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Kelowna Chevrolet
Kelowna, BC
771 Reviews
Let the auto professionals at Kelowna Chevrolet Inc. handle your car, truck or SUV. Our experts are located in Kelowna, BC, and are easily accessible from HWY-97. Our dealership offers sales, service, and parts for all the chevy models. We welcome not only those looking for a Chevrolet dealer near Kelowna, BC, but also any driver from Vernon and Penticton area. We put our customers first, so you know you'll drive away happy.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 6:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 6:30 AM - 6:00 PM
Sunday Closed
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Showing 771 reviews
June 19, 2024
I recently purchased a used car from Kelowna Chevrolet, and I couldn’t be happier with their service. Not only did they stand behind the sale, but they also went above and beyond to make things right when and I couldn’t be happier with their service. Not only did they stand behind the sale, but they also went above and beyond to make things right when I encountered an issue. Their commitment to customer satisfaction is commendable, and I highly recommend them to anyone in the market for a vehicle. More
by nmcc
June 17, 2024
Salesman great! Sales manager very assuming and not diligent at all! Dealership owner unaccommodating and unresponsive! Very poor business practice for reneging on Sales manager very assuming and not diligent at all! Dealership owner unaccommodating and unresponsive! Very poor business practice for reneging on a deal after a credit approval and taking deposit. We had to consistently communicate only to have our deposit refunded without notice. More
by sjkeats
June 07, 2024
We purchased the Chevrolet Blazer EV from this dealership in April 2024. Kael's expert guidance and enthusiasm helped us navigate the process with ease. He patiently explained everything we needed to know, m in April 2024. Kael's expert guidance and enthusiasm helped us navigate the process with ease. He patiently explained everything we needed to know, making sure we felt confident with our new car. We couldn't be happier with our experience. Kudos to Kael and the team! More
by Carmen
Employees Worked With
May 17, 2024
I bought a Chevrolet Bolt EUV from this dealership in April 2024. The initial salesman Josh was very friendly and available to respond to all of my questions. It did seem, however, that the dealership wa April 2024. The initial salesman Josh was very friendly and available to respond to all of my questions. It did seem, however, that the dealership was on a steep learning curve in terms of electric vehicles. For example, it took them a while to figure out if a bicycle/trailer hitch could be attached and exactly how the FLO $750 credit worked. Overall I would recommend this dealer again as I am very happy with the vehicle performance, range and comfort. Frank McGrath More
by FrankWMcGrath
May 16, 2024
I found Shawn very friendly and helpful in all the dealings I have had with him. dealings I have had with him. More
by icewine1
May 15, 2024
Great friendly staff that do everything to make you happy. I highly recommend this dealership happy. I highly recommend this dealership More
by Lonnyblunderfield
Employees Worked With
Other Employees :
Best service I've experienced with a sales team.
