Kelowna Chevrolet - Service Centre

# 1 Customer Service - Repairs under Warranty Allan assisted me with a warranty claim on my Avalanche a couple of years ago and I thought it was time to make sure everyone is aware of his #1 custo Allan assisted me with a warranty claim on my Avalanche a couple of years ago and I thought it was time to make sure everyone is aware of his #1 customer service. He was professional, courteous and I felt he was in "my corner" through the process. He approached the issue very thoroughly and when it came down to the repair he ensured it was complete and done right. Subsequent interactions with Allan have always been positive and I have been completely satisfied with everything he has done. DFC and now KC are fortunate to have Allan representing them as one of the first people you deal with in the service area. Keep up the great work Allan! You are awesome and represent the service bar everyone should aim for. GF Sept 2016 More

2011 Corvette service Thanks again for the great service Matt . appreciate the professional quick service. You are continuing the great service after the great sales experi Thanks again for the great service Matt . appreciate the professional quick service. You are continuing the great service after the great sales experience I had purchasing it there. More

great service Matt Gunn is my service consultant. The service I receive from Matt is awesome, whether is is just servicing my vehicle or the purchase of new tires. Matt Gunn is my service consultant. The service I receive from Matt is awesome, whether is is just servicing my vehicle or the purchase of new tires. All the staff is friendly and accomodating. This is the only dealership I would consider. More

Made it extremely easy to trade in our vehicle. After bringing my 2013 Chevy Silverado in for service. Derek in service told me that they were looking for used trucks to sell. So I thought about it After bringing my 2013 Chevy Silverado in for service. Derek in service told me that they were looking for used trucks to sell. So I thought about it for awhile then decided to come in and look at what was offered at the dealership. Was extremely happy with Alvin in sales listening to what I was looking for and making it happen. Michael was very helpful with getting all the information about financing and what kind of payment I was looking at. More

Excellent Service Experience from 600 Kms Away Mr. Andres: I recently had my daughter’s car in to your dealership for some service work. My daughter recently acquired an older m Mr. Andres: I recently had my daughter’s car in to your dealership for some service work. My daughter recently acquired an older model (97) Pontiac Grand Am from her grandmother for her use while she attends UBCO. It would not start the other night so we brought it in to your shop. Your service advisor, Matt Gunn, provided excellent service to us right from my first phone call to him. I was worried that with me being in Calgary it would be difficult to get things arranged remotely but Matt made it very easy and promptly returned all of my phone calls. Further, when I explained to him that we didn’t want to spend a lot of money given the age of the car but wanted to replace the rear view mirror, Matt came up with a great and inexpensive solution for us. Instead of going with the OEM mirror he suggested a considerably less expensive option to us saving us ~ $200 or more. A perfect solution for an older vehicle! Matt and the service technician also quickly diagnosed the starting issue and replaced a fuel filter that had not been changed in quite some time. My daughter was back on the road far sooner than we expected. I thought you should know how happy we are with the service and attention we received from Matt on a fairly insignificant amount of service work. I won’t hesitate to tell others about this very positive experience we had with your organization. Also, Susan Walker (I think I have her name right), was very helpful and friendly in directing my calls to your service department and answering my questions about local towing companies. She is an excellent “Ambassador for First Impressions”. THANKS, Dean Olafson More