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Kelowna Chevrolet - Service Centre

Kelowna, BC

4.0
173 Reviews

173 Reviews of Kelowna Chevrolet - Service Centre

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March 23, 2018

Way too long and tail light is not fixed. My son took the car at 1:30 was told it would take 1.5 hours to do the job. 3 hours later he leaves?? The bill seemed too much at 387.04 with the back More

by Davevette10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Derek Powley
Apr 17, 2018 -

Kelowna Chevrolet responded

Hello Davevette10. Thanks for taking the time to share your thoughts. I am very sorry to hear that you feel that way about your service experience. Our GM would appreciate the opportunity to discuss the details of this event with you to see where we can improve. He can be reached at candres@kelownachev.com or 250-860-6000 Ext. 120.

March 21, 2018

Service review Great service I brought my corvette in to have spoiled installed and oil change service guys were friendly and courteous and my car was ready before p More

by Corvetteguy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Stephen Detillieux
Apr 17, 2018 -

Kelowna Chevrolet responded

Hi Corvetteguy; Thanks for the 5 Star Review. Great to hear you had such a good experience in our service department. Hopefully spring will arrive soon and you can put some miles on you Corvette. Thanks again and we hope to see you again.

March 14, 2018

Excellent Always exceptional service. This is why I deal with this dealership. Excellent staff and always listen to your needs. No such thing as a small job in More

by Service
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Powley, Bruce Striker
Apr 17, 2018 -

Kelowna Chevrolet responded

Thank you for the 5 Star review. We appreciate it! Enjoy the spring (if it every actually arrives) and we look forward to serving you again in the future.

March 13, 2018

Regular service for my 3500 diesel. Eazy-pizzy. Great Time for service, 35000 Kim's and not one warranty issue. Called Friday, in Monday morning. Courteous, timely offered me a ride but I opted for coffee More

by High Country 2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Gunn
Apr 17, 2018 -

Kelowna Chevrolet responded

Thanks High Country 2016 for the great review. We appreciate it and look forward to serving you again in the future.

February 28, 2018

Oil change/service. I was on holidays when my service due reminder came up, so after a quick google search of what would be available, I chose Kelowna Chevrolet and calle More

by Travelling guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Spark
Feb 28, 2018 -

Kelowna Chevrolet responded

Thank you for taking the time to give us a great review, Steve and the whole team appreciate the business!

February 07, 2018

Top notch service Excellent customer service. Accommodating with booking appointment. Work was done in a timely manner. Good communication. I will be returning for fu More

by Mcep2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Gunn
Feb 10, 2018 -

Kelowna Chevrolet responded

So glad to hear of the great service you received. See you again!

January 09, 2018

Excellent Service 5 Star!!! My 2006 Hummer H3 Service was outstanding !!!..Great Staff !! Great Results~ WENT above and Beyond Warrenty to facilitate return to function and relia More

by HummerFan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clayton Andres, Matt Gunn
Jan 19, 2018 -

Kelowna Chevrolet responded

I am glad that you received the help you deserve! Be well and we will see you again!

October 14, 2017

Oil change and warranty work Matt was a fabulous service writer great experience like the friendly dealership atmosphere work is always done as explained and on time will come bac More

by Warrend1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Frances, Matt Gunn
Oct 27, 2017 -

Kelowna Chevrolet responded

This is music to our ears, thank you for taking the time to review!

September 23, 2017

Fast - thorough - courteous This was a warrantee servicing for a van purchased in North Carolina. The servicing was done in Kelowna, professional and complete. Would have futur More

by Jim L
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Gunn
Sep 29, 2017 -

Kelowna Chevrolet responded

Thank you for the review, and we hope it isn't the only time you will be through our beautiful city! If you are ever through again, look us up!

September 20, 2017

Auto body department is great They went above and beyond...treated us respectfully, stayed late so that we could pick up our car, gave us back our inside and out dirty car in spark More

by Happy
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joanne, the dude who assessed the repair, and the dude who deals with the courtesy cars
Sep 29, 2017 -

Kelowna Chevrolet responded

Thank you for reviewing our bodyshop! Hope you stay accident free for a long time!