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Kelowna Chevrolet - Service Centre

Kelowna, BC

4.7
159 Reviews

159 Reviews of Kelowna Chevrolet - Service Centre

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June 13, 2018

Great customer service Quick, professional service. Very friendly and helpful. Matt explained everything in detail and was great to deal with:) very happy with my service he More

by sbitt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Gunn
Jun 25, 2018 -

Kelowna Chevrolet responded

Hello and Thank You for the 5 Star Review for our service department. Matt is great and works hard to ensure our customer's expectations are exceeded. We look forward to helping you again whenever you need us. Until then, enjoy the warm weather!

May 28, 2018

Oil change I was out of the country and just missed my last free oil change. I called and ask if they can make an exception for my situation and they were able t More

by Abc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Gunn
May 30, 2018 -

Kelowna Chevrolet responded

Thank you for the 5 Star review for our Service Department. We love it when we can make our customers happy. Have a great summer!

May 24, 2018

Outstanding service Matt Gunn in the Service department was exceptional to deal with and Took care of my every need in a quick, efficient, and professional manner. Hi More

by Markiemark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Gunn
May 30, 2018 -

Kelowna Chevrolet responded

Thank you for the great 5 Star Review for our Service Department and Matt. We agreed - he is a rock star and representative of our focus on providing exceptional customer service. Thanks again and we look forward to helping you again in the future.

Jun 25, 2018 -

Kelowna Chevrolet responded

Hello and thank you for the great service review. Matt is amazing and is serious about making our customers happy. We are glad you enjoyed working with him and we're here whenever you need us again in future. In the meantime, enjoy the summer!

May 18, 2018

Rude customer service Recently leased a car at the dealership and was experiencing a minor issue with the paint and bird mess that made a stain on my car that I had noticed More

by jaimewebster1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Miller, Tristen Shaw
May 15, 2018

Great service My trucks brakes were done right on time with gm parts ! And the service staff were great to work with . And I’ll be back again as Kelowna Chevy is be More

by Puerto1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Waldron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dean Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Gunn, Dan Currie, Linda Ferguson, Bruce Striker, Lowin Zander
May 15, 2018 -

Kelowna Chevrolet responded

Well thank you @Puerto1. We really appreciate the great review and kind comments. We look forward to seeing you again whenever you need us. Have a great summer!

May 12, 2018

Always a pleasure Always enjoy getting my vehicle serviced because I know I will be treated well and informed every step of the way. Also the prices are reasonable. More

by Christel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Gunn
May 15, 2018 -

Kelowna Chevrolet responded

Thanks for the great service review Christel. Our parts and service teams work hard to make sure they deliver experience exceptional customer service. We look forward to helping you again in the future. Have a great summer!

March 23, 2018

Way too long and tail light is not fixed. My son took the car at 1:30 was told it would take 1.5 hours to do the job. 3 hours later he leaves?? The bill seemed too much at 387.04 with the back More

by Davevette10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Derek Powley
Apr 17, 2018 -

Kelowna Chevrolet responded

Hello Davevette10. Thanks for taking the time to share your thoughts. I am very sorry to hear that you feel that way about your service experience. Our GM would appreciate the opportunity to discuss the details of this event with you to see where we can improve. He can be reached at candres@kelownachev.com or 250-860-6000 Ext. 120.

March 21, 2018

Service review Great service I brought my corvette in to have spoiled installed and oil change service guys were friendly and courteous and my car was ready before p More

by Corvetteguy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Stephen Detillieux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2018 -

Kelowna Chevrolet responded

Hi Corvetteguy; Thanks for the 5 Star Review. Great to hear you had such a good experience in our service department. Hopefully spring will arrive soon and you can put some miles on you Corvette. Thanks again and we hope to see you again.

March 14, 2018

Excellent Always exceptional service. This is why I deal with this dealership. Excellent staff and always listen to your needs. No such thing as a small job in More

by Service
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Powley, Bruce Striker
Apr 17, 2018 -

Kelowna Chevrolet responded

Thank you for the 5 Star review. We appreciate it! Enjoy the spring (if it every actually arrives) and we look forward to serving you again in the future.

March 13, 2018

Regular service for my 3500 diesel. Eazy-pizzy. Great Time for service, 35000 Kim's and not one warranty issue. Called Friday, in Monday morning. Courteous, timely offered me a ride but I opted for coffee More

by High Country 2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Gunn
Apr 17, 2018 -

Kelowna Chevrolet responded

Thanks High Country 2016 for the great review. We appreciate it and look forward to serving you again in the future.