Kelowna Chevrolet

After purchasing there was a issue with the original truck that at the time would have been a substantail repair the day after we picked up our truck. Jason Brent and Tom where great at soucing a rep truck that at the time would have been a substantail repair the day after we picked up our truck. Jason Brent and Tom where great at soucing a replacement vehicle. As i travel up and down the valley for work. They made arrangements for a temp vehicle while we waited for delivery. The staff all made me feel at home and made the best of a situation that was totaly outside of thier control. This is hands down been the best experience. Has definatly restored confidence in the way it was handled and that we where taken care of. By the team there. After our family wasnt treated well by other dealerships in town and glad we went to see them here at kelowna chevy. Highly recommend. This is a prime example of how customer service should be which is very rare these days. Welldone Stephen geater More

This post is very overdue but what can I say, life got away from me. I was very impressed with the service I received from Jason the GM. Our vehicle we purchased started making awful noises just before w away from me. I was very impressed with the service I received from Jason the GM. Our vehicle we purchased started making awful noises just before we were to leave for the lower mainland. I was ready to rent a vehicle but Jason arranged for a flat bed trailer to be delivered to my home in Vernon to not only pick up my broken Suburban for repair but to deliver me a beautiful new Tahoe to use for the weekend! He arranged this within a few hours! He went above and beyond! Thank you Jason! Although I haven't had 100% great service from Kelowna Chevrolet (service dept issues & a misogynistic sales manager who only shook my husband's hand not knowing it was actually me making the purchase) in the past but Jason's actions will def have me return when I'm ready to upgrade to a new Tahoe! Thanks Jason!!!! More

Genuinely the best sales rep I could’ve asked for. Was so kind and patient, and really took the time to get to know what I looked for and valued in vehicles, and walked me through each step of the pro Was so kind and patient, and really took the time to get to know what I looked for and valued in vehicles, and walked me through each step of the process in a way I could understand - even when things got overwhelming. Such an amazing human. More

This dealership had a fun and positive environment. The free coffee and food were amazing when going through the process of purchasing a car. The free coffee and food were amazing when going through the process of purchasing a car. More

I chose to deal with Logan after seeing his profile on Dealer Rater. He was an excellent communicator who answered all my questions and made buying from out of town and easy experience. The rest of the st Dealer Rater. He was an excellent communicator who answered all my questions and made buying from out of town and easy experience. The rest of the staff at the dealership were friendly as well and I bought a new truck! More

Matt was very knowledgeable about my tires and gave me a great timeline for how long everything should take. Thank you Matt! great timeline for how long everything should take. Thank you Matt! More

Overall very great! All of the sales staff is extremely welcoming and very pleasant to work with! I highly recommend checking them out! All of the sales staff is extremely welcoming and very pleasant to work with! I highly recommend checking them out! More

Start to finish was a great experience Would buy there and recommend again Thanks Al and recommend again Thanks Al More

Just purchased a second hand unit from Alvin. Great experience, no pressure. He went out of his way to get us a suv n our price range and with what we wanted in it . Great experience, no pressure. He went out of his way to get us a suv n our price range and with what we wanted in it . More