Jonker Honda

Will not go back! Purchased a Honda Civic with Frank at Yonker Honda on the Langley By-pass in Langley not that long ago. During the negotiation process, we asked for Purchased a Honda Civic with Frank at Yonker Honda on the Langley By-pass in Langley not that long ago. During the negotiation process, we asked for a couple perks including the first two services free. "We drove a hard bargain" Frank says as he extends his hand to shake on the deal. Fast forward to yesterday.......take car in for first service. No record of our two free services anywhere on their paper work. Asked for Frank. Frank is not in today. Asked for manager. Frank comes into work an hour later. Frank says he spent two hours pouring over our paper work. He never offered anything like that. Frank even indicated that he doesn't remember us and that if any offer was made, is was for buy 5 get one free with a punch card. "This will now need to come out of my pocket', he says with his accent. Why would we negotiate that into our deal when it is given to every car buyer. Have spoken with two managers, and they will not honour their word. We trusted them to write the details into our paper work. It's only an oil change worth $69.00. I guess they are more concerned over their $69.00 than making customers happy. These guys are deceitful, rude and arrogant and will do almost anything to get the sale. Don't go here!! We will not be back!! More

I've got what I wanted and I've got a great deal I was very pleased the way I was treated. I came with a colour requested and I got it. I was told in different dealer that the colour variation I aske I was very pleased the way I was treated. I came with a colour requested and I got it. I was told in different dealer that the colour variation I asked for is not available in Canada. I was assured in Jonker Honda that if the car is available in Canada, I will get it. It made me feel special. Not only the car was available but it was ready for pick up in two days. I couldn't be more happy. I also got a better deal than I was offered somewhere else. Thank you Jason for doing a great job! More

No complaints I was happy with the service Chris provided me. He answered all my questions after service to my complete satisfaction. He definitely knows his stuff. I was happy with the service Chris provided me. He answered all my questions after service to my complete satisfaction. He definitely knows his stuff. More

Service Very good at explaining what needed attention and what was still okay.I have nothing further to say and don't think it should be mandatory to use so m Very good at explaining what needed attention and what was still okay.I have nothing further to say and don't think it should be mandatory to use so many words. More

First Service This was my first service for our new Honda Civic car. It was done professionally and timely manner. We appreciated very much. Great. Thank you. This was my first service for our new Honda Civic car. It was done professionally and timely manner. We appreciated very much. Great. Thank you. More

Service Had second service done on vehicle. I liked that they detailed the car following the visit. Customer service was good. Cost for oil change seemed high Had second service done on vehicle. I liked that they detailed the car following the visit. Customer service was good. Cost for oil change seemed high even though it was synthetic. More

Everyone was very pleasant and helpful to deal with I was able to test drive a number of new cars I was considering, Alan showed me what all my finance options were and I'm SO happy with my new Civic se I was able to test drive a number of new cars I was considering, Alan showed me what all my finance options were and I'm SO happy with my new Civic sedan ! More

Nice people, Nice Service Easy for booking: online is perfect No hidden cost: they gave me the detail price by the email Nice people: Ian answered all my questions although s Easy for booking: online is perfect No hidden cost: they gave me the detail price by the email Nice people: Ian answered all my questions although something sounds “stupid" (I'm not familiar with the car). Plus: comfortable waiting area, free Wi-Fi, tasty coffee More

Great service! All staff was very friendly and helpful. The staff was able to repair the issue with my car in a professional and timely manner. Recommended All staff was very friendly and helpful. The staff was able to repair the issue with my car in a professional and timely manner. Recommended More

Excellent service Polite staff, fast & accurate service, nice waiting area with free coffee, very well informed the client if problem arises in service and presented th Polite staff, fast & accurate service, nice waiting area with free coffee, very well informed the client if problem arises in service and presented the vehicle clean after service done More