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Key West Ford Sales Ltd

New Westminster, BC

3.5
1,010 Reviews
Welcome to Key West Ford, the premier Ford dealership in the Lower Mainland! Family-owned and community-focused, we're proud to offer the region's largest in-stock selection of Ford Mustangs, F-150 pickups, and electric vehicles. As Canada's only Ford dealership with a dedicated EV Experts department, we provide specialized guidance for electric vehicle buyers. Our experienced sales team-many with 35+ years in the industry-is committed to making your experience seamless, offering knowledge, professionalism, and our Buy With Confidence warranty on all used vehicles. At Key West Ford, customer satisfaction and community support drive everything we do.
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301 Stewardson Way

New Westminster, BC

V3M 2A5

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Showing 1,010 reviews

March 02, 2024

I purchased a Ford Fusion Energi 2019 three weeks ago. I consider that Key West Ford was the best option for me. I thank Tom, who advised me about the best options, the service and purchase process were e More

by diegocediel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michelle Kellough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Partovi
Apr 29, 2024 -

Key West Ford Sales Ltd responded

Thank you Diego for your 5 star review and we are happy to hear you had a lovely experience with Tom.

February 16, 2024

Warning ! Liars!! they charged me for things I didn't get. spare parts for my car that were on storage for more than 12 days and no one called me. They also More

by Sadcustomer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Office - parts
February 14, 2024

So bad service and manager don't know how to talk with customers. I came here for fix my same problem and they said go somewhere else . So rude More

by Bhupinder
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mandish Sall
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivan Matulik, Adam Isfeld
June 02, 2023

WORST CAR DEALER EVER! SOLD US A CAR AT “2023” pricing in 2022, and even said if price goes down I’ll refund you, and now won’t! Scamers! Overcharged me bought a Ford Mach- More

by SA
Recommend Dealer
No
Employees Worked With
Ian Riddell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lino Corcuera
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manager
February 28, 2023

I live in Ontario and wanted to purchase a Ford transit. There were many challenges in figuring out how we would get the vehicle to the East coast. Jag helped me patiently throughout the whole process. Any More

by Shmuel M Horowitz
Recommend Dealer
Yes
Employees Worked With
Jag Dhillon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Callan Morrison
January 21, 2023

Jag met me as soon as I got out of the taxi they paid for and smoothly took me through the process, no hiccups. I drove away happily with my new car about an hour and a half later. More

by Cally
Recommend Dealer
Yes
Employees Worked With
Jag Dhillon
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2023

Got my truck few days ago, Jag was a great help in showing us the truck and will continue trusting him for the future More

by Dhatt
Recommend Dealer
Yes
Employees Worked With
Jag Dhillon
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2022

These guys don’t communicate with each other. We wasted hours at the dealership test driving and getting a contract worked out and at the last minute we were told, “ oh this truck was sold 2 days More

by Ford Dud
Recommend Dealer
No
Employees Worked With
Jag Dhillon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dola Harris
October 31, 2022

We had an exceptional experience at Key West Ford. Their entire team was kind, helpful and responsive when dealing with us (and our kiddies). Ian Riddell, Sales manager helped us find a Sales Represen More

by lucyegriffith
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Riddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jag Dhillon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Kellough
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2022

I got my used BMW with sale price through Allen. He offered the most convenient way for me to get my car. He was very professional and helpful! More

by Alex
Recommend Dealer
Yes
Employees Worked With
Allen Prpic