Kelowna Chevrolet

Made it work for my family Had a timeline to trade in and purchase new SUV that was met with ease at Kelowna Chev.i arrived late in the day and The team rallied together to hav Had a timeline to trade in and purchase new SUV that was met with ease at Kelowna Chev.i arrived late in the day and The team rallied together to have us on the road in a matter of a couple hrs.Meeting our budget and needs completely More

Great purchasing experience Jeff was very friendly and made sure I was looked after through every step of the vehicle purchase. Great experience, would recommend Jeff as a salesm Jeff was very friendly and made sure I was looked after through every step of the vehicle purchase. Great experience, would recommend Jeff as a salesmen for your next vehicle purchase from kelowna Chevrolet :) More

Derek is VERY helpful! I called to get some information on my vehicle and Derek was very kind and helpful. He assisted me in getting the information I needed, notified me of I called to get some information on my vehicle and Derek was very kind and helpful. He assisted me in getting the information I needed, notified me of recalls on my vehicle, and booked an appointment to have them completed the next day, Thank you Derek for taking the time to help me! More

Fast & Friendly Service Oct. 31st we upgraded to a new Equinox. Sales, finance and management personnel were very helpful and informative. Even the person washing cars outs Oct. 31st we upgraded to a new Equinox. Sales, finance and management personnel were very helpful and informative. Even the person washing cars outside went out of his way to assist us. A very smooth & timely transaction. Fully recommend. More

Mr. Brent Frith ranks tops in my experience with K.Ch. Sept. 19th/16 was one of the most exciting days for me. I met Brent Frith as a sales agent at Kelwona Cheverlot. Brent is a interesting young man but Sept. 19th/16 was one of the most exciting days for me. I met Brent Frith as a sales agent at Kelwona Cheverlot. Brent is a interesting young man but with great automobile knowledge which he immediately shared with my partner and I. He has good eye contact and he does not leave you alone in his office unnecessarily. Brent turned my experience from tears within my first few mintues because of old scares with previous car dealers to a complete joy of a truck purchase. We think Brent is honest sincere and hard working for his clients and with his co-workers as a team player. He has respect for all and although I am not a Kelowna resident after meeting Brent and finding my Avalanche favorite used truck and seeing how well Brent worked within his dealership I was sold on dealing there. The whole experience was better than I thought it could be and it still is. My partner has since gone for his GM service switching over to this dealership because of the way he and I were treated. I am 69 years old and I take my purchases seriously and with much thought and consideration. Brent did not push me but he supported me and I am pleased and grateful for this good young man seeing me through the process of a big purchase with joy and pleasure for me. We have dropped into Kelwona Chevrolet and emailed Brent Frith and his professional service continues. I encourage anyone reading this to contact this respectful man Brent Frith with no hesitation for any auto purchase. This young man is for all people and trust me you'll think the same of him as we do. More

Kind like be in a family setting When entering a business one is never sure what you are going to experience and when the people who try to help by answering all questions with good When entering a business one is never sure what you are going to experience and when the people who try to help by answering all questions with good information that lets you make a decision thats right for you reflects back to the people who help you... Then this is a good thing... Thank You... More

Dedication to your customers Hi Clayton, I wanted to take this time to thank you very much for your support in this matter; we were extremely pleased with your service and ded Hi Clayton, I wanted to take this time to thank you very much for your support in this matter; we were extremely pleased with your service and dedication to your customers. It is people like yourself and your commitment to your customers that lets us know we defiantly made the right choice in going to Don Folk Chevrolet to purchase our truck. Can you also pass along a thank you to Jerry at OK Tire, his help in making this exchange was also very helpful and great to see. From both my wife and I thank you again, and you will see me in the future when I need to buy another vehicle. Thank you, Kyle Muir More

Terrible Service Went in to have newer vehicle serviced, it was purchased at Chevrolet. I booked the appointment way in advance and they told me they would give me a c Went in to have newer vehicle serviced, it was purchased at Chevrolet. I booked the appointment way in advance and they told me they would give me a courtesy car to use, the day before my appointment they call me and tell me there's no courtesy cars available and they would shuttle me to and from work. They shuttled me to work, then called and told me they found "NO ISSUES" with anything... after I had told them you have to drive near highway speed. The one issue they did find, I had been quoted on the same work elsewhere for half the price, so I told them can you please come pick me up and I will take my car elsewhere to be fixed. They repeatedly ignored my calls and never sent a shuttle driver to come get me. Essentially once I denied them fixing the car they refused to pick me up and left me stranded. I took a cab to get my car back, I looked at the invoice which stated they drove my car 1km!!!! 1km to determine there was "no issues"? When I clearly told them it was at highway speeds. Very frustrated. Terrible service. Will not be going back or recommending to anyone. More

Very helpful and cooperative! I needed to get into a truck for work. The entire sales team and management were very helpful and were able to find the perfect truck at a great price I needed to get into a truck for work. The entire sales team and management were very helpful and were able to find the perfect truck at a great price! More

Wonderful On Line Service Reply I was looking for a Subaru with a stick shift and a Google Search lead me to find one at this dealership. I E Mailed for information on a Sunday even I was looking for a Subaru with a stick shift and a Google Search lead me to find one at this dealership. I E Mailed for information on a Sunday evening and it was first off Monday that a reply came to me. We went up and test drove the car and put down a deposit. The service was second to none, as I had little success where we live with our local dealer for Subaru. We were treated with professionalism every step of the buying process. We had insurance ready and waiting for us when we came to pick the car up. We planned on having to take a taxi up to Kelowna and were so pleased that someone was sent down to Pentiction to drive us to the dealer. This was more than we had expected to receive in service. I do not drive and my husband is from England so getting used to driving on the other side of the road and having the stick on the wrong side is a wonderful adventure. More