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Kelowna Nissan

Kelowna, BC

4.2
69 Reviews

2741 Highway 97 North

Kelowna, BC

V1X 4J8

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Showing 69 reviews

February 20, 2026

Had a same day appointment to address a starter/battery issue which was addressed and complete that day. More

by Gene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service,Vikas Saini, Michael
Feb 20, 2026 -

Kelowna Nissan responded

Hi Gene, Thank you so much for your 5-star review! We are so glad your starter issue was able to be addressed and completed in the same day! Thank you again for your business :)

February 16, 2026

On September 13, 2025 I had an appointment regarding a Nissan recall - Service Advisor Vicas Saini checked the recently purchased vehicle in and the service was completed well above expectations. Great Jo More

by 2lprokes
Recommend Dealer
Yes
Employees Worked With
employee/s name entered in body of comments
Feb 16, 2026 -

2lprokes responded

Good job!

Feb 16, 2026 -

2lprokes responded

Thank you

Feb 17, 2026 -

Kelowna Nissan responded

Hi Larry, Thank you so much for the 5-star review! We are so happy Vikas was able to have your recall completed well-above expectations and return your car freshly washed! Thank you again for your business :)

February 06, 2026

James Thiessen Service Department. Great Job! Exceeded expectations. Thank you. Much needed information to continue J Senft More

by Jansenft
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
J Thiessen
Feb 10, 2026 -

Kelowna Nissan responded

Thank you for the 5-star review! :)

January 13, 2026

We are very, very satisfied with our service appointment yesterday. Michael is our technician now and he provided the best customer service you could expect. Explained what needs to be done now and what cou More

by Grace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Jan 14, 2026 -

Kelowna Nissan responded

Hi Grace, Thank you very much for your 5-star rating! We are so happy you were in good hands with Michael in service! Thank you again for your business :)

June 13, 2025

Jason Stratford is amazing to deal with! If you want a great salesman he's your guy! Very professional and caring. Can't say enough about my experience with Jason More

by sassykola
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brayden finance manager
Jun 13, 2025 -

Kelowna Nissan responded

Hi sassykola, Thank you so much for the 5-star review! We're so happy you had a great experience with Jason! Thank you again for your business :)

April 05, 2025

The sales and financing team were great. However, they are sleazy used car sales people. They said the vehicle was mint and the ball joints were worn out. They wanted to send my wife on the More

by Willow
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Charles, Mark, Sander Dokter, Sentes Automotive, Lacey Baker
Apr 10, 2025 -

Kelowna Nissan responded

Thank you for your feedback and for your kind words about our sales and finance team — we’re glad to hear they made a positive impression. We're sorry to hear about your concerns regarding the vehicle’s condition. Your safety and trust are very important to us. We encourage you to reach out directly to our General Manager, Elias Flores, who would appreciate the opportunity to speak with you further and address your concerns personally.

March 18, 2025

Great place to deal with like the staff this is our second new pathfinder from this dealership would highly recommend. More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harry , Sander Dokter, Sentes Automotive
Mar 18, 2025 -

Kelowna Nissan responded

Thank you very much for the 5 star review Dan! :)

January 11, 2025

My 2014 Nissan's passenger window does not go up when operating it from the driver's or pass. side. I called the dealer and made an appt. knowing I was going to get a diagnosis. Not only did they charge More

by debbiedickersonpogue
Recommend Dealer
No
Employees Worked With
service dept.
Jan 23, 2025 -

Kelowna Nissan responded

Hello Debbie, Thank you for sharing your feedback. We are truly sorry to hear about the poor experience you had at Kelowna Nissan. We understand how frustrating this must have been. Thank you for talking to our assistant service manager Michael, and allowing us the opportunity to try and make things better. We genuinely hope to earn back your trust and provide you with the level of service that you deserve. If there’s anything further we can do to assist you, please don’t hesitate to reach out.

April 16, 2024

I had my Altima in for spring oil change and check up always see Michael. He takes good care of me and my car. Exceptional advisor very efficient always a pleasure to see. More

by icon13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Zeisman
Apr 16, 2024 -

Kelowna Nissan responded

Thank you very much for the 5 star review and kind words. We're happy to hear you enjoyed your experience with Michael. Thank you again for your loyal business! :)

March 26, 2024

This is a top notch dealership. Ben, our salesperson was very professional and helpful. Dylan in the finance department was equally as helpful and knowledgeable. Had a great buying More

by deb.rene
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sentes Automotive
Mar 26, 2024 -

Kelowna Nissan responded

Thank you very much for taking the time to write this great review Deb. We're happy to hear you enjoyed your experience with Ben and Dylan. Thank you again for your business! :)

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