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Key West Ford Sales Ltd

New Westminster, BC

3.6
1,011 Reviews
Welcome to Key West Ford, the premier Ford dealership in the Lower Mainland! Family-owned and community-focused, we're proud to offer the region's largest in-stock selection of Ford Mustangs, F-150 pickups, and electric vehicles. As Canada's only Ford dealership with a dedicated EV Experts department, we provide specialized guidance for electric vehicle buyers. Our experienced sales team-many with 35+ years in the industry-is committed to making your experience seamless, offering knowledge, professionalism, and our Buy With Confidence warranty on all used vehicles. At Key West Ford, customer satisfaction and community support drive everything we do.
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301 Stewardson Way

New Westminster, BC

V3M 2A5

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Showing 1,011 reviews

February 21, 2020

Shaena is very friendly and professional. I went in to see about trading in my car for a new one and Shaena spent the time to listen to my concerns about my old vechicle and had the perfect suggestion for More

by andy
Recommend Dealer
Yes
Employees Worked With
Shaena Wilkie
Feb 01, 2021 -

Key West Ford Sales Ltd responded

Thank you Andy for your five star review. I am so pleased to hear that your experience at our dealership has been an exceptional one, if there is anything else we can ever do for you please feel free to call me or email me anytime, 604-520-3055/ alex.l@keywestford.com. Your continued business and support is part of the reason why during these tough times we are still able to continue to be open and provide our customers with much needed customer service and help. Welcome to the Key West Ford family. Alexandra Laviolette Customer Care Representative

February 21, 2020

Went in for a simple oil change and took them over two hours. Terrible service! I woukd not reccomend. Staff is walking around eating sandwiches no wonder this is taking so long. More

by Nate14
Recommend Dealer
No
Employees Worked With
Mandish Sall
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2020 -

Key West Ford Sales Ltd responded

HI Anonymous Nate14, We were having a huge sale at the store that day. Typically we allow 1.5 hours for our oil change service. Sorry it took a little longer. We do not do "simple oil changes". Our oil change service includes a thourough inspection of your vehicle including tire rotation, brakes and battery checks to name only a few things of what we check. You saw we are a very busy store and 99% of the time we are on time. Our shop processes around 2000 work orders a month The free sandwiches and pop were for you and all customers and staff that day.We hope you enjoyed them.

February 20, 2020

Johnny likes to talk on just about every subject, I liked his essence and demeanure. We got along great. He showed me three cars all Mustangs. I recommend him as a really good and spiritual sales person. More

by kevin bolan
Recommend Dealer
Yes
Employees Worked With
Gurj Khera, Michael Nokes, Peter Olson, Johnny Decosta
Feb 01, 2021 -

Key West Ford Sales Ltd responded

Thank you Kevin for your five star review. I am so pleased to hear that your experience at our dealership has been an exceptional one, if there is anything else we can ever do for you please feel free to call me or email me anytime, 604-520-3055/ alex.l@keywestford.com. Your continued business and support is part of the reason why during these tough times we are still able to continue to be open and provide our customers with much needed customer service and help. Welcome to the Key West Ford family. Alexandra Laviolette Customer Care Representative

February 18, 2020

It has been a great buying experience dealing with Sumit and Gurj at Keywest Ford. The guys were really helpful and I definitely recommend them. More

by Rav
Recommend Dealer
Yes
Employees Worked With
Summit Biswas
Feb 01, 2021 -

Key West Ford Sales Ltd responded

Thank you Rav for your review. I am so pleased to hear that your experience at our dealership has been an exceptional one, if there is anything else we can ever do for you please feel free to call me or email me anytime, 604-520-3055/ alex.l@keywestford.com. Your continued business and support is part of the reason why during these tough times we are still able to continue to be open and provide our customers with much needed customer service and help. Welcome to the Key West Ford family. Alexandra Laviolette Customer Care Representative

