Kelowna Toyota

You have my loyalty Even though I drive and still love my Hyundai Elantra I have switched to Kelowna Toyota for service/maintenance (and will probably buy Toyota next tim Even though I drive and still love my Hyundai Elantra I have switched to Kelowna Toyota for service/maintenance (and will probably buy Toyota next time). The staff are all friendly and professional. I especially appreciate that they do not oversell when I have my vehicle in for service. I trust them to provide me with the appropriate advice on maintaining my car in its best running condition and keeping my extended warranty needs up to date. Not once have they suggested I trade my Hyundai for a Toyota (impressive!). Thank you for earning my loyalty. It means a lot to me. More

My online vehicle search lead me to kelowna toyota When I first arrived to test drive my 2009 Toyota Camry hybrid I was greeted with a smile from Product Advisor Ryan Graham. He was very pleasant, acco When I first arrived to test drive my 2009 Toyota Camry hybrid I was greeted with a smile from Product Advisor Ryan Graham. He was very pleasant, accommodating and professional. My overall experience was enjoyable at kelowna Toyota B. Rodgers More

Excellent Customer Service I purchased a Highlander from Joe Sassine, great product advisor with excellent customer service and product knowledge, not too pushy, he made the who I purchased a Highlander from Joe Sassine, great product advisor with excellent customer service and product knowledge, not too pushy, he made the whole process so smooth and friendly, I for sure recommend him and Kelowna Toyota to everyone, and of course I will be back. More

Satisfied Toyota Owner I was contacted by Toyota Kelowna by Joe Sassine, Product Advisor at 1200 Leathead Rd, Kelowna, BC V1X 2K4 (250) 491-2475 ext 125, http://www.kelownat I was contacted by Toyota Kelowna by Joe Sassine, Product Advisor at 1200 Leathead Rd, Kelowna, BC V1X 2K4 (250) 491-2475 ext 125, http://www.kelownatoyota.com. Initially they asked if I was willing to sell my Toyota Rav 4, model 2008 which had 49,000 Km on it with full maintenance done through the years by Kelowna Toyota since bought brand new from them. I had declined the offer. I was requested again. This time my wife and I came in for a talk with Joe Sassine, Product Advisor in Kelowna Toyota. We were initially offered $13,000 for the trade but with Joe's help the trade of my Rav 4 was agreed on $15,000. He then proceeded to show me the Hybrid version of Toyota Rav 4 2017 model with leather seats, GPS, chrome wheels, LED lights and other features that until today I am still learning with Joe's help. He has been a great resource to me guiding me through all the software settings in the GPS since I am like any other owner technologically a learner poor. In my opinion this Hybrid Toyota Rav 4 probably has a mind of its own (beware). It baby's you. It even has 'Siri' attached to its settings helping you to program your settings. I am still learning though. Best part is you can call Joe any time you want and he is happy to help you. If he unable he transfers you to someone who can be of help. I have found this service to be of most help to me and my wife since the glamour of owning a car passes off very quickly. I have dealt with Kelowna Toyota since I have moved to Canada in 1997. I love Toyota vehicles and all my cars are Toyota. I am saying this not because they will give me some concession in future but because I truly feel so. They make exceptional vehicles and believe me these vehicles are a life time keepers if you make the commitment of changing oil and other usual vehicle maintenance regularly. I will not be favorable in my review if I did not make mention the exceptional service team of Kelowna Toyota, since you will see them more after your vehicle purchase for the next 15 to 20 years or more. They are genuinely caring, listen to your issues, and give you a competitive fair price for the repair of your vehicles. Most importantly they do not condescendingly look at you when you have a problem with your vehicle because you are unable to explain the problem completely without the usual technical terms that they are used to. If you do not believe me just go there for once and try to pretend buying a vehicle or get your car fixed. Most of all I love their coffee Mocha machine and the free humongous cookies there while you wait. Try it sometimes. Oh, did I forget their exceptional shuttle service! Hope you guys who are considering buying vehicles have a similar experience like me. It is the genuineness in a person that is important that goes a long way into building trust and relationship that makes a company great. I believe so. I have found that abundantly in a car dealership. Can you believe it? Ranjan Dutta, Licensed Practical Nurse. More

Swagger Wagon We went in window shopping and ended up buying a vehicle. We wanted an AWD that could comfortably fit our large family and found what we needed in the We went in window shopping and ended up buying a vehicle. We wanted an AWD that could comfortably fit our large family and found what we needed in the Toyota Sienna (not as sexy as the Sequoia but more cargo room). Dominic was the salesman that helped us through the process and showed great patience with my pregnant wife, three kids and most of all myself. Everyone we worked with there was a great help and made the whole purchase process easy. Thanks to everyone at Kelowna Toyota Dominic and Indy in sales Dave in finance Erin in insurance and whoever purchases the cookies The Toteda Family More

Happy Toyota Owner! Very impressed! Being in an industry where service is most important to me and my clients, as soon as I walked in the door at Kelowna Toyota, I realiz Very impressed! Being in an industry where service is most important to me and my clients, as soon as I walked in the door at Kelowna Toyota, I realized that its their top priority as well. Joe, Steve and Stephan were amazing in helping me purchase my new 4Runner, with no pressure, just the facts. They truly believe in the brand they promote every day! When I came to pick it up - these guys were all just as genuinely happy and as excited as I was...it looked so good in fact that Joe almost took it home for himself lol!! This team had my best interest at heart and I would highly recommend purchasing this high quality brand, with this high quality team!! Thank you guys so much for making the process easy for me! Cheers : ) More

great customer service I just bought a 2017 Tacoma and would definitely recommend Kelowna Toyota for new or used, very professional and low pressure sales. I went to a lot o I just bought a 2017 Tacoma and would definitely recommend Kelowna Toyota for new or used, very professional and low pressure sales. I went to a lot of dealers looking for a truck and I definitely felt I was treated with the most respect and professional approach at Toyota! I dealt with John Maclean and was very happy with the whole process. Lovin my truck and feel like waving at all the other Taco owners I see on the road! More

Good service and great to work with. Easy to make an appointment and come in for a test drive. Experience was wonderful and painless. Joe was very helpful, everything you would want when Easy to make an appointment and come in for a test drive. Experience was wonderful and painless. Joe was very helpful, everything you would want when purchasing a new vehicle. I would highly recommend Joe. More

Great Customer Service Inquired about a used car on the lot. Joe was quick to respond and very accommodating. He worked with us to make sure we were happy during the entir Inquired about a used car on the lot. Joe was quick to respond and very accommodating. He worked with us to make sure we were happy during the entire process. The entire staff was friendly and knowledgeable. Overall, a great experience. More