Kelowna Mercedes-Benz

I was in your dealership yesterday and was working with Chris Neves he was so amazing I had to send a thank you. I was having a minor issue with my convertible and he just took charge he was very professi Chris Neves he was so amazing I had to send a thank you. I was having a minor issue with my convertible and he just took charge he was very professional and had a very warm engaging way which you seldom experience these days. Your dealership if very fortunate to have him as part of the company huge asset. Keep it up Chris Many thanks John T Manton More

Mercedes Kelowna and Maggie Foun made our GLE450 a 10 out of 10 experience. Thank you again Maggie. Purchasing a new luxury SUV can be stressful. Solid knowledge and understanding of our family’s needs of 10 experience. Thank you again Maggie. Purchasing a new luxury SUV can be stressful. Solid knowledge and understanding of our family’s needs was clear to Maggie. She help ease the stress but also to help us understand what we needed. Maggie solid understanding of the Mercedes vehicles helped us come to a quick conclusion that we had a winner and picked a beautiful vehicle that had the features needed for Us. Going through each Mercedes’ class with Maggie made it apparent what we needed. She was knowledgeable not just in the Mercedes’ brand but in other manufacturers so to compare. She was very professional and knowledgeable on this vehicle type. As a matter of fact the group at Mercedes’ helped in plating and dealing with the understanding of warranty’s. The entire staff made it a pleasant and created an easy move into the Mercedes’ vehicle. So far the vehicle is top notch and the service is second to none…. would we buy again from this Mercedes dealership….. at this point absolutely. If the service continues at this level why would you buy anything else. Keep up the great relationship Kelowna Mercedes. Dale and Gayle Schiazza More

I always have outstanding service when I visit Kelowna Mercedes Benz. I have had James help me many times and he continuously goes over and above each time to make sure everything goes smoothly and correc Mercedes Benz. I have had James help me many times and he continuously goes over and above each time to make sure everything goes smoothly and correctly. We have been dealing with this dealership for many years and it’s the amazing staff that keeps us coming back. Kim S More

Professional dealership with terrific customer service skills. Special shout out to representative Stasi who catered to us and made experience so much better, Highly recommend asking for her. kudos to Joe skills. Special shout out to representative Stasi who catered to us and made experience so much better, Highly recommend asking for her. kudos to Joe and Brian as well thanks More

Just purchased a vehicle through Kelowna Mercedes-Benz. This is my second vehicle I have purchased through them. I bought my first one in 2016 and had a wonderful experience then. I have always serviced This is my second vehicle I have purchased through them. I bought my first one in 2016 and had a wonderful experience then. I have always serviced it with them and the staff are so warm and welcoming. I drove off the lot today with my second car purchased through Mercedes and everyone from our sales person Maggie, who was exceptional and informative, to the sales manager, Brian (who we actually purchased our first car through) were very approachable and friendly. I would not hesitate to purchase mother vehicle through them (but I’m not trading this car off for a few years). More

Just had my ML in for an issue with the diesel system, all I can say is WOW. From the start of my visit to picking up the vehicle, Chris and his team did a fantastic job taking care of me. all I can say is WOW. From the start of my visit to picking up the vehicle, Chris and his team did a fantastic job taking care of me. More

Dear KipI’m writing to say thank you for the way I was Dear Kip I’m writing to say thank you for the way I was received at Mercedes Benz and all of those that work with me. I previously been three other Dear Kip I’m writing to say thank you for the way I was received at Mercedes Benz and all of those that work with me. I previously been three other car dealers # One kicked us to the curb # two lied to us # three never returned email or messages At your dealership I was treated fairly honestly and respectfully. From yourself, Keith, Camilo, Kabi Shop Forman. Sincerely, David Watson More

If you are looking to buy a new or used car, I recommend Kelowna Mercedes Benz 110%. I was dealing with Isaac and, Maggie and they are the perfect team to work with. I am so satisfied with them and my purch Kelowna Mercedes Benz 110%. I was dealing with Isaac and, Maggie and they are the perfect team to work with. I am so satisfied with them and my purchase that I will no longer deal with another car dealership, they have me for life. For those of you that don’t know Kelowna Mercedes is part of the Sentes group so they have access to lots of cars not just Mercedes. I hate buying car, I hate getting pushed in to something that I don’t really want, over spending and not getting what I really want but just having to make due. Dealing with Kelowna Mercedes this didn’t happen at all in fact they even recommended me to stay away from a few, and didn’t try and upsell me on anything. This Team works with you 100%. More

Catherine is the best at what she is doing, i.e. virtually thousands of phone connections from outside, planning appointments, keeping customers up to date on service calls as well as email connecti virtually thousands of phone connections from outside, planning appointments, keeping customers up to date on service calls as well as email connections....she is on the phone constantly and surprisingly at the end of the day she still smiles, has that amazing friendliness and is also knowledgeable about who and how in the business and as a result connect you with the right person at the right time. Amazing. thank you sooo uch for all experiences we have dealt with you. More

Amazing dealership. Kip is our go-to when we need a vehicle. Thanks for always going the extra mile! We have bought about 8 vehicles over the years and couldn’t be happier! vehicle. Thanks for always going the extra mile! We have bought about 8 vehicles over the years and couldn’t be happier! More