Key West Ford Sales Ltd

Warning ! Liars!! they charged me for things I didn't get. spare parts for my car that were on storage for more than 12 days and no one called me. They also Liars!! they charged me for things I didn't get. spare parts for my car that were on storage for more than 12 days and no one called me. They also charged me for labor and material that is not needed for the car— confirmed by another service! and piece of cake my car looked really dirty when i picked it up just a big sign that they don't care about someone else's car More

So bad service and manager don't know how to talk with customers. I came here for fix my same problem and they said go somewhere else . So rude customers. I came here for fix my same problem and they said go somewhere else . So rude More

WORST CAR DEALER EVER! SOLD US A CAR AT “2023” pricing in 2022, and even said if price goes down I’ll refund you, and now won’t! Scamers! Overcharged me bought a Ford Mach- SOLD US A CAR AT “2023” pricing in 2022, and even said if price goes down I’ll refund you, and now won’t! Scamers! Overcharged me bought a Ford Mach-e from them, silver! Don’t not go here! Money better spent elsewhere! More

I live in Ontario and wanted to purchase a Ford transit. There were many challenges in figuring out how we would get the vehicle to the East coast. Jag helped me patiently throughout the whole process. Any There were many challenges in figuring out how we would get the vehicle to the East coast. Jag helped me patiently throughout the whole process. Any time I needed something I was able to text him and he responded as soon as he was able. It was a pleasure dealing with Jag and Key West Ford! Thank you all! More

Jag met me as soon as I got out of the taxi they paid for and smoothly took me through the process, no hiccups. I drove away happily with my new car about an hour and a half later. and smoothly took me through the process, no hiccups. I drove away happily with my new car about an hour and a half later. More

Got my truck few days ago, Jag was a great help in showing us the truck and will continue trusting him for the future showing us the truck and will continue trusting him for the future More

These guys don’t communicate with each other. We wasted hours at the dealership test driving and getting a contract worked out and at the last minute we were told, “ oh this truck was sold 2 days We wasted hours at the dealership test driving and getting a contract worked out and at the last minute we were told, “ oh this truck was sold 2 days ago”. We had taken a ferry into the city specifically to purchase this truck. How hard is it for the sales guys to put a sold sign on a vehicle? You would think they would have a bulletin board with inventory sales listed. Unacceptable! More

We had an exceptional experience at Key West Ford. Their entire team was kind, helpful and responsive when dealing with us (and our kiddies). Ian Riddell, Sales manager helped us find a Sales Represen Their entire team was kind, helpful and responsive when dealing with us (and our kiddies). Ian Riddell, Sales manager helped us find a Sales Representative who was extremely knowledgeable in the vehicle we were pursuing. Jag Dhillon helped us navigate through all the questions we had, was patient and helpful. Our kids were entertained (with popcorn), we were give all the information needed. Michelle Kellough, was extremely helpful navigating through our warranty options, we were presently surprised with what she found for us. Thank you, this was a big purchase and a big day for us and we really appreciated all you did for us. More

I got my used BMW with sale price through Allen. He offered the most convenient way for me to get my car. He was very professional and helpful! He offered the most convenient way for me to get my car. He was very professional and helpful! More