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Kelowna Chevrolet - Service Centre

Kelowna, BC

3.8
176 Reviews

176 Reviews of Kelowna Chevrolet - Service Centre

Sort by
August 24, 2025

great service and friendly interaction. Thanks for the attention today - I will certainly return in the months ahead More

by cundylarry
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Wray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2025 -

Kelowna Chevrolet responded

Thank you for your kind words! We’re glad you had a great experience with our team and we look forward to welcoming you back in the months ahead.

August 18, 2025

Terrible communication; had to speak with at least 4 different customer service reps. They lost my car and called me to ask where it was. They had a different contact in their system for my vehicle. More

by Kirsten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mackenzie Adams
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 11, 2025

Wyatt helped me more than I could ask for, even though he is just a detailer he helped way more More

by Lbruce38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wyatt Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2025 -

Kelowna Chevrolet responded

Thanks so much for the 5-star review, we’re glad Wyatt could help make your experience a great one!

July 14, 2025

Excellent service from the moment I contacted Matt. My vehicles battery had discharged through the winter and I had a flat tire. I was also in need of an oil change. Everything was done efficiently, an More

by Fercoby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Rivnie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Nelson
Jul 15, 2025 -

Kelowna Chevrolet responded

Thanks for the great review! We're glad to hear everything was handled smoothly and on time.

July 09, 2025

We would highly recommend this dealership to any one needing service or repairs to there vehicle. Everyone involved in repairing our vehicle were professional knowledgeable, courteous, kept us informed More

by rodblacey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashlie Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mackenzie Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Livia Johnstone
Jul 10, 2025 -

Kelowna Chevrolet responded

We are delighted to hear your recommendation! Thank you for recognizing our professional, knowledgeable team and transparent communication throughout your repair process.

July 01, 2025

The tailgate on our GMC Sierra 1500 came off its hinges and broke down at Costco across the street and GMC wasn’t able to pick up our call. We showed up at Chevy looking for help and this employee was extr More

by katermcclymont
Recommend Dealer
Yes
Jul 10, 2025 -

Kelowna Chevrolet responded

Thank you for sharing this experience! We’re so glad our team was able to help get you back on the road quickly. It’s moments like this that remind us how important it is to be there when it matters most. We truly appreciate your kind words and hope to see you again — under better circumstances next time!

May 27, 2025

I have been waiting for weeks for a call back from September to get my car dealt with. Have had multiple people call me for an oil change but I can't get my car in to deal with it pulling and solve th More

by farrenhailey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cody Johnston
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim, Scott
Jun 04, 2025 -

Kelowna Chevrolet responded

Thank you for sharing your feedback. We sincerely apologize for the delays and communication issues you experienced — that’s certainly not the level of service we strive to provide. We’re glad to confirm that your concerns have since been addressed, and we appreciate your patience as we worked to resolve the matter. If there’s anything more we can do to support you going forward, please don’t hesitate to reach out.

May 08, 2025

Selena was courteous, attentive and pleasant to deal with. She communicated well, directed me where I needed to go for assistance and kept me appraised of the progress on the vehicle being services. More

by bbmrclean759
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Selena Brugge
May 15, 2025 -

Kelowna Chevrolet responded

Thank you very much for taking the time to leave your review. We greatly appreciate your feedback!

January 04, 2025

After having a bad experience with trading in my 2015 Equinox for a 2019 Equinox I swore I’d never go back. But I was having issues with my exhaust leaking under the hood and figured it would be covered More

by Not satisfied customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dont remember advisors name
Feb 24, 2025 -

Kelowna Chevrolet responded

We take your feedback seriously and sincerely apologize for the experience you had with us. We strive to provide excellent service to all our customers, and we regret that we fell short of your expectations. We appreciate you bringing this to our attention, as it helps us identify areas where we can improve our service. We would like to address your concerns and ensure that such issues do not occur in the future.

December 05, 2024

Matt was very knowledgeable about my tires and gave me a great timeline for how long everything should take. Thank you Matt! More

by mikid
Recommend Dealer
Yes
Employees Worked With
Matthew Dipasquale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Kelowna Chevrolet responded

We're overjoyed to hear that Matt provided you with great service regarding your tires. Thank you for sharing your experience with us!

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