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167 Reviews of Kelowna Chevrolet - Service Centre
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May 24, 2018
Outstanding service Matt Gunn in the Service department was exceptional to deal with and Took care of my every need in a quick, efficient, and professional manner. Hi Matt Gunn in the Service department was exceptional to deal with and Took care of my every need in a quick, efficient, and professional manner. His quick follow up and pleasant manner was refreshing to experience at a dealership More
by Markiemark
Employees Worked With
Matt Gunn
May 18, 2018
Rude customer service Recently leased a car at the dealership and was experiencing a minor issue with the paint and bird mess that made a stain on my car that I had noticed Recently leased a car at the dealership and was experiencing a minor issue with the paint and bird mess that made a stain on my car that I had noticed after the fact. Before coming to the dealer ship in kelowna I went the dealership in Langley who were more than willing to fix the problem for me, but due to time were not able. They said take back to kelowna and they will be able to help. Well that was not the case. Mike was more concerned about the cost then understanding the actual problem. I felt he blew the entire situation way out of proportion, it wasn't until I broke out in tears that he went and got the body specialist who came and looked at it and said it was a simple fix and was of no cost to the company or me. At no time was I being unreasonable in my request or asking for them to spend money on my car, but they made me feel that way. All I wanted was to be treated with kindness. I felt money was more important than the way they treated a human. At this time I will take my servicing to penticton chevy. More
by jaimewebster1
Employees Worked With
Mike Miller, Tristen Shaw
May 15, 2018
Great service My trucks brakes were done right on time with gm parts ! And the service staff were great to work with . And I’ll be back again as Kelowna Chevy is be My trucks brakes were done right on time with gm parts ! And the service staff were great to work with . And I’ll be back again as Kelowna Chevy is best More
by Puerto1
Employees Worked With
Other Employees :
Matt Gunn, Dan Currie, Linda Ferguson, Bruce Striker, Lowin Zander
May 12, 2018
Always a pleasure Always enjoy getting my vehicle serviced because I know I will be treated well and informed every step of the way. Also the prices are reasonable. Always enjoy getting my vehicle serviced because I know I will be treated well and informed every step of the way. Also the prices are reasonable. More
by Christel
Employees Worked With
Matt Gunn
March 23, 2018
Way too long and tail light is not fixed. My son took the car at 1:30 was told it would take 1.5 hours to do the job. 3 hours later he leaves?? The bill seemed too much at 387.04 with the back My son took the car at 1:30 was told it would take 1.5 hours to do the job. 3 hours later he leaves?? The bill seemed too much at 387.04 with the back light being replaced with a regular bulb that doesn’t match the other 3 LED flashing bulbs. I find the service here is always way longer then expected and the quality sub par. More
by Davevette10
Employees Worked With
Derek Powley
March 21, 2018
Service review Great service I brought my corvette in to have spoiled installed and oil change service guys were friendly and courteous and my car was ready before p Great service I brought my corvette in to have spoiled installed and oil change service guys were friendly and courteous and my car was ready before promised thank you!! More
by Corvetteguy
Employees Worked With
March 14, 2018
Excellent Always exceptional service. This is why I deal with this dealership. Excellent staff and always listen to your needs. No such thing as a small job in Always exceptional service. This is why I deal with this dealership. Excellent staff and always listen to your needs. No such thing as a small job in order to fulfill my needs. More
by Service
Employees Worked With
Derek Powley, Bruce Striker
March 13, 2018
Regular service for my 3500 diesel. Eazy-pizzy. Great Time for service, 35000 Kim's and not one warranty issue. Called Friday, in Monday morning. Courteous, timely offered me a ride but I opted for coffee Time for service, 35000 Kim's and not one warranty issue. Called Friday, in Monday morning. Courteous, timely offered me a ride but I opted for coffee and a walk. In and out in under two hours complete with a wash. Thanks guys. More
by High Country 2016
Employees Worked With
Matt Gunn
February 28, 2018
Oil change/service. I was on holidays when my service due reminder came up, so after a quick google search of what would be available, I chose Kelowna Chevrolet and calle I was on holidays when my service due reminder came up, so after a quick google search of what would be available, I chose Kelowna Chevrolet and called them. I was told that I could get in pretty much right away, so I headed there, but got lost. Even though I got there later than expected, they looked after me in a professional manner. The work was done quickly and they even washed the car for me. Very satisfied. I would recommend this dealership to anyone, but I don’t know anyone in Kelowna as I am just visiting the area for a week. More
by Travelling guy
Employees Worked With
Steve Spark
February 07, 2018
Top notch service Excellent customer service. Accommodating with booking appointment. Work was done in a timely manner. Good communication. I will be returning for fu Excellent customer service. Accommodating with booking appointment. Work was done in a timely manner. Good communication. I will be returning for future service. Thanks Matt! More
by Mcep2
Employees Worked With
Matt Gunn
