Jonker Honda

Efficient Sales and Service The process of getting a car and its servicing was efficiently done by the staff. The car I bought at Jonker Langley Bypass was my first Honda car, a The process of getting a car and its servicing was efficiently done by the staff. The car I bought at Jonker Langley Bypass was my first Honda car, and having the necessary and accurate information about the car and the required services is critical for me. This expectation was met through the staff that I dealt with, Peter Howard and Jill Eden. Both were efficient and professional in their dealings with the customer. More

Staff are always efficient and friendly. Past experience especially with the service department has been very good. Andrea Arthurs has been very helpful and answered my questions fully. Whe Past experience especially with the service department has been very good. Andrea Arthurs has been very helpful and answered my questions fully. When a special offer was available she has made me aware of it so I could take advantage of the offer. I have been with the service department since 2009. Recently Peter Howard has been a pleasure to deal with. About a year ago I was shopping the market and after discussing a new Honda with Peter it was determined that I was not satisfied with the offer and not in a great hurry to purchase a new Honda. Peter was pleasant to deal with. No pressure, just plain facts. Recently for a special promotion for used vehicles Peter and I worked a deal for a new Honda civic which I am quite pleased with. Again Peter was informative but not high pressure. More

1st service for my vehicle. Service was fine. However, the customer service on this occasion did not live up to past experience. Hopefully this will improve in the future and be Service was fine. However, the customer service on this occasion did not live up to past experience. Hopefully this will improve in the future and be back where it should be. More

sevice Staff, are efficient, courteous, polite and patient. Courtesy care driver is also polite courteous and prompt. Washing the car is a bonus that is ap Staff, are efficient, courteous, polite and patient. Courtesy care driver is also polite courteous and prompt. Washing the car is a bonus that is appreciated More

THANK YOU, JONKER We found the dealership as a whole very helpful and friendly and attention to detail was impeccable.Also Sarav, our sales rep. was very friendly and We found the dealership as a whole very helpful and friendly and attention to detail was impeccable.Also Sarav, our sales rep. was very friendly and helpful without being pushy. Overall, a very enjoyable experience and the end result left us very satisfied with a beautiful new car. Thanks to all the staff and Alan, Sales Manager. More

Excellent and efficient service We live 1/2 the year in Australia and the other 1/2 in BC. We have experienced a lot of auto servicing establishments for our vehicles in both countri We live 1/2 the year in Australia and the other 1/2 in BC. We have experienced a lot of auto servicing establishments for our vehicles in both countries. Jonker trumps them all. More

Exceptional Service Straight forward service request and action. No dealer games here with additional services required. Able to accommodate customer specific reque Straight forward service request and action. No dealer games here with additional services required. Able to accommodate customer specific requests when it comes to service. Thanks! More

Great! They are so helpful and honest and get the work done when they say. The shuttle service is a life saver! I will always bring my Hondas here! They are so helpful and honest and get the work done when they say. The shuttle service is a life saver! I will always bring my Hondas here! More

Wonderful service Had some of the best sales experience purchasing a car with my Sales person Dan. It was a very smooth process and walked out very happy. The financing Had some of the best sales experience purchasing a car with my Sales person Dan. It was a very smooth process and walked out very happy. The financing department with both Kelly and Linda was amazing. Both were very helpfull and accommodating More

feeling misled the last two times before this time, Jonker has recommended that I have the valve cover gasket replaced (at a cost of ~$200.00) as there is a small am the last two times before this time, Jonker has recommended that I have the valve cover gasket replaced (at a cost of ~$200.00) as there is a small amount of oil seepage (my car is 17 yrs old and a bit of seepage is not a big deal). This past service they mentioned that my car is scheduled for a valve adjustment which would involve the replacement of this valve cover gasket as part of the procedure. This would mean that had I followed their recommendation I would replaced the gasket within a year of replacing it yet again. This lack of foresight on part of the service "advisors" show little regard for the customers' best interests and total regard for the profitability of the dealer. I always regard their service recommendations with distrust. More