February 18, 2020

Johnny was fantastic, very helpful,;found us a vehicle that we were very happy with.. I highly recommend him and would definitely consider him the next time I buy a new car! More

by Christian Taylor
Recommend Dealer
Yes
Employees Worked With
Wes Upton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Terezakis, Johnny Decosta
Feb 01, 2021 -

Key West Ford Sales Ltd responded

Thank you Christian for your five star review. I am so pleased to hear that your experience at our dealership has been an exceptional one, if there is anything else we can ever do for you please feel free to call me or email me anytime, 604-520-3055/ alex.l@keywestford.com. Your continued business and support is part of the reason why during these tough times we are still able to continue to be open and provide our customers with much needed customer service and help. Welcome to the Key West Ford family. Alexandra Laviolette Customer Care Representative

February 16, 2020

Wonderful experience working with Peter Olson and the Ford staff. They made me feel welcome. The transaction was smooth and I'm sure I'll go back for my next purchase. More

by HoomanM
Recommend Dealer
Yes
Employees Worked With
Gurj Khera, Peter Olson
Feb 01, 2021 -

Key West Ford Sales Ltd responded

Thank you Hooman for your five star review. I am so pleased to hear that your experience at our dealership has been an exceptional one, if there is anything else we can ever do for you please feel free to call me or email me anytime, 604-520-3055/ alex.l@keywestford.com. Your continued business and support is part of the reason why during these tough times we are still able to continue to be open and provide our customers with much needed customer service and help. Welcome to the Key West Ford family. Alexandra Laviolette Customer Care Representative

February 15, 2020

Great buying experience. Great cars with rare features. I would definitely go back for my next car. Derrick was so helpful finding best vehicle for me. More

by Pradeep saragadam
Recommend Dealer
Yes
Employees Worked With
Derrick Desrosiers
February 15, 2020

Was a great experience from the test drive, to signing the paperwork. The team at key west ford where easy to talk to and where willing to help as much as I needed, but also didn’t hassle me when I took m More

by Trent
Recommend Dealer
Yes
Employees Worked With
Wes Upton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Terezakis, Peter Olson
Feb 01, 2021 -

Key West Ford Sales Ltd responded

Thank you Trent for your five star review. I am so pleased to hear that your experience at our dealership has been an exceptional one, if there is anything else we can ever do for you please feel free to call me or email me anytime, 604-520-3055/ alex.l@keywestford.com. Your continued business and support is part of the reason why during these tough times we are still able to continue to be open and provide our customers with much needed customer service and help. Welcome to the Key West Ford family. Alexandra Laviolette Customer Care Representative

February 13, 2020

Great experience! We purchased a 2019 Ford Truck from Key West, the sales rep Erick Menon was a great help, he was keen to ensure we got exactly what we were looking fo More

by ROB & CAROL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Aquilario - Icare Insurance Sales - Excellent!, Gurj Khera, Michael Nokes, Erick Menon
Feb 10, 2021 -

Key West Ford Sales Ltd responded

Thank you Rob & Carol for the five star review. We are so glad to hear that we were able to provide you with a good experience at our dealership. It's awesome to hear that our guys helped break down the differences in products for you to make the car buying experience easy for you! In the future if there is anything else we can do for you, please feel free to call or come by anytime. We appreciated your support and business. Welcome to the Key West Ford family! Alexandra Laviolette Customer Care Representative

February 12, 2020

Erick was extremely helpful in finding our perfect truck! He wasn’t pushy at all and made sure we found exactly what we needed! We will be back! More

by CassandraNovak
Recommend Dealer
Yes
Employees Worked With
Gurj Khera, Michael Nokes, Erick Menon
Feb 10, 2021 -

Key West Ford Sales Ltd responded

Thank you Cassandra for the five star review. We are so glad to hear that we were able to provide you with a good experience at our dealership. I am pleased to know that Erick was able to find you the perfect truck. That is what we want to hear. In the future if there is anything else we can do for you, please feel free to call or come by anytime. We appreciated your support and business. Welcome to the Key West Ford family! Alexandra Laviolette Customer Care Representative

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