Kelowna Chevrolet
Kelowna, BC
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 6:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 6:30 AM - 6:00 PM
Sunday Closed
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Everyone on the team at Kelowna Chevrolet was amazing! I never once felt like I was being pushed into a sale, team members were happy to answer all my questions, and I know they worked hard to get me behin never once felt like I was being pushed into a sale, team members were happy to answer all my questions, and I know they worked hard to get me behind the wheel of a band new truck. Huge thanks to everyone at Kelowna Chevrolet! More
Such a great car buying experience. Genuine people, NO smarmy salesperson vibe. Fast and efficient. Very personable and down to earth people. To be honest we looked around, found a similar vehicle in a smarmy salesperson vibe. Fast and efficient. Very personable and down to earth people. To be honest we looked around, found a similar vehicle in a similar price range, but their tactics to time pressure and back and forth with management was annoying. Luke & Brent did not play that game, no pressure and no condescension (as a woman buying a car this is the biggest deal breaker). Leah was super fantastic in Finance as well - Thank you so much for everything. More
I have been dealing with Derek Powley, Service Consultant, pretty much exclusively since I purchased my current vehicle at Kelowna Chevrolet in 2016. Derek has consistently gone above and beyond Consultant, pretty much exclusively since I purchased my current vehicle at Kelowna Chevrolet in 2016. Derek has consistently gone above and beyond to accommodate me whether it is scheduling me in for an appointment on short notice or arranging a shuttle ride for me to get to and from work. He is always friendly, respectful, extremely knowledgeable and great at communicating with me to provide updates while my vehicle is in the shop. Derek always makes the experience of dealing with vehicle servicing/repairs much more enjoyable and far easier than other garages I have dealt with in the past. Thanks for all your help Derek. Greatly appreciated. Deana F. More
Very nice selection of product even when we are in the middle of a vehicle shortage. Very clean dealership ! middle of a vehicle shortage. Very clean dealership ! More
Great team. Logan was super nice. Helped me out and answered all my questions. Highly recommend. answered all my questions. Highly recommend. More
It was a smooth and positive process buying a used car through Lucas and everyone else at the dealership through Lucas and everyone else at the dealership More
I've been very frustrated with their lack of communication with me and their lack of communication between departments. On 2 seperate occasions. It was in for the work that was to take all day. communication with me and their lack of communication between departments. On 2 seperate occasions. It was in for the work that was to take all day. Front and back breaks (recall issue), an alignment issue, a grinding when turning left and a clunk in the back end when stopping and rough idling. I was not told I was not scheduled in until I picked up the truck at the end of the day, after I was the one that reached out to them to see if it was done. It's very inconvenient to arrange my schedule to have them keep the truck all day then find out both times NOTHING was done with it. I feel that I was not treated with respect by Derrik. A simple phone call explaining that they messed up and didn't order parts and can't find the solutions to the issues would have gone along way. But instead he argued with me and gave me lame excuses after another with a condescending attitude. . One of the sales reps heard the entire conversation and was appalled at how I was treated and the situation I've been facing. He followed me out to the parking lot and took the time to listen to me as I was almost in tears. He said they would do his best to personally get to the bottom of this and do his best to make it up to us. I felt listened to and validated. Still don't know how to proceed at this point but as a woman I will never take the truck into them again, my husband will do it. More
















