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Kelowna Nissan

Kelowna, BC

4.2
69 Reviews

2741 Highway 97 North

Kelowna, BC

V1X 4J8

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Showing 69 reviews

April 05, 2022

Selling my Pathfinder was a breeze with Kelowna Nissan; Ryan. He made the process simple from start to finish!! More

by Rhianna
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Sandhu
Apr 27, 2022 -

Kelowna Nissan responded

Thank you very much for the kind words and 5 star review Rhianna! :)

February 22, 2022

Just bought a beautiful infinity q59 - Landon Demmers was wonderful to work with. I highly recommend him to help anyone out on their next vehicle purchase! 🤩👍🏼 More

by Magspauladds
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sentes Automotive
Mar 23, 2022 -

Kelowna Nissan responded

Thank you for the review and kind words. We're happy you enjoyed your experience with Landon. Thank you again for your business.:)

August 10, 2021

A real pleasure to work with professional, excellent Kelowna Nissan team Kudos to Ben Godellei THANK YOU!! Will highly recommend Ben and team Very happy with my purchase ! More

by Sonja
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Godellei
Aug 19, 2021 -

Kelowna Nissan responded

Thank you very much for the 5 star review Sonja. We're happy to hear you enjoyed your experience with Ben and the team. Thank you again for your business! :)

July 22, 2021

My husband and I bought a Pathfinder yesterday at the Kelowna Nissan.The young man Vik Jaiswal was our sales person and we were treated with friendliness,kindness respect and honesty.It was so nice to be More

by happy2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Clyne
Aug 19, 2021 -

Kelowna Nissan responded

Hi Marg and Doug, Thank you very much for taking the time to write this great review. We're happy to hear you enjoyed your experience with Vik and the team. Thank you again for your business! :)

July 20, 2021

Very attentive service. Adam and Charles were great to deal with. All went smooth and easy. I was out of province and they did what they could to make the purchase smooth. Jody. More

by Jody
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam and Charles, Sander Dokter, Sentes Automotive
Aug 19, 2021 -

Kelowna Nissan responded

Hi Jody, Thank you very much for the 5 star review. We're happy to hear you enjoyed your experience with Adam and Charles. Thank you again for your business! :)

January 15, 2021

Mark Samson Goes above and beyond for his clients, even Mark Samson Goes above and beyond for his clients, even as far as being a superhero, getting spiders out of our car calming mom and screaming childr More

by melanie19782009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Samson , Sander Dokter, Sentes Automotive
Jan 18, 2021 -

Kelowna Nissan responded

Thank you very much for taking the time to write this 5 star review Melanie. We're happy to hear you enjoyed your experience with Mark and the team. Thank you again for your business! :)

October 22, 2020

We recently purchased a Nissan Murano Platinum from Kelowna Nissan. I have to give kudos to the dealership particularly Mark Samson in sales who was extremely helpful who came out on the lot to address More

by Gene
Friendliness
Recommend Dealer
Yes
Employees Worked With
Milos, Sentes Automotive
Nov 04, 2020 -

Kelowna Nissan responded

Hello Gene, Thank you very much for this great review. We're happy to hear you enjoyed your experience with Mark, Charles and the team. Thank you again for your business! :)

June 08, 2020

From Brad selling us our car to Oscar who solved some issues upon pick up with our car I cannot recommend this dealer enough. Fantastic! More

by robbicurr
Recommend Dealer
Yes
Employees Worked With
Brad Borthistle
Aug 10, 2020 -

Kelowna Nissan responded

Thank you very much for this great review. We're happy to hear you enjoyed your experience! Thank you again for your business! :)

April 16, 2020

UNBELIEVABLE CRAPPY SERVICE got our 2011 Murano cheched for a coolant leak at 9:45 am...11 am phoned with estimate to fix...$500+ and be done by 4-4:30pm....said ok fix it....wen More

by biggdogg69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jon Wray
May 15, 2020 -

Kelowna Nissan responded

Hello Darcy, My name is Oscar Flores and I am the General Manager at Kelowna Nissan. I’ve tried to reach out via phone but have been unable to connect with you. I apologize for your experience while at our Service Department but I do understand that our staff did try to make things right and turn your experience in to a positive one. I would like to be able to discuss this further and see what else we can do. Please feel free to reach out to me at (250)712-0404. Thank you for your time. Oscar Flores General Manager

May 16, 2020 -

biggdogg69 responded

wow ... low and behold as I said in my first review...hope we don't have to go back....welllll , the next day the veh was leaking as much if not more as originally , phoned dealer , they said to bring back in , yaaaa got a loner , they kept veh over night and got back next day ... apparently the first tec that I said was in a hurry to get outta there and messed up interior with dirty gloves missed a leaky hose clamp as they tell me that's what was leaking.....cool...so now the question is - what was leaking in first place as I was not shown the leaky cross pipe they originally said was leaking that cost me 500$ plus to replace....or was it just the hose clamp all along...we will never know now will we....as for second time around the company was very professional and courteous , but the service manager was concerned over my review...it is what it is , that's what happened and I put it in there........as of this date the veh has not leaked a drop.....BUT....was it a 500$ plus bill to just tighten a hose clamp or cut off an inch and put back on.....normally I tell shops to keep old parts as I like to c what me payin for...but as we just bought this veh off a second hand car dealership I was little pissed we are already in shop 4 days later ... as I said we will never know

May 16, 2020 -

biggdogg69 responded

but I do have to say my experience with the service managers was not all bad . the one who booked me in didn't say or do much when I complained about interior being dirty the first time , the other service manager that was there and that I dealt with second time was more on the ball and tried to rectify things as good as he could as it was past the end of the work day....so to him I hope this response satisfies him.....but the first tec that worked on our veh was crap

September 26, 2019

Magnificent service from Service Manager Drive from Edmonton to visit kelowna and victoria but unfourtunately our nissan rouge suv got transmission problem. we went Nisan West Kelowna service More

by DEVAPRIYA
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Hughes
Apr 02, 2020 -

Kelowna Nissan responded

Thank you very much for your kind words and taking the time to write this review! We're happy to hear you had a great experience!

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