Kelowna Toyota
Kelowna, BC
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Excellent service from start to finish! We came to Kelowna looking for a used vehicle. We showed up early for an appointment with Joe Sassine; no problem, he had us test drive the vehicle t We came to Kelowna looking for a used vehicle. We showed up early for an appointment with Joe Sassine; no problem, he had us test drive the vehicle that we were interested in while he wrapped up with his other customer. When we returned, he proved to be very knowledgeable about the vehicle and very friendly and patient with us. We needed winter tires to get home and we were a little concerned about the battery. We had to be on the road back to Castlegar by noon the next day. Again, no problem. Tires were sourced and installed at a VERY good price and in a very short amount of time. The battery could not be replaced until later (too late for us), so they gave us the new battery for us to replace if the existing battery gave us any trouble (it hasn't yet). Thank you to Manny for taking care of the tires and battery...and providing other useful information. Leila, the Finance Manager and the woman who took care of insurance (sorry, I forgot her name) were also very friendly and helpful! Everything was so well coordinated; and as we went through each step, Joe was attentive and available. Excellent experience!! Will definitely recommend this dealership!!! More
Flawless! From start to finish Joe let us know that he would take care of us! He did not disappoint! He made sure we understood the features of the models we we From start to finish Joe let us know that he would take care of us! He did not disappoint! He made sure we understood the features of the models we were looking at and never once made us feel pressured. We are very happy with our purchase and would recommend Joe & Kelowna Toyota to anyone who will listen! More
I was a little nervous as it was my first new car purchase experience. Joe was very knowledgeable and friendly. He patiently explained all the features and helped us in narrowing down our options. I purchase experience. Joe was very knowledgeable and friendly. He patiently explained all the features and helped us in narrowing down our options. I definitely recommend him to anyone who is looking to buy a new vehicle. Leila also walked me through all the details of financing options and helped me find the one that suits my needs. I am very happy overall with the purchase process and also my new vehicle. More
We had the pleasure of dealing with and buying our vehicle through Joe Sassine. Very professional, friendly, 1st rate salesperson. Never felt pressured and located and sold us the type of vehicle we w vehicle through Joe Sassine. Very professional, friendly, 1st rate salesperson. Never felt pressured and located and sold us the type of vehicle we were looking for. We will definitely deal with Joe again. He gets a 5 Star rating from us More
Joe and Leila were AMAZING!! I could not have had a better experience with Kelowna Toyota. Joe was so patient and knowledgable with me throughout the entire process. I would recom I could not have had a better experience with Kelowna Toyota. Joe was so patient and knowledgable with me throughout the entire process. I would recommend to anyone looking for a new or used vehicle. More
New car, no stress This was the easiest purchase of a new car that I have ever had. My husband text in the parameters that he was willing to accept in a new car and Joe This was the easiest purchase of a new car that I have ever had. My husband text in the parameters that he was willing to accept in a new car and Joe made it happen. I spent an hour at the dealership signing papers and it was done! They aren’t the closest dealership to where I live, but I will always go there nonetheless. Everyone bent over backwards to get this deal done. Thank you so much for being awesome! More
Bought Our Dream Truck!! We walked into Kelowna Toyota knowing our top choices would be from there but not knowing what we would find. I'm so glad Joe was the one who greeted We walked into Kelowna Toyota knowing our top choices would be from there but not knowing what we would find. I'm so glad Joe was the one who greeted us while browsing the lot. Although we were in the market for a used vehicle, and they did have one that met most of our needs, Joe helped us realize our real dream truck was actually within our reach. He was patient and made sure we got exactly what need and exactly what we want I drove away happier than I have ever been with any car purchase.!!! More
Sale Review Our family had always driven a Toyota (Corolla, Camry, and Tacoma). An now that it is my turn to buy my own car, I had to go to Kelowna Toyota where m Our family had always driven a Toyota (Corolla, Camry, and Tacoma). An now that it is my turn to buy my own car, I had to go to Kelowna Toyota where my whole family trust to buy the cars we drive. I have been privileged to work with Joe S. at Kelowna Toyota in choosing the car I will get. He was very thankful and very keen to help me. I thank everyone at Kelowna Toyota for all their help! More
awesome service. awesome my highlander andso nice people awesome service. awesome my highlander and so nice people working there. my experience was so so so nice. thanks you so much Joe. I'm so happy tod awesome service. awesome my highlander and so nice people working there. my experience was so so so nice. thanks you so much Joe. I'm so happy today. More