Kelowna Chevrolet

Rude and condescending!! Took vehicle in for paint peeling issue on a 2014 Silverado as directed by them when I called and described the problem. It was a 2.5 hr drive and a Took vehicle in for paint peeling issue on a 2014 Silverado as directed by them when I called and described the problem. It was a 2.5 hr drive and a day in Kelowna. Arrived to find out that despite booking an appointment that the only person who could make a decision was on holidays. Pictures were taken and we were told they would let us know when the manager reviewed it after his holiday. Called back after approx. 3 weeks and the Manager had to find the file and call back (hadn't seen it). We were advised it was out of warranty due to mileage (65k?). Could no one else there have told us that without making us drive there and wait weeks for an answer?? When called on that he blamed it on his staff not always being too bright. Well ... who is responsible for training staff. When we expressed dismay at the wasted trip we were told "you were probably coming up to Kelowna anyway". Won't be back for Sales or Service. Disappointed in quality of product, warranty, and most importantly SERVICE. You may not have control of defects but you have a choice to treat people with respect. No options were More

First Choice Buying my new vehicle was a great experience right from beginning to the very end! Kyle greeted us in a very friendly manner and we felt no pressure a Buying my new vehicle was a great experience right from beginning to the very end! Kyle greeted us in a very friendly manner and we felt no pressure at all during the whole process. Kyle was very thorough in asking all the right questions to help us get exactly what we were looking for. Ian was a no nonsense guy, which we really appreciated. We felt he gave us the best deal he possibly could and was very sincere in making sure we were happy. They make buying a new vehicle a very easy and pleasurable experience. We would definitely recommend buying a vehicle from this dealership . We felt they were very honest and did not pressure us into doing or buying anything we didn't want. Kyle made sure everything was absolutely perfect before letting us leave. More

Outstanding We would highly recommend Kelowna Chevrolet. Our experience at Kelowna Chevrolet was, by far, the best experience we have ever had at any dealership! We would highly recommend Kelowna Chevrolet. Our experience at Kelowna Chevrolet was, by far, the best experience we have ever had at any dealership! The new team at Kelowna Chevrolet were very friendly, knowledgeable and outstanding in their customer service. The sales person, Jesse, went out his way to understand our needs. Jesse worked with us to find the best vehicle, was available day and night to answer our questions and ensured that everything was done to our satisfaction. We did not feel pressured as we worked through the process. We are very happy with our final purchase and would gladly purchase another vehicle at this dealership. The new owner, Ian Speckman, was also very welcoming, supportive and exceptional in his customer service. Ian recently moved to the Kelowna area. Our personal experience has shown us that Ian is not only committed to creating an outstanding Chevrolet dealership but that he is also committed to supporting the Kelowna community through numerous activities focused on children. Thank you for your support Ian. You, and your team, are appreciated! More

Awesome Josef was amazing while helping our son buy his first truck, very patient and went out of his way to help him get everything he wanted and needed in h Josef was amazing while helping our son buy his first truck, very patient and went out of his way to help him get everything he wanted and needed in his truck . Everyone we dealt with there where very friendly and fun , no pressure at all . We will defiantly work with Josef and the team there again More

Josef was Great Cars we bought are excellent. Josef was very good and follow up by him was excellent. Bought 2 cars in 2 weeks because of him. Cars we bought are excellent. Josef was very good and follow up by him was excellent. Bought 2 cars in 2 weeks because of him. More

Excellent Service!! Raman helped me to find car I was looking for and it was in my budget too. Good communication and easiest purchase I have ever made! Compared my vehic Raman helped me to find car I was looking for and it was in my budget too. Good communication and easiest purchase I have ever made! Compared my vehicle with numerous other dealers and this price was by far the best. Friendly staff, car was fully detailed and Raman showed me how to use all the features. Definitely will recommend this dealership to others! More

Had a great experience working with chevrolet Raman was great person to deal with. I had been looking for a vehicle for a while and he managed to find something that fit all of my needs. Raman was great person to deal with. I had been looking for a vehicle for a while and he managed to find something that fit all of my needs. More