168 Reviews of Kelowna Chevrolet - Service Centre
Oil change I was out of the country and just missed my last free oil change. I called and ask if they can make an exception for my situation and they were able t I was out of the country and just missed my last free oil change. I called and ask if they can make an exception for my situation and they were able to accommodate me. Which made me happy. More
Outstanding service Matt Gunn in the Service department was exceptional to deal with and Took care of my every need in a quick, efficient, and professional manner. Hi Matt Gunn in the Service department was exceptional to deal with and Took care of my every need in a quick, efficient, and professional manner. His quick follow up and pleasant manner was refreshing to experience at a dealership More
Rude customer service Recently leased a car at the dealership and was experiencing a minor issue with the paint and bird mess that made a stain on my car that I had noticed Recently leased a car at the dealership and was experiencing a minor issue with the paint and bird mess that made a stain on my car that I had noticed after the fact. Before coming to the dealer ship in kelowna I went the dealership in Langley who were more than willing to fix the problem for me, but due to time were not able. They said take back to kelowna and they will be able to help. Well that was not the case. Mike was more concerned about the cost then understanding the actual problem. I felt he blew the entire situation way out of proportion, it wasn't until I broke out in tears that he went and got the body specialist who came and looked at it and said it was a simple fix and was of no cost to the company or me. At no time was I being unreasonable in my request or asking for them to spend money on my car, but they made me feel that way. All I wanted was to be treated with kindness. I felt money was more important than the way they treated a human. At this time I will take my servicing to penticton chevy. More
Great service My trucks brakes were done right on time with gm parts ! And the service staff were great to work with . And I’ll be back again as Kelowna Chevy is be My trucks brakes were done right on time with gm parts ! And the service staff were great to work with . And I’ll be back again as Kelowna Chevy is best More
Always a pleasure Always enjoy getting my vehicle serviced because I know I will be treated well and informed every step of the way. Also the prices are reasonable. Always enjoy getting my vehicle serviced because I know I will be treated well and informed every step of the way. Also the prices are reasonable. More
Way too long and tail light is not fixed. My son took the car at 1:30 was told it would take 1.5 hours to do the job. 3 hours later he leaves?? The bill seemed too much at 387.04 with the back My son took the car at 1:30 was told it would take 1.5 hours to do the job. 3 hours later he leaves?? The bill seemed too much at 387.04 with the back light being replaced with a regular bulb that doesn’t match the other 3 LED flashing bulbs. I find the service here is always way longer then expected and the quality sub par. More
Service review Great service I brought my corvette in to have spoiled installed and oil change service guys were friendly and courteous and my car was ready before p Great service I brought my corvette in to have spoiled installed and oil change service guys were friendly and courteous and my car was ready before promised thank you!! More
Excellent Always exceptional service. This is why I deal with this dealership. Excellent staff and always listen to your needs. No such thing as a small job in Always exceptional service. This is why I deal with this dealership. Excellent staff and always listen to your needs. No such thing as a small job in order to fulfill my needs. More
Regular service for my 3500 diesel. Eazy-pizzy. Great Time for service, 35000 Kim's and not one warranty issue. Called Friday, in Monday morning. Courteous, timely offered me a ride but I opted for coffee Time for service, 35000 Kim's and not one warranty issue. Called Friday, in Monday morning. Courteous, timely offered me a ride but I opted for coffee and a walk. In and out in under two hours complete with a wash. Thanks guys. More
Oil change/service. I was on holidays when my service due reminder came up, so after a quick google search of what would be available, I chose Kelowna Chevrolet and calle I was on holidays when my service due reminder came up, so after a quick google search of what would be available, I chose Kelowna Chevrolet and called them. I was told that I could get in pretty much right away, so I headed there, but got lost. Even though I got there later than expected, they looked after me in a professional manner. The work was done quickly and they even washed the car for me. Very satisfied. I would recommend this dealership to anyone, but I don’t know anyone in Kelowna as I am just visiting the area for a week. More