Kelowna Chevrolet

Excellent Service Experience from 600 Kms Away Mr. Andres: I recently had my daughter’s car in to your dealership for some service work. My daughter recently acquired an older m Mr. Andres: I recently had my daughter’s car in to your dealership for some service work. My daughter recently acquired an older model (97) Pontiac Grand Am from her grandmother for her use while she attends UBCO. It would not start the other night so we brought it in to your shop. Your service advisor, Matt Gunn, provided excellent service to us right from my first phone call to him. I was worried that with me being in Calgary it would be difficult to get things arranged remotely but Matt made it very easy and promptly returned all of my phone calls. Further, when I explained to him that we didn’t want to spend a lot of money given the age of the car but wanted to replace the rear view mirror, Matt came up with a great and inexpensive solution for us. Instead of going with the OEM mirror he suggested a considerably less expensive option to us saving us ~ $200 or more. A perfect solution for an older vehicle! Matt and the service technician also quickly diagnosed the starting issue and replaced a fuel filter that had not been changed in quite some time. My daughter was back on the road far sooner than we expected. I thought you should know how happy we are with the service and attention we received from Matt on a fairly insignificant amount of service work. I won’t hesitate to tell others about this very positive experience we had with your organization. Also, Susan Walker (I think I have her name right), was very helpful and friendly in directing my calls to your service department and answering my questions about local towing companies. She is an excellent “Ambassador for First Impressions”. THANKS, Dean Olafson More

Quality care I rated 5 stars because after dealing with several other dealerships Brent was the only one who did not hustle me, pressure me to buy or haggle me on I rated 5 stars because after dealing with several other dealerships Brent was the only one who did not hustle me, pressure me to buy or haggle me on a vehicle that's been sitting on the lot for to long.. He answered my many question and did everything I asked in a timely manner. Worth also mentioning was the sale manager and service manager along with the driver who transported my vehicle 800km away from Don Folk. They honoured all agreements and service required. I bought my jeep overlander with out even seeing it and it was just as they said. Thank you More

Happy Happy My husband and I were looking for a new truck.We love to travel,but our truck is almost at 300k.So we decided to look into a truck that we can use for My husband and I were looking for a new truck.We love to travel,but our truck is almost at 300k.So we decided to look into a truck that we can use for a very long time and travel without fear.So we came in on a sat Black Friday deal and was just going to look.But to our surprise there was a truck that my husband really liked,so we are Proud owners of a brand new Chevy Silverado,and it is just what he wanted.....Thankyou all for making my husband a very happy man More

Excellent service by Pierre - we came back because of him! Purchasing a new or "new to me" vehicle is exhausting & a little bit overwhelming based on the number of choices you have to make. We were very impre Purchasing a new or "new to me" vehicle is exhausting & a little bit overwhelming based on the number of choices you have to make. We were very impressed with Don Folk, mainly Pierre Roy, for their professionalism & assistance with making that decision. Pierre did just the right amount of follow up & "sales" tactics to make us feel good about our decisions; we never felt pressured, never felt like he was feeding us a line - just felt like he was honestly trying to help us out. Other dealerships could take a lesson from this approach. Once we had committed to the purchase, the rest of the team at Don Folk didn't let us down either. The level of professionalism & a high Standard of Care impressed us from each person we talked to - finance, business manager, service manager! Thank you very much for making our purchase a great experience! More

wonderful , Very enjoyable, Excellent We were looking for a second vehicle. We ended up getting 2 vehicles . we never thought we could afford it. Alvin, Clayton, & Dean helped us with ever We were looking for a second vehicle. We ended up getting 2 vehicles . we never thought we could afford it. Alvin, Clayton, & Dean helped us with everything. They looked to see what we could do & what we could do to fit our budget. We traded in our vehicle and got 2 New vehicles within our budget. We love our new vehicles. Thank you More

Great service Very friendly and knowledgeable sales staff. Top service from the top down and an honest, open, full disclosure experience. This is our second vehicle Very friendly and knowledgeable sales staff. Top service from the top down and an honest, open, full disclosure experience. This is our second vehicle from this dealership within 1 year and we intend to purchase more in the future!! More