Kelowna Chevrolet

Great experience buying our first electric car! Over the years I have been planning to buy an electric car and have done a lot of research. Many times I read that often car dealers do not like selli Over the years I have been planning to buy an electric car and have done a lot of research. Many times I read that often car dealers do not like selling electric cars and even try to talk you out of it. Fortunately, that was not the case with Kelowna Chevrolet. Our salesman, Brent Frith, seemed as enthusiastic as I was about the 2017 Chevy Volt. He was knowledgeable and very helpful throughout the process. There was no pressure and we did not feel rushed. My wife and I were able to get the car we wanted in a very timely manner. After being brought in from Vancouver during a snow storm, it was even brought into the showroom on the day we picked it up. While we were waiting for the car, Helene Lenzing from Parts, arranged to get us winter tires and extra aluminum rims. Over the course of several phone calls and emails, Helene really went out of her way to supply me with different quotes and options for the tires and especially the rims. In the end I was very happy with how it looked and the price was good too! Leila Gaudon was very friendly and helpful which made it quite bearable to get through the financial part. Everyone else who dealt with us were also very pleasant and helpful! Great buying experience and we are really loving our new Chevy Volt! So far, it seems to be very well built and it is a real joy to drive. We finally have our electric car!!! More

Excellent Customer Care We had an excellent experience at Kelowna Chevrolet. We were welcomed with friendly and courteous care and service and our interests and concerns wer We had an excellent experience at Kelowna Chevrolet. We were welcomed with friendly and courteous care and service and our interests and concerns were handled expediently and with attention to detail. Everyone in the dealership that we crossed paths with made us feel right at home and very comfortable. We felt very confident and secure in our dealings here and that our best interests were being met with the highest of integrity. Thank you so much! We drove away as extremely happy customers!!! More

Crooked service department Went in for an oil change and an ECM code for a brake position sensor. I was told that I didn't have that problem, instead I left with a $1300 quote f Went in for an oil change and an ECM code for a brake position sensor. I was told that I didn't have that problem, instead I left with a $1300 quote for a bad PCV valve that was built in to the intake manifold. LIES!!! Bought the part and replaced it myself for $100. Brake position sensor code was not addressed or resolved. I had to fix that myself as well. Later discovered that, during the oil change, they overfilled the crankcase. I now have oil all over the engine. Vehicle was purchased here and was in for service many times for recalls and warranty repairs but now that the warranty is up, they lied and attempted to steal from what they assumed was a dumb woman. Service manager did not respond to issue. Far from being done with this stealership! More

Bad review I wrote gone and so are all others I've read ! This place is the worst place I've ever gone to purchase a car ... basically the staff wouldn't even show me a vehicle unless I qualified for their fi This place is the worst place I've ever gone to purchase a car ... basically the staff wouldn't even show me a vehicle unless I qualified for their financing. .. I was in the early stages of car shopping and waneed to check out a few cars before I decided on financing ... basically I was told that if I didn't qualify for financing I was a waste of their time . So I was left to peer through the window of the car I was interested in. After that I was no longer interested in a chevy product because of the really rude staff ... I ended up going to Nissan and they showed me anything I wanted took the time to make me feel like I was a person who mattered so I purchased a brand new vehicle from them with no hesitation. Im surprised you erased my review along with many others like mine ... you guys are a total snake pit. Reviews are not supposed to get erased due to it makes you look bad . More

My first car I went to this dealership not knowing a thing about cars. Sadly my credit was good enough for a car that I wanted at first, but lucky the good people I went to this dealership not knowing a thing about cars. Sadly my credit was good enough for a car that I wanted at first, but lucky the good people at the dealership had my back and found me a better newer car at a better price. While I waited for the team to pick out the right car, there was always someone there to check up on me and to make sure I was comfy while waiting. When I went for the test drive I fell in love the car they picked for me. Thank you again to the awesome people at the Kelowna Chevrolet dealership for helping me pick out first car More