23, 2016 -

Key West Ford Sales Ltd responded

HI there, Thank you for the amazing feedback, we're so glad to hear that you enjoyed your sales process with us and that you felt comfortable purchasing your vehicle from us! Should you need anything in the future, please do not hesitate to reach out to us! Sincerely, Your Key West Ford Team

February 19, 2016

New truck rolling on a awesome deal Thank Thank you Keywest Ford. AGAIN for the 5 th time in a row you moved mountains and earth to give me the most awesome deal available. I have bo More

by Ceepatry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I can't remember all of them. , Dillon Nguyen
Feb 22, 2016 -

Key West Ford Sales Ltd responded

Hi there, Thank you for the amazing feedback! We're so glad that you continue to put trust in our ability to serve you properly both before and after the sale and that you keep coming back! We look forward to seeing you again in the future and should you need anything at all please do not hesitate to reach out to us. Sincerely, Your Key West Ford Team

February 14, 2016

Excellent salesman ship Jesse Shen was the first sales professional I encountered who is not pushy at all. He let me think things over in my own time. When I was ready he w More

by Tanner2016
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Shen
Feb 15, 2016 -

Key West Ford Sales Ltd responded

Hi Tanner, Thank you for the positive feedback, we're so glad that Jesse was able to assist you in making your vehicle purchase and not be pushy in the process. Should you need anything in the future, please do not hesitate to reach out to us. Sincerely, Your Key West Ford Team

February 12, 2016

ASK FOR MJ PAPINA IF YOU NEED BEST SERVICE EVER !!! After long search and so many hours were wasted looking for a work car. Finally i bought my 2012 grand caravan from key west ford. Most dealership i More

by 654321
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MJ Papian
Feb 12, 2016 -

Key West Ford Sales Ltd responded

Hi there, Thank you for the amazing feedback! We're so glad that MJ was able to put an end to your vehicle shopping and do so in a simple and stress-free way. Should you need anything in the future, please do not hesitate to reach out to us! Sincerely, Your Key West Ford Team

February 11, 2016

2014 Fusion I had previously had a terrible experience with this dealership. They corrected the problems and said if I came back to buy again they would do their More

by jennyattheblock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Vanoverschot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick in finance, Ryan technical support
Feb 11, 2016 -

Key West Ford Sales Ltd responded

Hi Jenny, Thank you for the second chance at earning your business and the 5 star review! We're so glad to hear that we were able to turn your opinion of us around and make a 5 star worthy visit out of your second time here! Should you need anything at all in the future, please do not hesitate to reach out to us! Sincerely, Your Key West Ford Team

February 11, 2016

Ryan is the best. I was specifically interested in a hybrid or plug in electric vehicle purchase this time around. From the first online inquiry, Ryan was amazing and o More

by CA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Kellough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Leverette
Feb 11, 2016 -

Key West Ford Sales Ltd responded

Hi there, Thank you for the amazing review! We're so glad that we were able to assist you into a new C-Max and answer all the inquires you had about the car and it's systems. Should you need anything else in the future, please do not hesitate to reach out to us! Sincerely, Your Key West Ford Team

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