Kelowna Toyota
Kelowna, BC
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Just purchased a 2024 highlander hybrid XLE. Our 4th Toyota and 2nd highlander hybrid. Toyota reliability and resale value is main reason for staying with this manufacturer. Wendell Gillis was e Our 4th Toyota and 2nd highlander hybrid. Toyota reliability and resale value is main reason for staying with this manufacturer. Wendell Gillis was excellent to work with and very knowledgeable. Overall, a very good experience and would recommend Kelowna Toyota and Wendell. More
Outstanding dealership! ! From the minute you walk in the team at Toyota Kelowna ensures all your needs are met. The staff go above and beyond to support and provide the best ! From the minute you walk in the team at Toyota Kelowna ensures all your needs are met. The staff go above and beyond to support and provide the best services for your vehicle. An extra warm thank you to Cary in services and Kevin the sales manager for going the extra mile to provide incredible service to my vehicle and accommodating all needs & beyond. Truly the best service shop and dealership in the Okanagan! More
This is my third car from Kelowna Toyota with Wendell in the last few years. He and the dealership are top level in my books. Always helpful and accurate in their dealings with me. Will be back in the futur the last few years. He and the dealership are top level in my books. Always helpful and accurate in their dealings with me. Will be back in the future. More
Had a great sales person to work with, Wendell. Was recommended by a friend that has done business with Kelowna Toyota. He was great to work with and was knowledgeable about the Tundra I purchased. Was recommended by a friend that has done business with Kelowna Toyota. He was great to work with and was knowledgeable about the Tundra I purchased. More
I traded in my truck for a 2024 Rav 4 XSE Hybrid and was helped by Tala Crossley. He kept in touch with me over the almost year-long period that it took for me to finalize my decision, make the down paymen helped by Tala Crossley. He kept in touch with me over the almost year-long period that it took for me to finalize my decision, make the down payment, have the vehicle arrive. He answered all my questions and explained differences between trim packages and the USA / Canadian variants. He went above and beyond to show me other Rav 4's as they were coming in for other customer's orders so I could make my mind up on which one I wanted. It was a really good experience. More
I got my Car from Wendell in Toyota Kelowna and my experience with him was exceptional . He has such a radiant personality and his knowledge on each model was exquisite. I was very invested in learni experience with him was exceptional . He has such a radiant personality and his knowledge on each model was exquisite. I was very invested in learning all the key features as he explained the dynamics of the car in a way that catered to my learning style. He was Very attentive to all of my requests , big or small , I left Toyota with a smile and a new vehicle More
Loved the car I got, the prices and the condition of the car I purchased on September 2022. I bought a Toyota Corolla SE and fell in love of with the car! The service from front desk and everyone was great car I purchased on September 2022. I bought a Toyota Corolla SE and fell in love of with the car! The service from front desk and everyone was great BUT my experience with Maja was terrible. At the beginning all good and professional but things quickly went downhill. I was supposed to pick up the car by the end of August or first week of September and finish paying for the car once the car arrived. The car arrived end of August and I was in the USA. I explained maja that by the first week of september I would pick the car and finish the payment. Maja totally changed since that day become rude and manipulate, she wanted to have that on hey next paycheck, which she mentioned. Well... one year later I call her to send me the features of the car as I am selling my car. She was so rude. Did not even said hi or how are you and didn't want to help me out at all. Hopefully, someone can check those phone calls. Terrible costumer service. Never buying a car in Toyota Kelowna. Ended up selling my car to a dealership in Vancouver so I do not have to deal with this lady. More
Just purchased our 2021 Toyota Tacoma, picking up next week after detailing is done. Maya, and the remainder of the sales team were more than acommadating to provide us exactly what we were looking for. W week after detailing is done. Maya, and the remainder of the sales team were more than acommadating to provide us exactly what we were looking for. Will definitely recommend this dealership, and saleswoman who knows her stuff. More
Service is horrendous. Sat in the drive thru for 15 mins with no greetings or whatsoever. Very understaffed and inexperience in the service department. Service was fo Sat in the drive thru for 15 mins with no greetings or whatsoever. Very understaffed and inexperience in the service department. Service was for vibration in the rear of our Tacoma. Went back 3 times and still was not fixed. Installed our shift knob backwards and overtighten the handbrake of the truck. We enjoyed the sales but service really blows. End up trading in the truck elsewhere to avoid dealing with incompetency More