May 02, 2024
The team at Kelowna Chevrolet were terrific. Everyone was super helpful and friendly. Especially Tim Muise in finance. He definitely went above and beyond to make the whole experience an enjoyab Everyone was super helpful and friendly. Especially Tim Muise in finance. He definitely went above and beyond to make the whole experience an enjoyable one. I’d highly recommend this dealership to anyone looking to purchase and new or used vehicle. More
by Court
Employees Worked With
Tim Muise
May 01, 2024
Sorry, I have never left a bad review on anything in my life, I am a firm believer that things do not always go as planned and give the benefit of the doubt and second chances, but in this case, there is n life, I am a firm believer that things do not always go as planned and give the benefit of the doubt and second chances, but in this case, there is no star less than 1 unfortunately. 5 stars on effort to sell the car, very helpful, even brought the car an hour away for me to test drive. Kudos. Signed papers, then everything fell apart. Had some repairs that were in the works before I test drove, some repairs and upgrades worked into the final deal. A couple mechanical, a detailing and some window tint were supposed to be addressed. Swapped out the car for a loaner, they had the car for 3 days to get the work done..I drove an hour to return the loaner and pickup my car when they said it was ready. Was handed my key in service, no paperwork showing work done. Went to my car, nothing of the obvious items were done, car was as dirty as it was when I test drove it, the HUD module that was supposed to be replaced still didn’t work, can’t speak about the mechanical, no paperwork to show what was done..there were several other small issues, but worst of all the window tint was completely wrong. Immediately told my salesperson, who came and looked, he went to find manager..they both apologized and said it would be taken care of. Service dept was to call next morning. 5 days, no call. I got fed up and just made a deal for cash payout on repairs and live with it. Made an agreement, was told cheque would be couriered next day. Almost 2 weeks of chasing them, getting the run around and the pass-the-buck, was told the cheque was couriered a few days before. After 3 weeks plus, cheque came by regular mail. When I spoke to my salesperson about how displeased I was about the whole process, he got the sales Manager Trevor involved. After a lot of back and forth to try and find a middle ground to satisfy all my inconvenience, Trevor, without even offering so much as a car wash told me they would cancel the cheque, to return the car and we would cancel the deal. Threw a bunch of we did this, and that..but yes, they did the tint..screwed it up, they reimbursed me for the detail I had to pay for out of pocket first. Horrible service department, WORSE treatment if something goes horribly wrong. Probably a dozen dealership experiences or more in my life, buying new cars and used..hands down worst experience ever. Also believe the other reviews, don’t believe the “we don’t seem to have you in our system line”, I will be waiting for that brush off.. More
by jlesteraz
April 18, 2024
I recently visited the Chevrolet dealership in Kelowna, BC, for a check-up on my vehicle's ball joint, which was still under warranty. From the moment I stepped in, I was impressed by Dustin Zeeb's profess BC, for a check-up on my vehicle's ball joint, which was still under warranty. From the moment I stepped in, I was impressed by Dustin Zeeb's professionalism and expertise. He handled my service with the finesse of a seasoned veteran. His thoroughness and adept management of the extended warranty process reassured me. While my car was being attended to, I had the pleasure of interacting with Mason Eng, who assisted me in picking up some hub covers that I had previously ordered. I was thrilled to see my custom American Muscle wheels restored to their former glory with the replacement hub covers. The original covers had become rusted over time, and the new ones breathed fresh life into my wheels. To my surprise, the service on my vehicle was completed in record time, and I received a call informing me that it was ready for pick-up. However, upon inspection, I discovered that the hub covers were not the correct size—they protruded nearly 2 inches from the center of the wheel, giving my 2021 Tahoe an unintended resemblance to an '89 Ford. Despite feeling embarrassed after receiving such stellar service, I contacted Dustin to address the issue. Dustin handled my concerns professionally and courteously, swiftly taking charge of the situation. By the following Monday, Scott had contacted me to ensure they were working diligently to rectify the error. Throughout the process, Scott kept me informed, even while awaiting American Muscle's responses. Despite American Muscle repeating the same mistake, the team at Kelowna Chevrolet quickly rallied to find custom hub covers that matched the originals. Their dedication and efficiency throughout this back-and-forth were commendable and helped alleviate stress for my family and me. I must tip my hat to the entire team at Kelowna Chevrolet for going above and beyond to ensure customer satisfaction. Their service and parts department truly represent the pinnacle of automotive excellence, inspiring confidence and loyalty. Additionally, my experience has piqued my interest in exploring Kelowna Custom, as the vehicles I saw showcased their impressive craftsmanship. Although it may require a bit of a drive, I am more than willing to travel the extra distance for the unparalleled service I found at Kelowna Chevrolet. After embarking on our 11th cross-country journey with vehicles covered by Harley and Chevrolet warranties, my family and I encountered numerous merchants. Still, the calibre of service provided by Kelowna Chevrolet has remained the same. Congratulations on a job well done! In today's world, it's truly refreshing to encounter such dedicated individuals. Nick, Flo, Alizée & Miles More
by Pako's familly
