Kelowna Nissan

Buying a used car from Kelowna Nissan (Brent Gailey) Brent Gailey treated us with the utmost respect and courtesy. Absolutely no B.S. A true pleasure to deal with, bent over backwards to make things righ Brent Gailey treated us with the utmost respect and courtesy. Absolutely no B.S. A true pleasure to deal with, bent over backwards to make things right for us. Thank you! More

Trade in and purchase of slightly used vehicle. Initially looked at a used Infiniti model, but the salesperson was condescending and insensitive to my health concerns. Then after a few months looke Initially looked at a used Infiniti model, but the salesperson was condescending and insensitive to my health concerns. Then after a few months looked at a vehicle on the Nissan side of the dealership and was lucky enough to have a salesperson that listened to my needs, likes and requirements. Being that it was a two year old vehicle, I understood that there would be some scratches and discolouration of the exterior and when I mentioned that I was a bit disappointed in the look for such a relatively new vehicle, I was assured (verbally only of course) that "it would be all shined up and that I wouldn't recognize it when I came to pick it up". It clearly was only washed and no care was given at all to "shine it up". This was quite noticeable to the financial agent that looked at the vehicle with me as well. I mentioned it to the salesperson and he suggested I talk to the financial agent about what they charge to buff it up. I was expecting NOT to have to pay extra for something that was promised to me. Also, the financial agent yelled throughout her whole process. I mentioned how loud it was and that it was echoing in her office and she replied that she was told that she was loud and that she should close her office door. But I had seen her speak to a coworker next to her office in a very quiet voice as well as when she spoke to my salesperson about the missing detailing on my vehicle and she was very quiet. Just a bullying sales technique from what I can tell and it was not appreciated. More

Have not used the service center yet. Bailey was very pleasant to work with during our car buying. Baily was not pushy like other sales people i have delt with over the years. Bailey was very pleasant to work with during our car buying. Baily was not pushy like other sales people i have delt with over the years. More

Poor service department. We went with concerns about the rust on our 2016 Versa Note. We had a body man look at it and he said right away that it was rusting because the body We went with concerns about the rust on our 2016 Versa Note. We had a body man look at it and he said right away that it was rusting because the body wasn't aligned properly and debris from road had beat the paint off. He said they should cover it under warranty, so we went to dealer and right away we were told no they don't cover it. They didn't want to listen to us and just kept saying that. Finally they said they would take pictures and send them off to head office. We feel like no one cares from the dealership or from Nissan as to the quality of vehicles they sell. We are contemplating going to the media about this issue. The service advisor was John Hughes and he was rude and really didn't want to even talk to us just kept saying they wont cover it. This is not what I expect from a service person I feel they should at least appear to care and fight a bit to get help for their customers. It would be nice to feel that our concerns were listened to and not just brushed off. More

Cam to the Rescue! We would like to acknowledge the terrific help Cam was when we were dealing with a stressful situation recently. Our older model Murano needed some e We would like to acknowledge the terrific help Cam was when we were dealing with a stressful situation recently. Our older model Murano needed some extensive repair work which we found out just 5 days before leaving for a road trip. Rather than put a lot of money into repairs, we decided to buy a new car which we had been planning to do anyway this Fall. We already knew what we wanted but it was not available in Kelowna. Cam located the car for us in Kamloops and arranged to have it brought to Kelowna just in time for us to pick it up and leave the next day on our trip. Our Murano was not driveable by the way so he loaned us a car from the lot until our new one arrived. We really appreciate how professional Cam was and how he never once tried to change our minds about what we wanted. We have been Nissan customers for years (Datsun 510!) and we have to say that Cam is the absolute best salesman with whom we have dealt. More

Awesome friendly experience. Very professional! This is one of the best dealerships I have dealt with. Very friendly people and great job to Cam and Ashley for their awesome service. Was a pleasur This is one of the best dealerships I have dealt with. Very friendly people and great job to Cam and Ashley for their awesome service. Was a pleasure doing business with you all! More

Fantastic customer service Fantastic service by Cam, I came in having no clue about Canadian cars and Cam took the time to explain all the little things that someone from overse Fantastic service by Cam, I came in having no clue about Canadian cars and Cam took the time to explain all the little things that someone from overseas might not have been aware of such as winter tyres. Can not rate the service from Cam highly enough and would recommend him to anyone looking at purchasing a vehicle More

Cam at Nissan Kelowna Wandered into the lot one day and Cam was a huge help showing me both new vehicles and some great pre owned deals. Cam was courteous and always willi Wandered into the lot one day and Cam was a huge help showing me both new vehicles and some great pre owned deals. Cam was courteous and always willing to amswer questions. The perfect balance of following up to show interest but not being pushy. Definitely recommemd dealing with Cam in Kelowna if you have the opportunity! More

First Car Purchase Cam and Ted were incredibly helpful in the purchase of my first car. They made sure that I was comfortable every step of the way for my first car purc Cam and Ted were incredibly helpful in the purchase of my first car. They made sure that I was comfortable every step of the way for my first car purchase. They answered all my questions so quickly and I got a great deal at the end of the day. Thanks again Cam and Ted!!! More

Seeking 370Z Cam was very diligent in putting together figures and e mailing promptly to me. Unfortunately I bought privately . I would recommend Cam if you are in Cam was very diligent in putting together figures and e mailing promptly to me. Unfortunately I bought privately . I would recommend Cam if you are in the market for his services . More