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Kelowna Toyota
Kelowna, BC
460 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 460 reviews
October 30, 2018
Tundra Purchase Joe Sassine is quick and efficient and was able to explain the differences between the different Tundra models very readily. Andrew Hubbard was able t Joe Sassine is quick and efficient and was able to explain the differences between the different Tundra models very readily. Andrew Hubbard was able to find the model we were looking for. More
by Andrew dV
Employees Worked With
Joe Sassine Andrew Hubbard
October 30, 2018
Kelowna Toyota rocks! I bought my 2018 Tacoma at Kelowna Toyota this summer and I just love the truck. Joe Sassine helped me choose the right option for me. He was very kno I bought my 2018 Tacoma at Kelowna Toyota this summer and I just love the truck. Joe Sassine helped me choose the right option for me. He was very knowledgeable and helpful. The service department has been great to me as well. More
by Derek B
Employees Worked With
Joe Sassine , Indy Brar
October 26, 2018
Excellent Service Here at Toyota Kelowna we were able to finalize a fair deal for both myself and the dealership. The staff were all friendly and hardworking. Everythin Here at Toyota Kelowna we were able to finalize a fair deal for both myself and the dealership. The staff were all friendly and hardworking. Everything moved very smoothly and vert quickly. Special Thank-you to Joe Sassine for making this great deal! More
by Tb2170
Employees Worked With
Joe Sassine
October 25, 2018
Excellent Joe sassin was amazing he was fast and courteous help me into a car that work out better for me and my plan thank you so much Joe sassin was amazing he was fast and courteous help me into a car that work out better for me and my plan thank you so much More
by Leanna davidson
Employees Worked With
Joe sassin
October 19, 2018
Sales people top notch My wife and I visited Kelowna Toyota on Sept10/2018 and Scott Mcburnie was very thorough about our next vehicle purchase. We were extremely satisfie My wife and I visited Kelowna Toyota on Sept10/2018 and Scott Mcburnie was very thorough about our next vehicle purchase. We were extremely satisfied with everything at the Toyota dealership. More
by bruce53
Employees Worked With
Scott McBurnie, Jamie Kaban
October 16, 2018
Top Notch Service and Expertise I love my new Toyota Tacoma! Joe Sassine was very knowledgeable and answered all my questions. He wasn't pushy and had a sense of humour. Thanks for I love my new Toyota Tacoma! Joe Sassine was very knowledgeable and answered all my questions. He wasn't pushy and had a sense of humour. Thanks for all your help Joe and for making me enjoy my purchasing experience very pleasant. More
by Ted M
Employees Worked With
Joe Sassine, Andrew Hubbard, Leila Gaudon
October 15, 2018
Looking for a good used car I was out looking for a new car when I found this car online at Toyota that I was very interested in getting. Called them up and went for a test dri I was out looking for a new car when I found this car online at Toyota that I was very interested in getting. Called them up and went for a test drive and Joe Sassine was so great on helping me and my family out and we bought it. Thanks again Joe for all your help. More
by susan
Employees Worked With
Joe Sassine
October 15, 2018
Service Dept. is underequipped to handle volume.. I love my Toyota 4-runner. It's the third one I've owned & I'll likely buy another, however it won't be from Kelowna Toyota. I have no problem with I love my Toyota 4-runner. It's the third one I've owned & I'll likely buy another, however it won't be from Kelowna Toyota. I have no problem with the sales department or the vehicle - my problem is the lengthy wait times to get into their service department even for a minor safety adjustment (less than 1 hour's work). I needed to get my 4 runner in this week for a quick inspection (likely wheel alignment or balancing related) because I have a long road trip planned next week. I was told it would take about 2 weeks before they could even take a look at it & even then I'd have to have it there at 7:30am and leave it all day. This has happened a number of times before over the past 10-12 years. In my opinion their service department is ill-equipped to handle the number of Toyota vehicles on the road in the area (likely due to undersized shop in facility). I believe Toyota Canada should look for a new dealer who will invest in a proper facility to be able to handle the service / maintenance issues of their customers or they will continue to lose market share to their competitors who are generally able to respond with 24 - 72 hour service appointment availability. After being put off by Kelowna Toyota's service dept. this morning (Monday), I called one of their competitors who has kindly fit me in Wednesday morning (48 hour service) to handle my problem. I believe even a great product isn't so great when the service "sucks". More
by Thomas123
Employees Worked With
Geoff Last
October 09, 2018
Excellent sales and service My sales experience was great with Joe. My first service was also excellent experience and they went above and beyond to provide an excellent customer My sales experience was great with Joe. My first service was also excellent experience and they went above and beyond to provide an excellent customer service. More
by Nadeem
Employees Worked With
Joe Sassine, Indy Brar, Johnny Yu
October 09, 2018
New Badass 4Runner!!! Drove all the way up from the mainland to purchase my 4runner because I knew it was the one for me. It was just my good luck that it was still availa Drove all the way up from the mainland to purchase my 4runner because I knew it was the one for me. It was just my good luck that it was still available and that the dealership was willing to work out a good deal for me and my trade in. Ciana Fitzpatrick and Andrew the sales manager went above and beyond to see that I got the vehicle I wanted. The entire staff made sure that we and our two dogs we were traveling with were taken care of. I would definitely recommend this dealership. More
by 4RNRgirl
Employees Worked With
Ciana, Andrew
