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Kelowna Chevrolet
Kelowna, BC
815 Reviews
Let the auto professionals at Kelowna Chevrolet Inc. handle your car, truck or SUV. Our experts are located in Kelowna, BC, and are easily accessible from HWY-97. Our dealership offers sales, service, and parts for all the chevy models. We welcome not only those looking for a Chevrolet dealer near Kelowna, BC, but also any driver from Vernon and Penticton area. We put our customers first, so you know you'll drive away happy.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday Closed
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 6:00 PM
Tuesday Closed
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 6:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 6:00 PM
Tuesday Closed
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 6:30 AM - 6:00 PM
Sunday Closed
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Showing 815 reviews
July 31, 2017
Purchase of my 2017 Sonic was great. The staff insured I was taking my car home the same afternoon I made the offer. All the staff I met were a pleasure to deal with The staff insured I was taking my car home the same afternoon I made the offer. All the staff I met were a pleasure to deal with More
by Ronn Ayers
Employees Worked With
Aaron Blom , Leila Gaudon
July 31, 2017
New Chevy Trax My Fiancé and myself were looking for a new car. We decided on the Chevy Trax and love it! The sales team at Kelowna Chevrolet did everything in their My Fiancé and myself were looking for a new car. We decided on the Chevy Trax and love it! The sales team at Kelowna Chevrolet did everything in their power to get us the lowest monthly payment and it shows! Clayton and his team helped us with our New Chevy and even went above and beyond and are even helping me with my other vehicle loan, trying to secure a lower finance rate. I recommend Kelowna Chevrolet to everyone and we are so pleased with the service! More
by Reece
July 27, 2017
Terrible Experience Started out good but became absolutely terrible experience. Not up front about pricing and fees. Deal was 98% complete when extra fees were introduced Started out good but became absolutely terrible experience. Not up front about pricing and fees. Deal was 98% complete when extra fees were introduced. Treated very rude, threatened, delayed responses. Very deceiving about there fees. Dealer fees are very high even on used vehicles. Tim Muise? more like "Tim the Fuse" he snapped when I questioned the documentation fee. More
by KJ
Employees Worked With
Brent Thors, Tim Muise
July 27, 2017
Amazing Michael is an amazing guy, he is helpful, kind, listens to what you want in a vehicle, he is not the cliche sleezy sales person that alot of sales peo Michael is an amazing guy, he is helpful, kind, listens to what you want in a vehicle, he is not the cliche sleezy sales person that alot of sales people get labeled with. I find that Michael actually cares about not only getting you the vehicle that you want but, helping to find something in your price range and that suits your life style. For first time buyers or financers I strongly recommend this awesome guy. Thank you again Michael for helping my fiance and I out with everything today we sure do appreciate it. Chevrolet all the way ? you guys are amazing at what you do and how you actually care about your customers. More
by Amanda and chris
Employees Worked With
Michael Frances, Leila Gaudon
July 22, 2017
Great experience with salesman Michael was excellent to deal with. He made my wife Rosemary and I feel at ease no pressure. He's very pleasant to chat to and made us feel like he wa Michael was excellent to deal with. He made my wife Rosemary and I feel at ease no pressure. He's very pleasant to chat to and made us feel like he was genuinely interested in helping us buy the right vehicle for our needs. It was very difficult for us to part with our Subaru Outback as it was my wife and my retirent gift to ourselves and we loved that vehicle. Michale was so good to deal with that it did ease the pain of trading our Subaru. We love our new Silverado......and it was only a coincidence that it's almost the same colour :) It was a pleasure to meet and go through the experience of buying a vehicle with Michael. Thank you Michael for being there! Sincerely, Gary and Rosemary West Kelowna More
by kona
Employees Worked With
Michael Frances
July 16, 2017
