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Kelowna Chevrolet

Kelowna, BC

4.7
771 Reviews
Let the auto professionals at Kelowna Chevrolet Inc. handle your car, truck or SUV. Our experts are located in Kelowna, BC, and are easily accessible from HWY-97. Our dealership offers sales, service, and parts for all the chevy models. We welcome not only those looking for a Chevrolet dealer near Kelowna, BC, but also any driver from Vernon and Penticton area. We put our customers first, so you know you'll drive away happy.
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2350 Highway 97 N

Kelowna, BC

V1X 4H8

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Showing 771 reviews

April 15, 2018

Excellent friendly staff. I was very pleased with the service and my new car. The whole Chevy team worked together and Tristen lead the team, making sure my experience was a go More

by jaimewebster1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clayton Andres, Tristen Shaw, Dave Dunlop
Apr 17, 2018 -

Kelowna Chevrolet responded

Jaime, Thank you for your business! We wish you a fantastic 2018 and many years of trouble free driving in your new car!

April 14, 2018

I will never come back to this dealership I came into this dealership with very clear and attainable goals as I had been in previous and we had spoken briefly about them and they had said it s More

by Jessi Underwood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brent Frith
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clayton Andres, Tristen Shaw
Apr 16, 2018 -

Kelowna Chevrolet responded

Jessi- Thank you for taking the time to write this review, I am extremely disappointed in the service you received and will take the appropriate action to see that this doesn't happen in the future. We would always appreciate the chance for redemption but I understand your decision. We wish you all the best

Apr 17, 2018 -

Kelowna Chevrolet responded

Jessi, We are sorry that things didn't go as you planned, we thought an agreement was reached and that we did everything you agreed upon. It wasn't until after that you let us know we fell short on attaining your ultimate goal. As far as the time it took to secure the approval, that is something that we try to get done quickly, but can take some time due to many different contributing factors, we are sorry about the time it took, but we were waiting on the financial approval. As to how you felt you were treated by the dealer, we apologize for that, sometimes our excitement for getting a deal done comes across as pressure, and it is never intended to be distasteful. All the best to you Jessi.

April 13, 2018

Awesome and friendly dealership highly recommend Aaron Blom was our salesman and what a friendly kind, honest and helpful gentleman he is, very polite and NOT pushy. We had a great experience at thi More

by Paul&ToriReilly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Gunn, Steve Spark, Sue Lee , Aaron Blom , Jessica Lion
Apr 17, 2018 -

Kelowna Chevrolet responded

Paul and Tori, Thank you for sending in this amazing review! We appreciate the kind words and if you ever need anything, please do not hesitate to contact Aaron or any of our great staff! Take care.

Apr 17, 2018 -

Kelowna Chevrolet responded

Thank you so much for the great review and kind words, Paul and Tori! We sincerely appreciate it. We hope you enjoy your new Malibu for years to come and look forward to helping you again in the future.

April 11, 2018

Best, Most Honest Salesman Myles was an absolute pleasure to buy a vehicle from. After spending time at several dealerships, Myles was by far the most thorough, honest, and help More

by Jill Lawrence
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Myles Clarke
Apr 17, 2018 -

Kelowna Chevrolet responded

Thank you for the great review Jill. We are not surprised to hear that Myles went above and beyond to help you - that sums up the type of person he is. Thanks again Jill and enjoy your new wheels!.

March 29, 2018

Greasy salesman Rushed buying experience. Dishonest sales techniques. Was offered certain incentives to buy and then charged full price for them. Was yelled at ove More

by Adam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bruce Striker, Mike Miller
Apr 17, 2018 -

Kelowna Chevrolet responded

Adam, We are sorry for how you feel things transpired here, in fact, we thought we rectified the situation when you brought it forward, but from what we can see here, that isn't the case. If you would like to discuss anything further, please call the store and deal with the GM directly regarding your concerns. If you do not, we wish you nothing but trouble free driving in your vehicle purchased, and a healthy and prosperous 2018.

March 26, 2018

Very helpful He was very helpful, very knowledgable Just an all-around nice person to deal with I recommend him to all my friends and family has to be one of t More

by Webber1677
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Seguin
Apr 17, 2018 -

Kelowna Chevrolet responded

Thank you Webber1677 for the kind words about Will. We agree, he is a very nice person. We are glad you had such a great experience and look forward to being able to serve you again in the future.

March 23, 2018

Way too long and tail light is not fixed. My son took the car at 1:30 was told it would take 1.5 hours to do the job. 3 hours later he leaves?? The bill seemed too much at 387.04 with the back More

by Davevette10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Derek Powley
Apr 17, 2018 -

Kelowna Chevrolet responded

Hello Davevette10. Thanks for taking the time to share your thoughts. I am very sorry to hear that you feel that way about your service experience. Our GM would appreciate the opportunity to discuss the details of this event with you to see where we can improve. He can be reached at candres@kelownachev.com or 250-860-6000 Ext. 120.

March 21, 2018

Thanks for the great service This will be my first Chevrolet and Bruce and Kris made the experience easy and hassle free. Thanks for the great service guys - I appreciate your pa More

by Kristy
Customer Service
Recommend Dealer
Yes
Employees Worked With
Bruce Striker, Kris Andres
Apr 17, 2018 -

Kelowna Chevrolet responded

Thanks for the great review Kristy. We appreciate it. I'll pass long your kind words to Bruce and Kris. Thanks again and enjoy you new ride!

March 21, 2018

Service review Great service I brought my corvette in to have spoiled installed and oil change service guys were friendly and courteous and my car was ready before p More

by Corvetteguy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Stephen Detillieux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2018 -

Kelowna Chevrolet responded

Hi Corvetteguy; Thanks for the 5 Star Review. Great to hear you had such a good experience in our service department. Hopefully spring will arrive soon and you can put some miles on you Corvette. Thanks again and we hope to see you again.

March 14, 2018

Fast, easy, and efficient! This experience was nothing but fun and easy breezy! I had never been to a dealership before and didn’t even know what I could get for my budget! I ga More

by Kiki1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Steinke
Apr 17, 2018 -

Kelowna Chevrolet responded

Hello kiki1234. Thanks for the kind words and great 5 star review. We're so glad you are happy with you new car. Congratulations! We look forward to helping you again in the future. Happy 2018!

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