Kennedy Ford

Misdiagnosed brake problem Had several positive experiences up till now with Kennedy Ford. Went in with a brake problem. Solution was new brake pads and rotors. Odd because I Had several positive experiences up till now with Kennedy Ford. Went in with a brake problem. Solution was new brake pads and rotors. Odd because I was there 3 weeks prior and brakes did not need replacement. $600 later the problem was not solved. Went home and googled "2012 Ford Edge brake problems". Many hits came up about brake booster with the same symptoms as I described to the dealer. Went back the next day and they installed a new brake booster (under warranty). Problem was solved. I discussed with service manager why they didn't look at the booster first. Pads/rotors are very expensive to be changing out before their time. He offered a future 10% credit but I felt their mistake cost me more than that amount. I tend to use dealers as I believe their techs are trained better but this didn't happen in my case. Disappointing and expensive experience. More

Great service I drive from Beamsville for all my service. on my F150 because of staff,friendly and helpful always.I just leased my 3rd F150 Jim got me the I wanted I drive from Beamsville for all my service. on my F150 because of staff,friendly and helpful always.I just leased my 3rd F150 Jim got me the I wanted Taylor /Jim had everything ready all I had to do is show up ,all the paper work was ready to sign and I was new F150 More

Great The best service . they kept us informed with emails .let us know when the vehicle was on its way... the series was amazing from start to finish The best service . they kept us informed with emails .let us know when the vehicle was on its way... the series was amazing from start to finish More

Review June 26, 2017 Picked up my new Escape today. The staff were friendly and effecient and everything ran smoothly and I was on my way quickly. The sales consultant a Picked up my new Escape today. The staff were friendly and effecient and everything ran smoothly and I was on my way quickly. The sales consultant also emailed me answers to specific questions I had with the SYNC system with links to YouTube videos. More

Excellent car purchase! So helpful and went out of their way to make the experience smooth and give us exactly what we wanted in a car and car purchase experience. We changed So helpful and went out of their way to make the experience smooth and give us exactly what we wanted in a car and car purchase experience. We changed a few things last minute and they were able to accommodate everything seamlessly. Thanks Kennedy Ford! More

Outstanding I wish to thank both Jim and Taylor for the most excellent and very friendly service I received in purchasing my vehicle at Kennedy Ford! I wish to thank both Jim and Taylor for the most excellent and very friendly service I received in purchasing my vehicle at Kennedy Ford! More

Outstanding service Dealt with Scott & Ryan on the purchase of my pre-owned Edge. Both were excellent, friendly, and were flexible in meeting my needs. Would highly recom Dealt with Scott & Ryan on the purchase of my pre-owned Edge. Both were excellent, friendly, and were flexible in meeting my needs. Would highly recommend dealing with Kennedy Ford! - Ryan More

excellent service during purchasing ,very professional and friendly experience as usually. always happy with the product ,this is my second truck from Kennedy dealership Thank you a ,very professional and friendly experience as usually. always happy with the product ,this is my second truck from Kennedy dealership Thank you again , More

Great sales team Our experience in purchasing a new vehicle with Kennedy Ford was excellent. Liana was very friendly, knowledgeable and willing to put in the extra ti Our experience in purchasing a new vehicle with Kennedy Ford was excellent. Liana was very friendly, knowledgeable and willing to put in the extra time to answer our questions. The financial process was made clear and easy by Taylor. The vehicle was obtained by Dave's hard work and persistence. Great team from sale to delivery. More

Working with the team at Kennedy Ford was a great experience The dealership handled the trade in on my vehicle very fairly and they were equally competitive on the sale of the new vehicle The open door polic The dealership handled the trade in on my vehicle very fairly and they were equally competitive on the sale of the new vehicle The open door policy of both management and the owners themselves made for a very remarkable experience along with a high level of customer service that normally is something of the past Regards Dr Arun Arora More