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Kelowna Toyota

Kelowna, BC

4.5
460 Reviews

1624 Cary Rd Kelowna BC

Kelowna, BC

V1X 2B9

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October 16, 2024

Just purchased a 2024 highlander hybrid XLE. Our 4th Toyota and 2nd highlander hybrid. Toyota reliability and resale value is main reason for staying with this manufacturer. Wendell Gillis was e More

by lawwiebe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wendell Gillis
September 27, 2024

Outstanding dealership! ! From the minute you walk in the team at Toyota Kelowna ensures all your needs are met. The staff go above and beyond to support and provide the best More

by P&J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin (sales), Cary (services)
August 01, 2024

This is my third car from Kelowna Toyota with Wendell in the last few years. He and the dealership are top level in my books. Always helpful and accurate in their dealings with me. Will be back in the futur More

by Elisa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wendell Gillis, Jamie Kaban, Indy Brar
July 26, 2024

Had a great sales person to work with, Wendell. Was recommended by a friend that has done business with Kelowna Toyota. He was great to work with and was knowledgeable about the Tundra I purchased. More

by Mike
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wendell Gillis
June 28, 2024

I traded in my truck for a 2024 Rav 4 XSE Hybrid and was helped by Tala Crossley. He kept in touch with me over the almost year-long period that it took for me to finalize my decision, make the down paymen More

by AAA94
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tala Crossley
May 28, 2024

Wendell was easy to deal with and I love my new tundra . . Will tell other people to go there to buy a vehicle More

by caylm100
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wendell gilles
April 18, 2024

I got my Car from Wendell in Toyota Kelowna and my experience with him was exceptional . He has such a radiant personality and his knowledge on each model was exquisite. I was very invested in learni More

by Lina.hammouda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wendell Gillis, Jamie Kaban, Indy Brar
February 07, 2024

Loved the car I got, the prices and the condition of the car I purchased on September 2022. I bought a Toyota Corolla SE and fell in love of with the car! The service from front desk and everyone was great More

by vsabinap
Trade-in Experience
Recommend Dealer
No
Employees Worked With
Jamie Kaban, Indy Brar
December 30, 2023

Just purchased our 2021 Toyota Tacoma, picking up next week after detailing is done. Maya, and the remainder of the sales team were more than acommadating to provide us exactly what we were looking for. W More

by dan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maya , Indy Brar
December 13, 2023

Service is horrendous. Sat in the drive thru for 15 mins with no greetings or whatsoever. Very understaffed and inexperience in the service department. Service was fo More

by Calsonicz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Dec 14, 2023 -

Kelowna Toyota responded

Hi Calsonicz, my name is Kevin and I'm the service manager here at the dealership. Thank you for the candid feedback. I was unable to reach out to you directly to try and resolve any issues as your user name does not match anything in our system. If you could reach out to me directly I would be more than happy to address these issues and try and make them right for you. Im sorry that you had these problems but all we can do is try to learn and rectify them for the future. My email is kkaplan@kelwonatoyota.com or you can reach me at 250-491-2475 x143. I really hope to hear from you and again im sorry you had these problems.

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