Kelowna Chevrolet - Service Centre

Put $1000 down to hold a truck, January 13/24, cancelled a couple days Later. Went thru Credit Card January 15, still no refund, it’s February 14. Called twice so far, don’t give them any money up front, ac a couple days Later. Went thru Credit Card January 15, still no refund, it’s February 14. Called twice so far, don’t give them any money up front, actually don’t deal with them at all. I’ll call again today. Where’s my money, next stop Better Business Bureau to file a complaint. More

I cannot speak highly enough of Leticia. She was so kind and explained every little detail when I had questions about my vehicle. The patience she had with me was insurmountable. By far the She was so kind and explained every little detail when I had questions about my vehicle. The patience she had with me was insurmountable. By far the best service I have ever received from a shop. Props to Ashlie for getting me in so fast. You've got a customer for life with me. More

Scott is a pleasure to deal with and always goes above and beyond each visit. and beyond each visit. More

horrible customer service would not recommend at all will definitely be going to a different dealer ship next time definitely be going to a different dealer ship next time More

Very helpful and accommodating. Was a pleasure to deal with and provided excellent assistance throughout the process. Was a pleasure to deal with and provided excellent assistance throughout the process. More

My family was travelling through Kelowna and my vehicle was having some transmission issues. They were able to have a look at my car the next day, repaired it and sent is on our way. Staff was very friendl was having some transmission issues. They were able to have a look at my car the next day, repaired it and sent is on our way. Staff was very friendly and helpful. Thanks for the great service! More

Garrett went way above and beyond to help me when my truck broke down just as I was leaving Kelowna for a 8 day camping trip. 5 minuets out of town going up Walker hill towing my RV, the engine check en truck broke down just as I was leaving Kelowna for a 8 day camping trip. 5 minuets out of town going up Walker hill towing my RV, the engine check engine light came on and the truck lost most of it's power. I limped it back into town straight to Kelowna Chev and saw Garrett. This was Saturday afternoon about 3:30. He came out to the parking lot with some tools, read the diagnostic codes and determined cylinder 3 was misfiring. He swapped the coil pack with cylinder 1 to test and changed a suspect spark plug cable and tested again with no error codes. Suggested I test drive it up Dillworth hill. Everything ran great. He put back the engine cowlings etc. and had me back on the road shortly after 4:00. Amazing, he saved our holiday. You won't find that kind of service on a Saturday afternoon very often. Thanks so much Garrett, you saved our day. More

I bought my Malibu and get my servicing done there it was an excellent service . I really appreciate Emilie keeping me informed about the car welfare and advise me if it’s needs . Thank you an excellent service . I really appreciate Emilie keeping me informed about the car welfare and advise me if it’s needs . Thank you More

I took our Chev in for service first thing this morning. Emilie looked after me. What a pleasant young lady, a breath of fresh air first thing in the morning. Thank you Emilie for the excellent customer Emilie looked after me. What a pleasant young lady, a breath of fresh air first thing in the morning. Thank you Emilie for the excellent customer service, you are a credit to your company. I gave you five stars, certainly well deserved. Kelowna Chevrolet, fair and honest, my wife and I are delighted with our purchase and the excellent customer service in the sales department. More

Amazing service , Emilie was great to deal with and made me feel at ease and comfortable . Overall a very positive experience ! me feel at ease and comfortable . Overall a very positive experience ! More