Poor installation of breaks After having brand new breaks installed last summer (in order to pass inspection), they still shook while breaking. I went in twice to have "visual in After having brand new breaks installed last summer (in order to pass inspection), they still shook while breaking. I went in twice to have "visual inspections" and was told they looked fine. I was told it was the rear wheel bearing that was shot and was the reason for the wobbling while breaking. I was quoted over $600 to have that fixed. I got it fixed elsewhere for half the price. After having the bearing fixed, my breaks were still pulling. Since the entire breaking system was installed less than a year ago by Don Folk I continued to use them as they said they were fine. This last weekend (a year with my new breaks) I drove to Vancouver with my 3 month old Son in the back seat. It was terrifying! There was no way we could have come to a complete stop, if we had to, on those mountain roads. My boyfriend and I were furious. The breaks were pulling so heard they sounded like they were knocking. I've now been told by another shop, I need new front rotors and pads. $600. Terrible and expensive experience Don Folk. I also had to come back 4 months after my break install(Last Oct.)and ask the manger(Allan) to complete a break fluid flush I had paid for while getting the new breaks installed, as I went for an oil change in October at Great Canadian Oil Change and was told my break fluid was black and gunky, which I got out and saw for myself. Allan said "I'll never say my guys didn't do something, but to keep you happy we will give your breaks another flush and fluid change." I'm so disappointed and broke from the experience with this dealership. Whether new breaks were actually installed or not, something wasn't done right and they were not 100% at any time. Nor were they safe. This is a BC Safety Inspection location, isn't it? Shameful! (Derek P. was awesome in costumer service though, great guy!) More
by JennyB
Employees Worked With
Allan Campbell
July 01, 2017
Above and beyond! Clayton Andres went above and beyond in every aspect of our transaction. We were treated with professionalism, respect, courtesy and kindness. Our t Clayton Andres went above and beyond in every aspect of our transaction. We were treated with professionalism, respect, courtesy and kindness. Our transaction was occurring at a time of medical concern. Every worry or burden that could possibly happen was lifted. Clayton said, "You take care of those needs, I will take of the vehicle needs." I physically cried with the relief and reassurance that he had my back. Clayton had everything coordinated, so I only had to show up! The paperwork and insurance/license/registration were all prepared. Excellent customer service all around. If I could give 10 stars I would More
by G McKaig
Employees Worked With
Clayton Andres
June 19, 2017
Kelowna Chevrolet. My expeirience buying a new truck at kelowna chevrolet was fantastic! They made sure i was completely happy with everything Thanks Kaelinn King and Ti My expeirience buying a new truck at kelowna chevrolet was fantastic! They made sure i was completely happy with everything Thanks Kaelinn King and Tim muise! More
by chevyguy
May 30, 2017
Stranded on vacation Took vehicle in with no appt. Promised they would do their best to help us out. Vehicle was repaired and we were back on the road to continue our va Took vehicle in with no appt. Promised they would do their best to help us out. Vehicle was repaired and we were back on the road to continue our vacation in 6 hours. The service provided was friendly, professional and efficient. Good to know that even though we did not purchase our vehicle there, it didn't matter. We were a Chevrolet customer and treated very well More
by sonya b
Employees Worked With
Matt Gunn
May 28, 2017
Manager clayton Awful made me drive over 8 hours to do a deal he made over the phone then wanted 4k more then he said it was non negotionable. Then told me I could ke Awful made me drive over 8 hours to do a deal he made over the phone then wanted 4k more then he said it was non negotionable. Then told me I could keep the sound system that was in my trade in cause it added no value even after I told him it had one in it days prior to arriving and it was professionally installed and easily still worth 2000 dollars . If I was driving 8 hours to get to his dealership I obviously couldnt just take it out he was also well aware I was only there for one day on the weekend but he didn't care and figured I could just remove it right then and there. Walked out and got 4000 dollars more for my trade in and a better truck for the same price with addons at a proper dealership.He also has no respect for his elders or customers as he called my 77 year old retired father ( who was just helping his son buy a truck) a xxxxxxxxxxx. How professional especially coming from a manager. More
by Clint Bright
Employees Worked With
Clayton Andres, Kris Andres
